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Suburban Imaging Blaine

4.0 (1 review)
Closed • 8:00 am - 5:00 pm

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11 years ago

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RAYUS Radiology and Vascular Care - High-field Open MRI at CDI in Blaine

RAYUS Radiology and Vascular Care

4.5(8 reviews)
1.8 mi

Was misled with the amount my procedure would cost which led me to get a misquote on the amount I…read morewould need to pay after insurance. Do not trust anything they tell you on the administrative side. I would not have scheduled this service knowing how much I would have to pay out of pocket as it was not a required service to be completed.

Had an MRi done at their Otsego location. Fantastic experience. In and out in just over an hour -…read moreincluding the time in the machine. The technician was very courteous and professional, and even tho I've had MRI's in the past and know what to expect, they still made sure I was not only comfortable, but was informed of everything that was happening as it happened. Their yelp page (specifically for the Otsego location) has not been set up yet, but since I had a procedure at the Blaine location, I included my experience at the Otesego location here, When it came time for a needed spinal injection - they could not fit me in at the closer Otsego within the timeframe I requested, so they sent me to Blaine and got me in the literal next day. Another fantastic experience. Fast and easy check in, exceptional care pre-injection, And detailed explanations of what was happening during the procedure. Once again the Nurse was exceptionally courteous and professional, and alleviated all my fears of having a long sharp needle so close to my spinal cord. And, the Doctor was (aghast!) ON TIME! His skill had the injection done and over with in about 20 minutes, and the only thing I felt was the initial stab of the numbing needle. The dude had light hands ! YAY! I don't like my back being messed with, but if someone HAS to mess with it, I feel comfortable having the doctor and staff here messing with it.

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RAYUS Radiology and Vascular Care
RAYUS Radiology and Vascular Care
RAYUS Radiology and Vascular Care

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RAYUS Radiology

RAYUS Radiology

4.3(9 reviews)
24.7 mi

BEWARE! I was told upfront that the charge for a calcium…read morescan was $175.00 and that my insurance would not pay for this scan. I paid $175 for the service at the time of my appointment in November 2024. A few weeks later Rayus submitted a claim to my insurance company for $531.12, which was denied but paid by my FSA account. I never provided nor authorized Rayus to contact my insurance - why would I - I paid for the service at the time of the appointment. After many, many frustrating phone calls to Rayus the charge to my FSA account was eventually reversed. I still dont know why Rayus charged an additional $531.12. When I questioned this no one at Rayus could tell me what the charge was for. Then in Feb 2025, I received a check from Rayus for $531.12. I have not cashed the check because I am not due this money. I have made many attempts to contact Rayus customer service to try to resolve this and return their check. Then in May 2025 I received a letter from a collection agency stating I owe $531.12. I called the collection agency on 5/18 and 5/29 and explained this mess and also told them I have an uncashed check from Rayus made payable to me for the amount they are stating I owe. The collection company reps were understanding but said they said they cant resolve the matter because no one from Rayus is following up with them. I don't know how a company like Rayus stays in business. They are not ethical. And their customer service is a joke. Beware!

Awesome experience with both the MRI and the injection. They care about their patients.read more

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RAYUS Radiology
RAYUS Radiology
RAYUS Radiology

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Suburban Imaging Blaine - diagnosticimaging - Updated May 2026

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