The short little owner or manager of the store is rude. Instead of seeming tough and big, his persona just makes him seem like a coward. Too large a mouth knowing he's the one in the position of power. I used to come here more often. The staff constantly bickering at each other, yelling, and tense. I'm not expecting to be treated like royalty, it's just fast food. But, there should be some sort of people skills standard to be met. I'd avoid this place. read more

Love their subs! They always taste the same (GREAT). I always get the chicken teriyaki sub with fries! Those tiny cookies are amazing too!

Horrible customer service. If you want to be treated like you begging for food. This is your spot. Food is actually good but not worth the horrible attention and attitude they have. Owner is the first to show he doesn't care about customers. read more

Steak and cheese top notch for sure and they deserve a 5 star rating. Among the best in town and as far as portion size goes you better arrive hungry. Chocolate chip cookies whoa ! I always order some when I get take out and by the time I get home the bag is half empty ( or half full depending on how you see it lol ). Small shop where they really get down to business. The owner on the other hand , while he is definitely making an attempt at good customer service , tends to be a bit cocky and full of himself. Now to his credit he appears to run a tight ship and the food is consistent so I def think you need to try the spot. You will be back for sure. read more

Today I-had the worst food service of my life at the above Restaurant ,I spend $30.00 Dollars with tips, One of the kids sandwich was partially cold, asked the cook to warm it up and was told that it wasn't possible, that it happened cause the kid left it on the table for to long, the cook and another helper put their bear hands on it and told me that they were to make a new one after tossing it on the garbage, after about 10 minutes I asked the cook about the sandwich, the Owner, perhaps the manager refused to do another one unless I pay for it, or I can forget it. I guess the Owner doesn't care about it's customers whatsoever and even worst the kids.well SUBSTANTIAL SUB owners you just lost a weekly very unhappy customer, Thank you for the way you care about your customers and specially the kids, hope your family never has to go through the aggravation You makes me go though in front of my kids. read more

Substantial Subs - As proof to everyone here's a copy of the bill. - Sandwiches Near Me - Miami, Florida

I stopped by for something for breakfasts, and the big breakfast I had was perfect. That's why I ask the staff if they had Yelp. Clarifying to spell it with a T not a C. Big Menu, options. Definitely coming back... read more

I usually go there in the morning right before work, if I have time. As soon as I parkmy car, they already know what I want a "colada" and a "tostada", they say when I walk in...lol They're fast, cheap,and very friendly! I would also recommend their Honey Mustard Sub also :) read more

I just came with my mom, because with we were around looking for something quick to eat, perhaps the subs there are good, customer service its so poor.. People aRe very impolite and rude read more

Substantial Subs - Subs are good, but the customer service is really poor.. People there are very rude and impolite.. - Sandwiches Near Me - Miami, Florida

What to say, fast, cheap, tasteful subs! Do try to get there before 12:00 pm or you'll be in a sea of hunger madness, lol. I'll be back!! read more

Incompetent staff, they close at 9 I showed up at 810 or so they take my order throw the meat on the grill and 5 minutes later 3 more people show up. The guy tells someone to lock the door lol he proceeds to take the other 3 peoples orders all without ever attending to my steak on the grill 15 minutes later he gets back to attending to my steak never flipped never chopped never anything scoops it up and throws it on a roll. Ok whatever let me pay and get out of this place.. the guy then proceeds to go to the back of the line to attend to his buddy's needs all the while everyone else is looking baffled as they go through the same process I just incurred. After somewhere between 5-10mins of watching my sub sitting there getting cold while I was standing at the register with money in hand. I just said screw it walked to the door unlocked it and left. read more

Amazing subs, fries and Union rings and most importantly amazing service everyone was very sweet and friendly. read more

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Terrible service as usual but the food is usually pretty good. Poor management and low income employees is what brings this place to the ground. This place could be a gold mine but the owner himself doesn't care. read more

The smell alone walking in is incredible. I tried the stir fry hot sub and was very impressed. The staff is very friendly and I highly recommend coming here. read more

Great subs! Delicious meat great service, fast. Love this place!!! I arrived here by accident and have been coming whenever I am close, totally recommend it. read more

Been coming here for over 7 years and never thought about reviewing it but, was waiting on my food and figured I'd drop a line. These are some of the best hot subs you can find in dade county... the kind of greasy spoon dive that will yell at you if you're not paying attention when they ask what you want and I LOVE that. Will continue to come time and time again. read more

