This service here is awful! One of the managers Malena is extremely rude! She doesn't greet you upon entering, if she is working on a task, she will continue doing that all while ignoring you! She doesn't look up, she doesn't smile and I just feel bad every time I go there when she's working. She should just do every one a favor a go find a job that doesn't involve customer service because she is NOT a people person at all!! read more

The service here is always great! As soon as you walk in your greeted with a smile. The store is very clean and well stocked. My food was fresh and delicious. Thank you read more

Ordered online and said it was ready at 4:30. I showed up and the poor kid was working alone. He had people waiting and 7 subs to make. I didn't get my food till about 5:20. I felt so bad for him. He was trying really hard and 4 different parties left. It's Friday, can there be more than one person scheduled before 3. read more

Great service ! Food is always fresh and restaurant is clean. The kid Zach that works there is a pleasure to talk to.

I went in wanting to redeem my points for the free sub club sandwich and a 6.99 foot long. Sue me for trying to save some money. I order the sandwiches (2 steak and egg breakfast) , everything was great until checkout. When they scan my points, the free sub club sandwich comes up, which they redeem and I got the receipt for the 1st sandwich. The 6.99 foot long was online only so I asked the cashier if I was able to buy it online but it qualifies for the 2nd sandwich. She said yes that's fine. As I'm trying to order, breakfast is no longer popping up for this location, so I asked would I do a Philly cheesesteak with added egg? She says yes. While ordering the Philly, there's so options to add on egg. Only bacon, avocado, and pepperoni. I placed the order for the Philly. Once it comes up, the cashier checks the receipt and asked why the egg isn't added. I explained the app doesn't give the option to... she tells her manager. I'm showing the manager the app doesn't show the breakfast steak and egg or an add on egg for the Philly. He starts questioning where is the third sandwich bc I only got two, and saying the Philly has more meat and they have to charge for the egg bc they aren't "giving away free food". I'm not asking for free food I'm trying to use both of my coupons... I explain that the cashier said it was okay to order the Philly In place of the steak and egg breakfast.. I said if it's really serious, I'll pay for the egg again as I payed the $3 for the first sandwich already... I said sir can I please explain exactly what I'm trying to do? There is no third Philly with egg, there's two steak and egg breakfast sandwiches. He didn't hear me out at all and said "you're getting hype and I'm on my lunch so I'm not gonna deal with you" ... I'm not getting hype I'm trying to explain the app limitations ... safe to say I won't try to explain or use my coupons here again since it's such a battle ..? Mind u I had my card ready to pay for the egg I just wanted to explain the app doesn't let you .. read more

So I ordered my sandwich and everything was alright until they cut my sandwich with the knife they used to cut a different sandwich...without cleaning it. So now my sandwich has avocado on it and whatever other sauces. Lord help you all if I or anyone else is allergic to anything and you continue that cross contamination. I'd love for someone to reach out. read more

This a review for the location not the worker. I've been here for 30 Minutes and still haven't been helped. This girl is alone and has A LOT of orders. Online and in front of her. How can she be scheduled alone on a Friday? read more

I believe the staff person's name is Charlene. I can build this review up as though it will be negative - but there is enough negativity in the world. Although I was pressed for time, I thoroughly enjoyed my wait while watching her perform with integrity, quickly, and efficiently. She greeted me and I waited while she completed the order of the customer in front of me. Then, she proceeded to build orders from phone/online but acknowledged she'll be with me momentarily at some point in that process. I absolutely loved and valued her awareness and accuracy in satisfying these orders. I greatly appreciated how she changed gloves and maintained cleanliness even for the virtual orders where the customer was not present to hold her accountable. When it was my turn, I expressed my kudos and I can tell my positivity adjusted the customer's attitudes behind me as they were likely on their way to complain. Charlene, I hope that's your name, you are a valued team member. I would be honored to come in and be serviced by you again. However, I will not be surprised if another company snatches you up!! You are gold. PS: The bar/counter was CLEAN and well maintained read more

Amir at subway awesome customer service. Greets you on the way in even though he had a line wrapped around the counter. He was the only one and it was busy, he handled it very well. Great guy didn't show any hesitation in making sure each customer was acknowledged and showed a great deal of patience. It shows he handles well under pressure. Highly recommend this place. Very clean. If you have to wait it's well worth it. Thanks a lot for showing what great customer service is, especially nowadays. Subway you have an outstanding employee and deserves recognition. Awesome! read more

