Getting an appointment is easy but if you want to talk to anyone after with a question or more…read moreinfo, good luck. You will be sent to voicemail and will either be called or get an email days later. I had asked if there had been any cancellations to move up my husband's surgery because he was in a lot of pain and it was scheduled 2 months in advanced. This wasn't worthy of an email response. Also the surgeon only performed hubby's surgery at Mercy Hospital (needed hospital vs. TCO surgery center) and Mercy copay for us would have been $3100 and has bad reviews. Copay at other nearby hospitals was $450, so we had to switch surgeons. New Clinic was much friendlier. Crazy how nice it is to call and be able to talk to a real person.

I broke a finger. I called the urgent care where I got x-rays taken and referred to this office to…read moresee if I had to pick up the images to take with me. Conveniently, they said they sent over the images when they made the referral. I was told to be there five minutes early since I filled out paperwork online, so I showed up ten minutes early just in case. The front desk person was such a pleasure to talk with and she was very kind. We chatted for a couple of minutes and she told me his surgery ran long, he would be 10-15 minutes late (to which I responded "I hope all is going okay... That's perfectly fine."). My appointment was scheduled for 2pm and I was taken back to the exam room by about 2:05pm. And then I waited.... The nurse seemed bothered by me telling her that it was odd I was taken back into the exam room so early when the waiting room was FAR more comfortable (she mentioned it was "more convenient for the doctor when he finally arrived"). I was told by this nurse that I was THIRD on his list of people he needed to meet with, even though I was the FIRST one of the three of us who checked in. Dr. Gerlach did not arrive until 2:50 PM, 50 minutes late for my appointment. I sat in a cold, empty exam room in the casting area for 45 minutes... The nurse checked back with me once after about 20 minutes. He seemed inconvenienced by my questions and concern for my own well-being and would roll his eyes and sigh whenever I would talk. When he started taking the tape off of my splint, I asked if I could do it since it hurt (I broke it four days prior) and he said "No, I have it" and proceeded to carelessly twist and pull at my broken finger. I was near tears saying "Ow, please stop" before I finally had to pull away and tell him I would do it myself. Once he was done talking (he said he would see me in 6-weeks, without even seeing the new x-ray that I 'needed' to have done). I was sent to x-ray and I didn't see him again. No feedback on the results of the x-ray. I had to ASK for the additional splint Dr. Gerlach told me I would get... The nurse (someone different, that I hadn't met, wasn't given the name of, nothing) who came to send me home, didn't know I was supposed to get one and had to ask me the number of my splint (they're numbered for size). I left severely disappointed. I'm a patient, not just a paycheck... I arrived there in a wonderful mood (and in no pain at all, actually), and left in tears, in pain, and feeling disappointed and unimportant. I left not knowing that I was given the best direction to heal appropriately. Had I known, I would have gone somewhere else. If it wasn't just a finger, I would go somewhere else to get a second opinion (it'd be well worth the cost to be sure).

Dr. Anderson is an exceptional doctor. He is able to get to the root of the problem effectively and…read moreefficiently. I highly recommend him.

Dr. Todd is incredible! He is kind, will listen, and is extremely knowledgable. If you are like me,…read moreit is difficult to know who to trust in the healthcare world. You can trust Dr. Todd with your health!

I went from running marathons to sudden chronic pain that was so bad I could barely go for a walk…read morearound my block. I visited this location with the hope they would listen to my experience and help find a resolution. The doctor spent about 15 seconds listening to me, rattled off a bunch of conditions asking if I had them (which idk that's why I was there....?) and then sent me on my way. He laughed in my face when I asked if it could be something in my home environment making me sick. And then he told me I wasn't really sick. When I read the after visit summary, I was shocked to read the assessment was that I have anxiety and depression and need to be referred to psych. That was never even discussed in my 4 minute visit and I was disgusted to see my physical pain and life disruption to be dismissed as "all in her head!". Save yourself the visit bill and find a clinic who actually cares to listen to patients.

I went to go see Dr. McDonald and am still going to see him after eight years of fantastic results…read more Over this time my health has gone from terrible to fantastic! It is amazing, I hardly ever get sick anymore! Before, I would have a periodic sickness that would hit me every month or two. Now, I almost never even feel sick anymore! I have never felt better than I do now with my health after seeing Dr. McDonald! A few years ago I was in a very sick state of health. I had a huge ugly toe sore, constant stomach aches, horrendous mouth pain, mouth infections, and even a blunt force trauma accident that almost permanently altered my mouth forever. If it hadn't been for Dr. McDonald, I would have greatly suffered the effects of the accident. Now, as a result of Dr. McDonald's care, these dreadful health issues and the effects of the accident trauma, have vanished! I can't thank Dr. McDonald enough for fixing these health problems! I love the objective of his mission to restore the body to its ultimate level of health and healing abilities. Resolving the health problems permanently, not just providing a temporary bandage in the form of a drug, is another wonderful thing about Dr. McDonald's mission. The way he treats health problems with natural supplements that are not harmful to the human body, like some other chemical products out there, is just plain wonderful! His staff is friendly and helpful and the service is great! The front desk lady, Ashley, is so helpful, welcoming, and all around nice to talk to. I can't recommend this clinic enough! My life was forever changed for the better because of Dr. McDonald. Anyone who is looking for a natural approach to treating their health issues, go here!!!

Dr.Dan over supplicates. Myself and others have been told we need to take a large amount of…read moresupplements and have felt worse because of it. He also had a case opened up against him, your children are not safe here.

I've been here a couple times. I would say that I've overall received great care. There have been a…read morefew times that I've felt the care wasn't fully adequate, but I've been able to follow-up and get what I need. Facility is clean. Front desk staff is friendly and so helpful! Parking is abundant and there's a good drop off section in front of the doors for accessibility. Lots of seating inside to wait near specific doors for your doctor or in different department sections. There's also a gift shop & pharmacy, but I haven't used their services. My main decision in coming here is that it's a convenient location that holds my specialty needs and regular care needs. However, I'm not upset or disgruntled to have this be my healthcare home base.

had to bring my son to the urgent care here, the doctor we saw, was so arrogant, rude,…read moredisrespectful and didnt listen to a single thing i was concerned about. treated him for nothing and gave a diagnosis for something he didnt have. Kevin L. johnson is his name. Without going into detail, to say the least, I hope he gets struck by a train on his way home tonight. see someone other than him, anyone else. terrible ass provider.

It was our first time at Southdale Pediatrics yesterday. My son was there for his 10 year check up…read more He's AuDHD (level 1) and shots freak him out. The nurse/technician was so crazy amazing! He got to know my son's interests, made him feel comfortable and made the process practically painless. Highly recommend Southdale Pediatrics!! I didn't catch his name, but he's the one who wears transformers stethoscope!​

Love the staff, they are very friendly and welcoming. I have been taking my children here for four…read moreyears and I will continue bringing them here!!