Very rude and disrespectful. My order was completely undercooked and when I told them about it the employee was very disrespectful and he came around the counter and we ended up fighting. I used to eat here everyday and I'm very disgusted with what occurred. read more

Pretty decent subs! Been here a bunch of times and have always been happy. They also have a decent breakfast menu which is great considering that this area doesn't have many options for breakfast! Prices are pretty reasonable as well read more

This place has the absolute best Philly cheesesteaks in the area! I come every Wednesday for their $4.99 deal. I honestly enjoy them and have been here a ton of times over the last few years. Will continue to be regular. However, they DO tax you on everything & anything. $1 for card transactions, fifty cents for every topping(shrooms, onions, cheese, even hot sauce) I do find this cheap on their part but don't mind due to the sandwiches being so good. Highly recommend! read more

Great place for breakfast and subs... I wish they made there own bread , there subs would be even better.. Beware there is no opening time or closed time. read more

Massive appreciation for the hard working staff and manager. If you miss the location in Weston and find yourself craving the "chicken bomb" come give this team a go it was worth it. They should open a spot up in Pembroke Pines it would do well! read more

I used to frequent Substantial Subs both the one on 57th avenue and this location too! I'm happy to see it's still around and the subs they cook up right in front of you are hot, fresh, delicious, fully loaded, and ready to go whether you're going to eat it inside or take out to go! Where Substantial Subs does a great job is the customization of your sub and when I say customization... You can really get CREATIVE! You can mix a steak and chicken bomb together, or throw sauce on the grill or even a combination of sauces! If you're feeling adventurous this is definitely the spot where the employees will help you out and give you solid recommendations. So why the three stars you may ask? Many times I have been to this location and the tables more than half the time aren't clean and overall the establishment isn't very clean... there have been times I've stopped by and I've seen flies in here before. Luckily I didn't encounter that on this trip, but it definitely deserves some attention to detail if customers want to stay and enjoy their meal inside. And if you do end up staying inside to eat you will end up smelling like hot subs for the rest of the day. They're not my favorite subs, but they're pretty good! read more

Substantial? Yeah, with lots of lettuce and other toppings. There was barley any meat on my Italian sub. Also ordered 2 steak subs and both had very little meat and were dry and forgot cheese on both. The Greek salad was ok, but would NEVER order food from here again. WAAAAAAYYYYYY Over priced for something you can get better at Subway. read more

Service is horrible very rude and disrespectful people owner yells at customers never again will I go to this establishment

Portions used to be better but seem to have been reduced. Also they charge extra for cheese, which should be considered standard on must subs (especially the meatball). But they don't tell you up front cheese costs extra until you get to the register. Pretty decent food and friendly service is a plus. If you have a business meeting following your visit there, make sure you have Febreeze in the car, as your clothes will smell horrible from being inside the restaurant. Overall I'd give it 2.5 stars. read more

Love this place! Been coming here for years! Great food and awesome service. I'm crazy for the breakfast. Breakfast subs, the fish and grits and more. I would highly recommend any and everyone to dine here. read more

I've been comming here for years. Chicken honey mustard is what I crave. Great ownership as you can tell he cares about his business and delivering fast service and great food. Could be a little cleaner though. read more

I absolutely love this place. Whats not to love. Great food, great staff, and the Philly cheesesteaks really are the best outside of Philly? The prices are great, and the atmosphere is just great. At first when you walk in it feels like a teenage pizzeria (a bunch of young workers). You would think its very unprofessional with the "fun" atmosphere there. It isnt. The staff always gets your order right and out quickly. Fantastic service and food. A+++ read more

Im going to give them a 2 because it doesnt matter to me how the wrap tastes if you claim to be a place that does specialty subs it should be just that. Don't tell me you cant take the knife and dice the tomatoes smaller.. read more

I would have to say, this place is the best sub sandwich place in town ! I've been here a couple of times & all I can say is wow. Service is great, my Philly cheesesteak was fantastic , my GF steak bomb sandwich was very tasty, and the fries are a must ... Also don't leave without trying there little chocalate chip cookies , I love them ! read more

It's really nice when you can walk in a place and they remember your name and what you like on your sandwich. I've been coming here since the day it opened and I dont ever plan on stopping. substantial is one of the best places in south florida to get an awesome sandwich. I recommend the chicken cordon bleu. read more

