My family moved to Cambridge, MN at the beginning of July. Due to the mechanics of the move, my sciatica acted up and I needed the help of a chiropractor. I had waited a few weeks to see if my pain would subside but when it didn't, on July 21, 2021, I found this business not too far from our new home. They charged me $50 that day which I paid even though I knew my insurance copay is just $20. I received a statement from them this past week (5 months later) which is billing me another $20. I called my insurance company; they looked up the claim made by Nature's Way and told me that the original charge of $50 was not mentioned in their claim but it showed I made a $50 payment on July 21st. They agreed that my copay is $20 and they feel I paid that on the day of service. And because there was no claim for the $50, the $30 credit should come back to me. I called Nature's Way after talking with my insurance company and I spoke to a very rude person who insisted that the $50 charge was for an office visit fee which Medicare does not cover. My wife than got in on the conversation and told her that our insurance company said that this $50 was not claimed so it is a nonissue. This very unprofessional person hung up on us. They did not tell me what that $50 was for when I paid it. Now I realize that it is an "office fee", which in my vast experience with chiropractors, I have never been charged an office fee before. The service I received from one of their doctors did absolutely nothing to relieve my pain. Two days later being very uncomfortable with the sciatic pain, I drove over one hour to visit the chiropractor I was seeing before my move. After just one adjustment, I was totally without pain. So getting this new bill for $20 has totally ticked me off! Don't use Nature's Way Chiropractics unless you like throwing away your money and dealing with a very unprofessional office staff. UPDATE: I have reached a settlement with Nature's Way this morning. It is agreeable to both me and Nature's Way. The lady who called me was very nice. read more