Everything was adequate. I ordered a stinger sub and onion rings, and the food wasn't bad... I ordered it hot , and to describe it as mild would be to give it too much credit. The amount of steak was startling in how little there was. I think the photos were extremely deceiving.... I expected that a half-sub would stuff me, and have lunch for tomorrow. For $20, it barely touched my hunger. The flavor was decent; it tasted like an adequate stinger should. For the price though, I really think I should have walked away with a stronger emotion than complete indifference. At least if it were horrible, I'd feel something for the food.... It was like watching the matrix. I was hungry, I ingested calories.... I wouldn't order from them again. read more

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Another takeout from Submaster's. Fish fry and an assorted sub. Good food, reasonably priced. read more

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Never a disappointment absolutely delicious everytime we go!! Great food, great employees, a wonderful atmosphere

Sunday take out. Order a large pizza. Pizza is just basic good pizza. Not a wow. We ordered extra sauce, and even that still wasn't enough for our liking. But it's good cook and flavor. Also ordered a small royal supreme, which was very good. We ordered delivery, and the onion rings traveled very well. They were sooo good! I'd probably stick with the subs and onions rings moving forward. read more

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Burgers were great in day 1 and Subs were good on day 2 we were in town. A little slow, but worth the wait.

Awesome place definitely recommend Going prices are reasonable service is great very clean and friendly read more

I love their chicken parm and so reasonable. They have daily specials too! Always consistent with their servings!

Good simple fare. Pizza wings subs. Never was disappointed with anything I've ever gotten. Really good stinger sub! Owner is a good dude! read more

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Service was fast and friendly. Plenty of seating and drink options are available. The food arrived quickly. It was hot and delicious for a last-minute lunch decision. Great dessert options are available too, for those with a sweet tooth. read more

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Haven't had anything bad yet, my kids favorite sub place. Offers delivery. Not much seating inside unless your stopping quick for lunch

I cannot comment on the ambiance of Submaster's as I have only ordered from DoorDash, but I can about the food and service. The service at SubMaster's via delivery is great. I've never had to wait more than half an hour. They have never forgotten anything in my order. The food at Submaster's is decent for the price. It's nothing spectacular and your typical pizza place fare but the lunch special (which you can order all day by the way) is a great deal - a half sub, fries, and a 20 oz beverage for $9.99 plus fees. Not to mention they often have free delivery deals through DoorDash. Not bad. read more

Ordered from here twice .. food has been gross both times . Rolls burnt , food had no flavor, steak was tough( bad quality meat) . For what they charge you would think it would be better . Im done ordering from there. read more

Took a .6 mile walk in what felt like a 5 mile trek in the tundra to get to this place. Upon our arrival we got a baked turkey club, antipasti, and a Philly cheesesteak. Service was fast, food was good, atmosphere was small but clean. read more

M'y favorite sub place. I usually get their Philly. today i got their Italian sausage sub, another great choice. Their chocolate sundae cheese cake is great for dessert. The service is always awesome. read more

my husband and I ordered pizza and fried mushrooms through Uber Eats; The driver was amazing, but the food was mediocre. There is nothing worse than ordering a pizza with cheap grated parm cheese and no mozzarella. read more

Submasters - Traditional Cheese and Pepperoni - Chicken Wings Near Me - North Tonawanda, New York

Love submasters. Finally took the time out to. #1, take pics before its eaten and #2 actually take the time to write the review. Food is always good and fresh. Today was bacon cheeseburger (I like it well done) and it was perfect. The brusceta bread was fabulous and full of flavors popping in your mouth. Lastly, a chef salad. Much bigger than anticipated. Everything, again, was super fresh and a really big portion. Very much recommend... read more

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It has taken 8 years and many mishaps but I am now a submasters fan. The prices are great, the guy who runs it is very community oriented and they have continuously improved their food and their service. read more

Ordered from here for the first time through DoorDash last night, and I was very impressed by the food especially considering the other reviews on here. I got the grilled chicken salad (huge portion, fresh and delicious), the bruschetta bread (another generous portion, very flavorful, and fresh toppings), and the new Mac and cheese (pretty good, nicely toasted in an individual baking pan which is a nice touch). Would definitely order from here again! read more

Im not sold. I ordered through Doordash...they have great BOGO and anytime lunch specials but this was my 2nd time ordering from there and I just cant decide. Ive had their chicken finger sub and pasata salad and now their sausage/pierogi special with garlic bread. On two different ends of the spectrum, yet I cant decide if I like it or not. read more

Submasters - Bruschetta Bread - Chicken Wings Near Me - North Tonawanda, New York

Hospitality is always at its finest at this small-town divey grub-down spot. I use to come into the NT Submasters about once a week over the summer. They make mouth-watering wraps, burritos, fingers, and the pizza is gooey, just how I like it. There is always counter help inside and wait time is never too long. Today I ordered mild fingers with fries and it only took less than five minutes for them to make my order. The gentleman also kindly offered me a sampling of delish spinach and garlic Bruschetta bread. If you like old-school submarine shoppes, you'll like Submaster's menu variety. The way to a customer's heart is good food, but first and foremost, friendly conversation and genuine hospitality. Next time I will order an actual sub--the only menu item I haven't had a chance to try yet. Whoops! Thank you Submasters! read more