Love this place. Don't expect deli style sandwiches. The griddle is king. The fountain drink was a little off on flavor but it didn't matter. Sub made up for the deficiencies. Plus if you are REALLY interested in upping your cholesterol, they have fries too. read more

Gringo your the man! Been coming here on and off for years and had a buddy who worked there as well years ago and can tell you the owner runs this place like a well oiled machine. Fast service, staff polite and witty and subs plentiful and satisfying. Plus the owner is a car guy so how can you go wrong. Good place to eat and shoot the shit with the owner. read more

Sad. Place used to be good. Today, bread stale, cheesesteak dry/over cooked. Fries over cooked. Supposed to be $4.99 for cheesesteak Wednesday and $2.59 for any combo but somehow that equaled $10.98? Oh well. Back to my search for a decent sub shop in miami. read more

I've been to substantial subs several times and the subs were great. Tonight I purchased 3 subs and each sub was horrible. There was hardly any meat on the subs, very little tomatoes and an overload of onions. Neither one of us were satisfied. 2 pastrami subs and 1 steak -- very dry. read more

Would have given 5 starts but they all have a "f#ck you" attitude when it comes talking to customers but thier subs are delicious, Great teriyaki chicken and seasoned French fries better than firehouse and subways. read more

Recently visited and problems addressed. Try this on the way to Home Depot. You shouldn't shop on an empty stomach.

Best subs in the planet! I always order the steak sub and it's amazing. The portions are more than fulfilling. They have seasoned fries out of the fryer. The sub technicians are friendly and the signs on the walls are hilarious. read more

Where to start ? Dirtiest sub place I've been to in a while. The subs are not worth the price and the customer service absolutely blows. They are very rude. Easy to see how they feel about their customer service if you notice the picture they have up for their establishment; it is a sign on a trash can that says "comment box" which pretty much means they don't care what you think about them and that truly is the philosophy they have towards their clientele. For someone to be so confident about their product it better be damn good and these are not. They are sub-par, mediocre at best. The meat is almost always overcooked and to cover up the lack of cooking ability and protein know how on the cooks behalf they smother the proteins in so much sauce your bread is mush by the time you get your order. Ordering over the phone is always a hassle because sometimes they want to deliver and sometimes they don't - I guess it depends on if the person who is attending you has their panties in a wad that day. Their fries have a 5000% daily value of sodium in it - practically inedible since you have to brush off the seasoning just to get one to taste "OK" and you still have to chug down half a refreshment to undo the Sahara the fries have caused in your mouth. In addition, they have recently posted up a very informative and slightly insulting sign about a certain company they have apparently had ordering problems with. I understand having issues with certain customers but you don't announce it to everyone else as if its supposed to help the situation. Just like that client who posted she was a first timer and they announced it to the whole store. Are you kidding me? How about we as clients find out trash about you and come into your place and spread the word like you have? Maybe this place doesn't want its' clients to know they have a bug problem or that most of their workers have a criminal back ground or that they haven't past your most recent inspection but if an angry client would find that out they could get this place closed down. Not saying these things are true but word of mouth is reciprocal. I don't know about this business owner but I know good business is smart business and this owner is losing major money by letting his employees treat people like trash. To top it off - their cookies are the greasiest things I've ever had in my life. If I wanted a hard ass cookie dipped in oil I would pick it out of the trash behind a restaurant. I do not recommend this place and after several attempts to see if perhaps I could have a good experience I must say I am utterly disappointed. read more

I live around the area and this place is just awesome . Their like a little hidden sub spot but have been around since I was growing up . The prices aren't high at all besides the fact your getting fresh meat! Friendly workers as well I love the and suggest chicken or steak bomb . Looking for something light the chicken Cesar is awesome as well ! The burgers are very different here as well they can put it on a old fashion bun or a sub bread . The one thing I enjoy though is the mini cookies they go great with milk and a spoon !! read more

Their shirts say "If we don't meet your standards, then lower your standards". It was between fast food and this place...my standards were already low and this still disappointed. It was not clean. They advertise a cheesesteak sub for $4.99 and then ask if I wanted other toppings but neglect to tell me they cost more. When I questioned the cashier about neglecting to inform me of the additional charges he said with attitude as if he didn't really care "I didn't take our order man". I said I won't be back and he said "that's fine....you're just one person". I find it funny that there is also a sign on the wall that says "Hot beer. Lousy food. Bad service". They don't serve beer, but if they did I would believe that it would be hot since the other two are correct. read more