My daughter has seen Dr. Piazza for a few different dental issues, including emergency situations,…read moreand Dr. Piazza and his staff have been friendly, accommodating, flexible and caring.

Thought I found a good dentist after mine retired. WRONG. Won't work on your teeth unless you pay…read morefirst. I've been a patient at least 5 years. So I paid first, IN FULL. My insurance covered half the expense. Insurance sent the dentist a check well over a month ago. That check belongs to me and they are sitting on it. The office has a dozen excuses as to why they haven't sent me MY MONEY. Why is is so hard to find a good dentist. A TRUSTFUL DENTIST. Prove me wrong. I DO NOT RECOMMEND THEM. Time to find a new dentist.

Best dentist and office staff....ever!! They went out of their way to make me comfortable going to…read morea dentist!!

I wish I could leave - 0 stars. I will never to this dentist again. Dr. Tucker not only treated me…read moreas if I had no money and was a waste of his time, but most of all he spoke to me very unprofessionally. His staff was incredibly rude and unprofessional the way they treat patients. Randy and Brianna were talking badly about the doctors past dental work in the next room where I could hear clearly. That's when I left. You can tell they are all about the money and if you don't look like you have it or are from Williamsville, they waste your time and courage because I hate going to the dentist in the first place. I should have knew better after reading his reviews. Bruce was at the front desk on his cell phone being obnoxious with his loud tone we heard his whole conversation about politics and degrading Trump. I felt like I was in the twilight zone! I went next door after to Dr. Nigayle and the moment I walked in it was like a breath of fresh air. Go next door! Hope this helps.

Dr Victoria did an outstanding job in the placing and performance of my 2 dental implants. I…read morecouldn't of got through this without her and the staff. Thank you so much!

Continued issues with the operation of this practice. Multiple location changes, a crown that had…read moreto be replaced due to not fitting correctly the first time, multiple appointments not taken on time, and today's was the final one. I schedule appointments at the earliest possible available time so that I can get to work. I had an 8am appt today, and was in the waiting room at 7:55. I walked out of the waiting room at 8:20. There were no other patients, and staff was present. If you cannot respect my time, you will not continue to get my business. I know that this is not an unfortunate series of events for just me, as my wife has had similar experiences with multiple appointments in a row being cancelled or rescheduled due to poor staffing levels/scheduling on their behalf. While we have had zero issue with Dr Blakely, the operational management of this practice is severely lacking.

Stay away, all they want to do is upsell you. Was told I needed a crown replacement..false. A…read moretooth extraction..false. The worst experience that I have ever had sitting in a dental chair

I was charged a cancellation fee even though I called 3 days before my appointment and left a…read moremessage to cancel. They never told me even though I had gone back for multiple appointments so it ended up going to collections. I called to ask how much my next appointment was going to be the day of and good thing I did because I reached the limit on my insurance and it was going to be $1000, again no one told me. I called to ask how much my filling would be and the front desk person grunted in annoyance and after being on hold for a few mins she came back and said she would have to call me back. Guess what they never did! The dentist herself is a little ruff and has little bedside manner but is really fast. Since I have some anxiety going to the dentist I didnt mind.

When I have dental insurance, I've been coming here. I moved for a time and experienced another…read moredentist, which was totally great as well. After coming back here, I've noticed some changes. Yeah, they could update their office a bit - but if it works, it works. My issue is that, upon returning, I've had a newer dentist that doesn't have bedside manner. Very gruff, short and to the point, and not really explanatory. I can be alright with that if you're competent and good at your job. But, in the times I've been, it seems like he goes out of his way to activate my gag reflex. Yes, I have one and I warn people about it - but if you're in my mouth and then just start wriggling around, of course I'm going to gag. What was the reason for you to start doing that? And, if there is a reason, let me know - part of a gag reflex is a control thing. Also, if I've just gagged, don't ask if you can try again 10 seconds later - there's a process to gain composure and it takes time. I've worked with a bunch of dentists. The best ones operate on a consent model - "I'm going to do this now, okay?" is a very clear and powerful question. It makes the process easier and it is communicative. The hygienists here are usually pretty good. Friendly and probably trying to make up for the fact that they have someone who doesn't relate to patients well. Cleanings have been generally pretty good for me in the past few years. Quick, easy, and I'm out. I miss Dr. Burgler! Lastly, I sent in a payment a month ago yet got a reminder bill for the same payment. I'm pretty sure it's their office not processing the payment quick enough - not me having never sent a payment. So, how about a chill?

I've always been happy with Dr. Bob's - until today. Scheduling has been so difficult. I tried via…read morethe website & that doesn't work. No available appointments. Ugh!

check out this other reviews found online. this guy is a fraud…read moreNever answers the phone pulls the wrong teeth has conversations with others while performing dental surgery double dips on your insurance charges your insurance yet somehow you still get a massive bill

Had my canine tooth removed due to my insurance being terrible and not supporting many places to…read morehave a root canal done. The Doctor who take care of me really didn't wanna do it but he understood and was really understanding of the pain I was in. Overall, the nurses were amazing and the doctor was amazing and since I pinky promised to leave this, here ya go! Thanks so much for taking care of me!!

This review is for both Dr Laura Littman and Dr Brendan Fallon and their office staff at both the…read moreAmherst location and the Orchard Park location. First let me say that I have no fear of dentistry at all so you can read the review with that in mind and imagine how it would be for someone who does have these issues. Recently I had something ,other than my usual every six month cleaning year after year, occur and I needed it handled as soon as possible. I called my usual Amherst office and explained the situation to the office staff who were very nice and had me speak to Dr Laura Littman. Dr Littman was absolutely wonderful. She understood my concern and wanted to get me in the correct situation as soon as possible. She was so very helpful in getting me in to the Orchard Park office that day. When I arrived at the Orchard Park office their staff was so welcoming. Nikki ( assistant) and Dr Fallon never made me feel like I disrupted their schedule. Dr Fallon asked questions and listened to the answers. Asked if the angle of the chair was comfortable for me, generally was very conscious of me as a patient my comfort and any possible concerns. He resolved the issue and gave me all the information I needed. His chair side manner was above and beyond doctors in any science. The checkout staff was equally thoughtful and helpful topping off the whole experience with kindness. I can't express my thanks enough and how impressed I was by everyone from my first phone call to the Amherst office to checking out at the Orchard Park office, by everyone.

No words to describe the awesome care & staff Over 20 years…read moremy wife and I have received the best dental care ever!!!