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Sub Masters on Military! Order from this place at least once a week, lunch and or dinner! The Food is 99.9% of the time fresh and delivered is quick. Friendly service and great people. Would highly recommend.... read more

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Disaster. First order from here was great, so we thought we'd order again! This was a disaster. I ordered wings. There were no wings. I ordered extra cheese, there was only maybe half the regular amount of cheese. My sub had no condiments. It was also missing ham. Like none. I ordered from door dash because it's a little bit away from us, and it took over an hour and a half to get delivered, so that was already annoying, but then to not get all the food and get it incorrectly? And I thought I had found a great spot for gluten free subs.. read more

Submasters - This is a screen shot of what I ordered. It's not cheap, and I was willing to pay that much if I had gotten the correct order... - Chicken Wings Near Me - North Tonawanda, New York

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I ordered through Door Dash and got no utensils to eat the food. I'm guessing if the service is that shitty the food must suck. read more

Ok at best. Not bad, not worth returning. Got home and the Turkey club was missing the bacon and the toast roll had the consistency of three day old bread. Not toasted as much a dehydrated. Service was slow for a simple sun while there was lots of standing and socializing. Not sorry I went but too smart to return read more

I stumbled upon Submasters while driving around aimlessly and looking for a place to eat on Sunday. After randomly seeing this place we figured "why not?" and decided to give it a go. Walking into this place is nothing special, it looks like a typical pizza/sub shop and has its fare share of Italian decorations along with a large menu posted on the board. After looking over the menu I settled on a lunch special which consisted of a 6" chicken finger sub, a pop, and some French fries. The French fries were pretty basic but good at the same time. The chicken finger sub was juicy, saucy, and cooked just right, I actually wish I got a foot long! Overall, this place offers good food at a good price and if I find myself back in North Tonawanda again looking for a quick bite, I'll be coming here! read more

Submasters - French fries and a chicken finger sub! - Chicken Wings Near Me - North Tonawanda, New York

Really good, low cost eats. Food was out quick and we were able to socially distance. Plus, we heard beef going on in the back and my friends and I live for the drama so it's like dinner and a show! Lol definitely recommend this spot. read more

If I could rate this place zero stars, I would. My husband and I ordered from submasters after noticing a coupon in the paper. Placed our order for pizza and wings, and I mentioned when I placed the order that I had a coupon for the $21.99 special. The girl on the phone acknowledged the coupon and said they'd be over soon. When the delivery guy came about 45 minutes later, our total was higher than I expected - by nearly $10. I said I had a coupon and it was supposed to be 21.99, plus tax and delivery. The delivery guy apologized and said the coupon was expired. It clearly was not, I had just gotten it the day before. Th delivery guy was nice about it and called over the shop. The girl on the other line said the coupon was a misprint and they couldn't accept it. Frustrating. We went with this place because we had the coupon, and then she wouldn't accept it. The delivery guy made sure to take it with him, too. Besides the coupon false advertising, the pizza was a greasy mess and the wings were just ok. With such an abundance of good pizza places, we will definitely be going elsewhere. read more

Submasters - Super greasy pizza - Chicken Wings Near Me - North Tonawanda, New York

I went to pick up a Door Dash order from this place. First time ever there, and it was so unorganized. They gave me the wrong Door Dash order. Just overall not organized or friendly environment. Would not recommend. read more

I have never had a bad meal from Submasters! They do not disappoint!! It seems like a few of the lower ratings are all Uber Eats deliveries. I always go and pick mine up--and it has always been fresh, hot and perfectly done! I have been going to Submasters for several years now! Did you know that during Covid, the owner put out on a community FB page that if anyone needed elderly or shut ins needed any food such as eggs, bread, etc...that he would be happy to get some for them. Submasters not only had great food, but they are an important part of out community and we should support them! read more

I love this place. They have the best pizza and the wait isn't long. I've gone there in the past with my dad for dinner and he really enjoyed it. They even have door dash deliver which is great. I love their subs the most. They have decent prices and great service, I highly recommended them. read more

The worst place that I have ever ate at, for I got sick from eating there and the owner tried telling me that it was not his food, but this was the only place that I ate from that day, never again will I make the mistake in going there and you shouldn't either read more

First time here. Decided to try their most popular item, Philly cheesesteak. It wasn't bad but wasn't anything special. Not a huge fan of the roles they use. French fries were really good though. My cousin got the cheeseburger. The meat was surprisingly very good. But she exclaims that the deep fried cheesy potato bites were very disappointing for "lack of cheese." Cheese is important when the word cheesy is in the name. Service was not great similar to the attitude the employee gave us. Decent size dinning room. Clean environment. Basically just another sub/pizza joint in my opinion. Wouldn't go out of my way to eat here again. read more

