I've been seen by the Dr's at Noran for years for a TBI I currently see Dr. Greshell and her amazing PA Tylor Jorgensen . They take the time to listen and understand what you are going through. Then come up with the best plan. I honestly don't know what I would do without these amazing Dr's! Taylor is the BOMB! There is no rock that he leaves unturned when it comes to your care! Thank You! read more

Heartless and soulless people. It's all about money. My wife has M.S and had been seeing them since 2017. We all agreed to pay them $200 per month with my HSA card. I had a new card this year and skipped the month of January due to issues on that card. When we called them to make it up for January, they said we had to pay the full balance of $2,400 before seeing the Doctor. We have never skipped a payment or being late before. By the way, we have a health insurance. I hope some day, the people who made that decision go through the same issues with their family and they will see how hurtful this is. I will pay them off but will never go back. read more

My doctor referred me to Noran so I called to make an appointment. The person who finally answered, acted like I was a bother with her attitude and huffy responses. I had told her my name, my doctors name and that he had referred me to Noran and I needed to make an appointment. She basically cut me off and asked if my doctor had referred me so she wasn't listening. Sorry I interrupted you day with having to do your job. You can read and post to Facebook when I get done getting an appointment. read more

I used to go to this clinic quite a bit but had been doing better with migraines so I stopped going about 4-5 years ago. I recently went back due to migraines becoming much worse and not being able to handle them anymore. Things have definitely changed at this location. The staff who work there have become quite rude. Anytime I've called to leave messages for my Dr. the gals I speak to are rude and short & not truthful. They also are not giving messages to my Dr. or he is getting them 3-4 days late!!!!!!! It's bad enough to wait a month for your insurance to agree to cover your medication or deny you and then you have to wait even longer for the dr. to make another choice because he doesn't receive your messages. I am thoroughly disgusted with this place. read more

Was blatantly lied to right to my face several times, both by the neurologist I decided to see for the first time and the person who schedules EEGs, etc. I was told they do the 24 hours on the weekend, and now the person who I spoke with today got extremely rude about it and the tone of voice and everything she used with me was just horrible. Why the heck would both the neurologist and the person scheduling LIE to me and my husband! And then when the "Doctor" was walking away, she said some extremely rude things about my husband. I will not be going back to this clinic. I sure will be trying to get back in with my old neurologist and speak to him about changing things up. If I could give 0 stars I would. And I also will be telling all of the people who told me to go here in the first place that they were horribly wrong. read more

I saw Dr. Friday and initially thought she was very kind and good. When I reviewed my records they were all messed up. MANY inaccuracies in my record that they never fixed. I have epilepsy and when my brain scan came back normal, she wanted to first change meds. I couldn't even think on that med. Per my suggestion we went off of one med. that I have been on for 38 years. The taper schedule was just 4 months long. It shouldn't have been a surprise when I showed up with various withdrawal symptoms. She denied that I had any type of withdrawal and wanted to give me medication for migraine headaches (The withdrawal caused ocular migraines but I did not typically get head pain after). When these started I was unable to make an appointment with her and communication was really really bad. I did finally see a PA but after being off of my med for a month it wouldn't be possible for me to have withdrawal. I feel I had extremely poor care. I have since left there and see a different neurologist. She said if she was doing the taper, it would have taken a YEAR to get me off of it. She immediately put me back on a very low dose to "help my brain" as it hurt nearly all the time. Do not go to Noran! RUN!!! read more

My doctor is great but the staff is terrible. They have options to e-mail or live chat but no one ever responds. If I ever do get a response they tell me to call. Why have the options if you can't use them? I am not always able to call during their business hours. As long as you get what you need from your doctor and never, ever have any questions then great! Otherwise, steer clear and find somewhere else with a more helpful staff. read more