Will not be returning I gave them another chance but older lady is rude to customers. Did not get acknowledged,everyone in line got helped but once it was my turn the employee started working on online orders. I understand working on online orders but at least let the customer know don't just ignore them. Sandwich are made poorly and lady was coughing and would not cover her mouth After getting rang up she walked away and didn't say anything, I had to ask another employee if I can take my food, since the lady went to the back to use her phone. read more

I have been coming here for a long time and until now ... I have encountered the slowest employee ever, I had to run to work and it has been over 15 min waiting and I'm the only one here.. his working on a mobile order, I think because it's taking him for ever..... never coming back .... They should be a no star for this place and they still get payed $20.00 per hour they should pay him $5.00 per hour for working to slow ... read more

I placed an on-line order today. I selected 6:15pm for a pick-up time. Then I entered a promotion code. when I completed the order, it said it would be ready for pick-up at 3:35pm. Some kind of software glitch, so I thought that I would call the store and tell them it was for a 6:15pm pick-up time. Phone rings and rolls right over to a "Full" voice mail box. I tried several times and got the same full voice mail box. I arrived at the store at 3:35pm to pick-up my sandwiches 3 hours early. Told the employee about the issue and he said he knew the phone wasn't working and he was sorry. Not the employees fault (Good Customer Service), but they need to fix a couple of issues. read more

Sad little spot ! I don't expect much, but what they offer , I expect them to have . I understand if you run out of an item , but having no avocado , no bacon , only 2 choices of bread , and only 10 bags of flaming hot Cheetos , come on now . There's a stater brothers next door if your subway location runs out of supplies . Or , the owner operator of this location can I don't know, maybe make a Costco run . If you're not going to keep basic items on hand, then maybe shut down this location and venture off into something new !!!! read more

Very unprofessional. The bag was not closed to prevent cross contamination. Food safety is a major problem at this location. We went to get the missing chips and the manager said " how dare you come here saying that my employee did not give you the chips"? We paid for them online using DoorDash. The manager says it is the DoorDash driver responsibility to make sure we had the chips. Which is not true. They need to make sure all food is in the bag and the bag needs to be closed. Terrible place, and even worse customer service. read more

What a joke. I ordered my sandwich in the subway app. It said my sandwich will be ready in 15 mins. The app said my sandwich is ready 15 minutes later. I went inside to pick up my sandwich and they didn't even notice the ticket order went through. They then barely started to make my sandwich. I had to sit there for another 10 mins for them to make my sandwich. And they weren't busy. What a joke. read more

This subway is a joke! I believe in second chances and they proved themselves not worthy of my business anymore! Not only did they get my order wrong for a second time, They didn't even have the courtesy to call me to say "We're out of avocado and we also didn't add any extra vegetables that you ordered! Needless to say, Don't expect good customer service as I wasn't greeted or even acknowledged when I walked in. Thumbs down completely!!! read more

This is probably the worst subway I have ever been to. When we walked in (to pick up our mobile order), the girl completely ignored us for almost 5 minutes because she was sweeping the floor in the back. After getting home to eat our sandwiches, my bread was as hard as a rock & the veggies made the sandwiches unappetizing. read more

Subway - how are they able to put these tomatoes on a sandwich?? yuck - Sandwiches Near Me - Beaumont, California

The worker spends more time talking to customers then making the sandwich. He has a job and i can tell he is paid hourly, he is ñiving oroof of it The terrible employees name is Ruben. Stretching out time so he can close up read more

Dont do mobile order or any order for that matter! Did that and app said order was ready walk in to 3 employees standing around until i finally asked them for my order. They said oh ya we forgot to contact you since the only bread in stock was white bread. I say ok so are the sandwiches ready they said no and continue to stand around. Cancelled my order and went to other oak valley subway. That place is clean and sandwiches were ready by the drive time over there. Horrible customer service at this location and no effort to attempt to correct the order or notify me of the delay or that they only have 1 type of bread read more

I love subway, but god i never want to go again if it's this location. As soon as we walked in we were not acknowledged and had to wait five minutes for this phony to get the phone. Her attitude was unpleasant. Not only was the customer service subpar but the food was not much better. They carelessly slapped the insides together. Man was it messy when i ate that sandwich. No thank you, not anything. I will be taking my business else where! probably jersey mikes i've head good things about read more