If you're in the area and want food relatively fast, Submasters is a good spot to hit up. They have a huge menu on the wall that has subs-obviously, pizza and other fried options too. I just wanted a chicken finger sub so that's what I got. They have a deal where you get a 6in sub and fries for a set price so I did that. We sat and ate there. The place has family photos on the wall and a tv. It's not very big but does the trick. The food was good and I was satisfied. read more

Submasters - Chicken Wings Near Me - North Tonawanda, New York

We used to buy their NY Style pizza all the time. A couple of months ago it was lousy. The taste was different and it didn't have as much cheese and sauce. Today, the wife said lets try them again. Today's pizza was burnt to a crisp. The bottom was black and charred so bad you could smell it. We ate one piece and threw it in the trash. Other than that it "looked" OK. When you pick up you don't usually inspect it before you leave the store. Don't think there will be a 3rd time. read more

North Tonawanda has lost several smaller Pizza & Sub places in the last few years, so I was very excited to learn that Submasters had opened near us. My husband picked up a takeout menu a few days ago and we mulled it over carefully, having ordered pizza two weeks before from a larger chain and being very disappointed. We finally decided to try it out and ordered our "usual" - A large cheese and pepperoni and a large chicken finger (since I'm a fiend for bleu cheese) along with some fingers and fries for the younger kids. The place was packed, but even so the time for pickup was comparable to that of the larger chain we had ordered from with better prices. Even on first inspection we were impressed by the quality of the pies. They looked far better and fresher than the chain pizzas had. The crust was the perfect mix of soft and chewy at the end, and while I am not usually a fan of the thinner crust the toppings made up for that. I was highly impressed to see actual bleu cheese both on my chicken pizza and in the sauce containers for the chicken fingers. Several places we had gone to prior to this offered a very thin dressing type of bleu cheese with no chunks. This was the real deal. While we have yet to try their subs, dinners or salads the variety makes this a place we will certainly revisit often as there is something on the menu for everyone in our household. And with Dine-in, Take Out, Delivery and Catering they are very accommodating Highly Recommended!. read more

With experience in Restaurants and Pizzerias for 15+ years.......DONT EAT HERE. They use $1 shoe boxes for flour and sugar storage...NOT Lexan (high quality plastic containers) Restaurant quality containers. As an outside delivery person, the BIG GUY told everyone as a default," you have a few minutes...." and everyone accepted it. During the visit there were 8 of us in the waiting area, and another delivery person was told only 1 of 4 subs were made and it would be a few minutes. Customer Service sucks. Staff is trying but being yelled at like children. No one is cross trained. Orders are placed on wire rack system and BIG GUY checks them every now and then............My order was always there, Now cold 13 minutes later. Get your shit together!!!! read more

I'm only leaving two stars because I don't have the heart to leave one. Other than the guy I placed my order with, a bad experience all around. First, I was told 25 min for delivery. Well, I ordered at 6:17 and food arrived 7:25. Cold. I called at 7:10 to ask about it and the girl who answered was snarky and hung up without acknowledging any kind of end to the conversation. The burger was tasty even if it was cold so I'm definitely mourning how delicious it would have been if the food had been delivered on time. Worst onion rings I've ever had. Insanely over cooked and ridiculously greasy. I will order from Submasters again. I'm a believer in second chances. read more

My go to food (sadly) is steak and cheese subs. People's final meal could be caviar or lobster...mine's a good steak and cheese sub, so when I saw how many they had I figured they have to be masters of it. Boy, was I wrong. Literally drove 2 minutes down the road, my wife and I sit down and unfold the tinfoil to find lots of water and a little grease sopping around on soggy rolls. Oh well, that happens sometime when using too much water cooking the steak. I ordered extra cheese but that was a waste, the cheese was pretty much obliterated, overly melted (must cook it on the grill with the steak). The steak is another story, doesn't look like it's riddled with fat but it's like those little fat pebbles you bite into, in a fast food burger. Disgusting. So sad. Masters of poor quality meat and watery cooking. read more

My goal for this is not to bash the company but hope they learn and will happily adjust the review if they get better. We requested one item and got charged and received something different ( my fault I should have questioned the receipt but I did not thing they would charge me $8.50 for a pepperoni sub) they first forgot my fries and that's when the blame game started. When I called she offered to make me another and then charge me and let me guess go get it too no I did not order that. I am partly at fault for not reading better but how they handled the situation was not acceptable by hanging up one me. The sub cheese soggie bread and pepperoni not worth time 15 honest to goodness minutes and another 5 min for undercooked fries read more

My boyfriend and I stopped by this place yesterday and had heard good things from my friend . We ordered assorted sub and I ordered a chicken finger sub plus a small fry. We ordered it Togo and it came out within 10-15 minutes! We got home to eat our food and it looked absolutely delicious. My boyfriend thought his sub was 10/10 and mine as well ! I feel full and satisfied! I would come here again in a heart beat ! Wish I would of tried their desserts because the deep-fried Oreos looked amazing! They have so much to offer on the menu ! read more