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    Suburban Temperature Control

    5.0 (1 review)
    Open Open 24 hours

    Services - Suburban Temperature Control

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    3 years ago

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (329 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Wally's Heating & Air Conditioning

    Wally's Heating & Air Conditioning

    (24 reviews)

    We just purchased a home in Crystal Lake earlier this Spring, so when the AC started sporadically…read morequitting on us, we were crossing our fingers that we weren't going to have to spend thousands of dollars (and at least a few sweaty days in August) on a new AC unit. When the AC stopped working on a Saturday when the temps were in the 90s, I decided to call Wally's hoping they would be able to send someone out on Monday. To my pleasant surprise, Rick Novak was at my house in less than an hour. In addition to being able to quickly diagnose and fix the issue with the AC, he was a genuinely friendly guy that was a pleasure to deal with. He had the AC working in no time, and reassured us that the unit was in overall good shape and wasn't in danger of needing replaced in the near future. Thanks, Rick!!

    STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

    Com24 Heating And Air Conditioning - Com24 Heating and Air- Vans

    Com24 Heating And Air Conditioning

    (25 reviews)

    I truly can't say enough great things about this company! They are incredibly responsive, easy to…read moreschedule with, and their pricing is very competitive. The owners are absolutely wonderful and genuinely care about their customers. They were recommended to me when my AC died on the hottest day of the summer, so I cold-called them in a panic. Even though I ultimately needed a full furnace and AC replacement, they temporarily charged my AC for free to get me through the weekend while the new system was ordered. They then overbooked themselves to make sure my installation happened ASAP, which I greatly appreciated. When a small snafu occurred, they handled it immediately and made things righ,t including going above and beyond what I would expect a company to do to make things right. Since then, I've replaced my AC, furnace, and water heater with them, and also had a whole-house humidifier installed. They service my AC and furnace twice a year, and drain my water heater and clean my dryer vents once a year Their Comfort Club membership is absolutely worth the cost for the value and perks alone. Between the outstanding customer service, quick scheduling, responsiveness, and competitive pricing, I would gladly give them more than five stars if I could!

    During this current cold snap, our furnace had an issue (and on a Sunday nonetheless). My husband…read moreand I were 1,000 miles from home and needed instant service. I made a call on the road to Com24 and Jay was out within an hour. Fortunately it was a simple fix and it didn't cost an arm and a leg. We couldn't be happier with the service and lack of upselling. We will definitely be using them again. A million thank you's to the team for the incredible help in a pinch!!!

    Suburban Temperature Control - hvac - Updated May 2026

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