I waited 15 minutes in line and right before my turn, their computer froze. It is not the first time I visit and also the computer froze coincidentally before my turn. Honestly, the staff gets overwhelmed and they may be just pretending the computer freezes to let people go. You are horribly loosing business. The people in front of us would not get what they wanted because the store also did not had the kind of bread they wanted, nor they had avocado or the southwest chipotle sauce. This business is a shame for our community and the manager should be overseeing the store and the employees more often. All businesses should worry about providing outstanding customer service and here at the Beaumont location near Stater Bros they don't seem to care. read more

I've been coming to this subway for years and it's been consistent as far as always running out of ingredients, slow workflow because of high employee turnover rate, and usually just one person working per shift. Rarely do I see two employees working together (maybe the times I come in. I continue to support this subway because of distance. But it's highly discouraging. Also, ordering through the app is a nightmare for both customer and employees. It's a poorly developed app. The employees must write down every detail on paper to complete the order. Now imagine if an employee has to complete a large order, they have to write everything down, make the order, they have to greet and apologize to incoming customers for the long delay and they are working by themselves. That is stressful for both parties. Then as a customer you wait so long for them to finish just to find out they don't have specific ingredients. A lot of customers leave. Another thing, in the past ordering through the app the employee didn't start my order because they didn't have the ingredients. When you go in at the scheduled time there's nothing ready that you prepaid. Yet the app says it's ready. So you either leave and figure out how to get a refund or have them substitute ingredients. It should not be this difficult. read more

I wish I would have checked Yelp first. Walked in to see the only employee shoving food in her mouth in the prep area. The proceeded to make my food wearing the same gloves she was wearing while feeding her face. She had the personality of a lamp post. Three other people walked in, and asked if someone was in the bathroom her reply was it's locked, not I'm the only one here please give me a moment. I'm sure her attitude has to due with poor working conditions (being there by herself) this is no excuse for eating scraps from prep work and not changing your gloves. I will never come back here. read more

Dropped in to redeem my $5 register coupon for the Turkey Meatball Marinara sub, and to add on the $2.99 combo items (drink and chips)....Service was friendly and speedy, but there were several other issues: 1. Turkey meatballs are way too big and dense. SHOULD be the same size and density as the smaller regular meatballs, as the big ones are just too difficult to properly wrangle. And, there was almost NO sauce on top of the meatballs. WHY? 2. Server cut all the way thru the roll so the minute I tried to take a bite, everything fell out all over my hands a new shirt.......Grrr. 3. NO regular mayonnaise in stock. 4. NO Lays BBQ chips available. 5. Server struggled to calculate what $5 plus $2.99 was and kept giving me totals that were $1 to $2 higher than it should have been, telling me the sub was $5.99, when it clearly said it was $5.00 on the coupon. 6. NO departure greeting like: "Thanks for choosing Subway; we hope to see you back again." WHY? I guess the basic question is who trains these workers and is in charge of stocking add-ons and condiments? read more

My wife and I were there waiting for 15 minutes While they finished up a large order (no biggie) but when someone walked in after me when they were ready again they went right past me and served the person that came in after us when I said something they looked at me like I didn't even exist. THEY ARE RUDE AND DISRESPECTFUL I will never go there again and it will be my new hobby to spread the word and distract as many people from going to this location as possible read more

The girl who made my sandwich said she was new; she was amazing! I didn't catch her name, but you can tell she's the youngest one there. Very patient and outgoing and handled the line in front of me very well. read more

I ordered online and it said ready, however, i ended having to wait an hour when i went to pick it up as they hadn't even made it yet. I fell to my knees in the subway crying out to the lord asking what i did in my past lives to make me deserve such an inconvenience. I asked him why have you forsaken me lord, have i not done right by you to be able to get my sandwich in a timely manner, have i not worshipped you as you asked? But i heard no response. Maybe he has abandoned us for straying away from his righteous path. Or maybe i am being punished for a reason that i am not yet aware of. Im sorry oh lord almighty, please forgive me. Anyways i had to give it at least one star because when i finally did get my sandwich the first bite slapped harder than will smith. The taste was immaculate . read more

This location accepted an online order from me despite the location being closed with a sign saying "will be right back" when I arrived. Waited 30 min and couldn't cancel my order since no one was at the location. Will never go to this location again (the one down the street is MUCH more dependable). read more

