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    Suburban Propane

    2.3 (8 reviews)
    Open 8:00 am - 5:00 pm

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    The Home Depot

    The Home Depot

    (25 reviews)

    $$

    This will be controversial for Home Depot. A bit late…read moregetting this one out - work issues & travel. Date: 11 Oct. 25. Time: mid AM. Situation: HD delivers bathroom appliance my wife has wanted. Truck ID - 218833 Lic.- CT BJ24390 I have photos of the vehicle, and the crew hiding their faces. I could still make out that contemptuous Cheshire Cat grin on his face as they sped away. Truck crew: two men- one, a big guy about 6 ft, dark hair, rounded shoulders & with those unmistakable convict eyes ( I possess military & PD backgrounds)- the shorter man spoke modicum of English. Dark hair, about 5'4", leather type jacket. Carried the clipboard. When I looked at the big fella I simply said: 'morning'. He tried but couldn't say it. Yet another IA exhibiting uncomfortable hostility and he wasn't even at my front door yet. I know convict eyes when I see them. Now the Prime Rib part of this: Just as the new appliance is set in my home, a neighbor rolls up to my driveway in his P/U to confront the HD crew. Turns out they, the HD, crew, were driving recklessly on a dirt country residential road, and almost killed the little girl at the bottom of the hill where the roadway goes straight uphill from there. The girl's father, anxious of confrontation, will not pursue the matter any further. I believe his version of events upon weighing what I know. Next thing you know, here comes the ' no speeky anglish' part of what appeared to be a routine response. These HD crew scooted out of there while I wrote some details out. Solution: I now have the ICE hotline on my phone. What I believe ICE/CBP can do, interalia, is get to that HD warehouse in Connecticut. Bring lots of zip ties. As for HD customer service, getting someone on that circuit that speaks our language, understandably, might be like pullin' teeth from a velociraptor-that's still breathing! Another good ICE target. As to the final check- value- I don't appreciate very much with the impatience an illegal alien, working a customer service line, has such a big problem with someone saying 'could you please slow down & repeat that'? They get upset because neither I nor my Bride can understand half of what they are saying. I may still be required by circumstance to shop HD again, but I'm leaning more towards Lowe's, 40 miles away. I spent my professional life in the service to my country; and I refuse to be condescended to by someone who does not belong here, legally, in the first instance.

    Throughout my visit, I encountered multiple dogs barking, jumping on other people and even on the…read morelower shelves in aisles. This of course raises some concerns about hygiene and safety, as some dogs were not on leashes while other little ones were in carts (clearly pets not service dogs). Despite Home Depot's supposed policy that only service animals are allowed in the store, this rule is apparently not being enforced. Staff members seemed hesitant to address the situation, and when I brought it up to a manager, I was met with a dismissive (and somewhat rude) response. I'd rather drive the extra half hour to go to a farther location Home Depot or a completely different hardware store. Please fix this.

    Suburban Propane - propane - Updated May 2026

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