I used to work at Subway, years ago, so I know how it's supposed to be done, and I have to say this location really pissed me off. The little scoopers they use for the tuna have been shrunken down so much that they barely give you any tuna. Did you think we wouldn't notice the tiny scoops!?! You penny pinching cheapos won't see my business again. read more

I wish I had checked the reviews before going there. Very slow and the lady working there's sneezed on the food without covering her mouth. Contaminating everything. Disgusting! NEVER AGAIN!! read more

This is the slowest subway I've ever been to, I have to wait for my door dash orders every time and the poor girl today who unfortunately moves very slow) was left to handle 3 customers in her own. She asked for help and even told me there was a manager in the back but they left her on her own and the customer eventually walked out. read more

Seems to close whenever their employees feel like it. Yelp/maps says it's open until 9, the last few times I've been over there around dinner time and it's closed. Not sure if the owner is closing it down or having serious personnel issues, but it's closed every time I try to go. read more

Worst subway I have ever been to i mobile ordered they were 15 min late on my order when I walked in they all looked at each other and was like oh u didn't make it , second every sandwich had the wrong cheese and every one had the wrong bread also one of them was suppose to be toasted and was not and when I try to call no one answered there was 5 workers standing around doin nothing and still ghost out mobile order all wrong read more

The workers i don't know theirs names but i was and older white woman and a younger white woman, both big. Took forever to make our subs , we're unsanitary and RUDE. The older woman came back from the lobby with her husband and what seemed like her child, and "washed" her hands for not even 5 seconds. They were being rude to a young girl who preferred to speak in a lower tone, and the woman's husband what sitting in the table chair eyeing the young girls. read more

I ordered online, and when I walked in all of the employees were in the back or just talking when my order slip was clearly hanging, still UNMADE. When I received my sandwiches (15 AFTER the suggested wait time online) the toasted ones were NOT toasted, the bread was incorrect, and the cheese was also not the one I requested. The sandwiches were poorly made and rushed because of the lack of work ethic that made them late in the first place. Do not advertise a fast wait time by ordering online if this is the quality service and food that will be served. Absolutely disappointed and WILL NOT be returning to this location again. read more

We waited in line on 6-15-21 for at least 40 mins at 7:15pm. There was a dark hair girl there named kayleen (had a marijuana leaf necklace and no bra on) that made 3 sandwiches for herself, went in the back and started sweeping, ignored every customer along with her coworker asking her to help, then left into the back!! There was a guy named Chris that had to handle the entire line that was to the door by himself! Poor guy! I hope he gets a raise because he handled it like a champ while his coworker bounced on him during a rush! I hope the manager watches the cameras for that time and day. I bet this girl does this all the time. This girl doesn't care about her coworkers, customers, nor job. Shes a waste of space on payroll. Chris is the only reason why this place even gets a star. I should have asked for his number so I could get him a job where his coworkers aren't trash and where he'll be appreciated. read more

When I arrived there were no other customers so I thought I would be out pretty fast, when we arrived, my daughter and I, we were not greeted by the girl making the subs or the two other girls by the register, there was never eye contact between them and me, the girl making subs had a Mobile order and was preparing two subs, when she was done I was sure she would look me in the eye and tell me she would be right with me, well that didn't happen she walked over to the other two employees that were counting money and talking about 5 dollars short, meanwhile we're standing there trying to stay calm, once again no one had even acknowledged our presence, it's like we were invisible than the girl that was making subs walks over to get another Mobile order that had just come in and starts making more subs at this point I started getting very upset, I waited and nothing!!!! The other two employees arguing about the 5 dollars walked over to the back and never came back to the front. I told the girl making subs that I needed her managers name, she said she would not give me her managers name and told me that she had greeted me when I walked in(not true) she was very rude and unapologetic and they made me feel invisible and so insignificant. I will never ever return to this store, they are lacking every rule of customer service and they really just don't care. read more

Went in for lunch and the store was very clean ! Staff was amazingly friendly and upbeat! I would especially like to call out Chester for making an amazingly bomb ass sandwich! Even tho I spilled some oil on my brand new shirt well worth the money I spent on the sandwhich ! Taylor was very nice too !! Thanks sub crew read more

The best subway in the area! Taylor is great, super friendly, and has the frequent customers ordered basically memorized. Always clean and they usually have everything in stock every time I go. read more

I had a rough day today... And walked out of this subway location with a smile on my face. Jose was very kind and full of humor! The would needs more people like him! This is my go to location from now on. read more