Way over priced considering the portion size is about 50% of the cup and melted in a 2 minute drive

My family is new to Naples and we decided to look around and see what there is. We were craving some ice cream so we looked for some places. My daughter found sub zero!! We looked at the photos and decided we were going to go there. IT WAS SO MUCH FUN!!!!! Firstly,the ice cream is delicious! They really mix in all those flavors and make the ice cream pretty scrumptious. Secondly they perform right in front of you so you can see how this ice cream is made!! Last but not least, they use nitrogen! You might think "We'll what's so good about that?" Its very cool because when they perform right in front of you they start mixing what you decided and then BAM!! This white smoke comes from this pipe and into the mixing bowl it freezes the ice cream and makes it really good ice cream. Overall sub zero nitrogen is an amazing place and I would totally recommend this place for families and if you just want a treat. read more

OK, so I've never been to a SubZero ice cream parlor. I decided to go in for an after dinner dessert. I ordered my flavor and my ad ins. The young man who is making my dessert had his fingers in the mixing bowl the whole time while mixing the ice cream and then I saw him chewing on his finger warts after he packed my ice cream which begs me to ask the question, was he chewing on his warts before he made my ice cream?! I'm so grossed out right now I don't think I'm going to eat this ice cream he made which cost me $7.50 last time I go there. read more

Great show. Expansive list of options. Terrific flavor. Very enjoyable overall experience.

four friends and I were refused service 15 minutes before closing time. not only were they extremely rude and unprofessional but also lazy. there were still customers in the store when we were refused service and the employees were just standing around doing nothing. we asked if we could be the last customers and they refused. i shouldn't have to ask if I can spend money in a business. read more

First time getting dessert here, it was a bit on the pricey side for ice cream. I would say it was good but I've had better ice cream in Naples. read more

Delicious ice cream and super nice staff! I'm a vegan and had no issue enjoying a sweet treat. The staff were also extremely educated on vegan items and even helped me choose a vegan cone. My brother who is not vegan also loved what he ordered. We are for sure coming back here! read more

My favorite dessert place. I can find sugar free, creamy ice cream. They make each order individually so you can customize what you want. Usually busy during season so don't be in a hurry when you come. Line forms out the door as it takes more time to make the ic cream than scoop it at a traditional parlor. Always a treat for our out of town guests. We come after dinner and sit outside. There are small tables and chairs inside and out. read more

Was really excited to try this place out and have heard many good things about it. Love that there are so many selections and combos you can make. Lots of options for vegans which was cool and hard to find in an ice cream place. Unfortunately I just didnt find the ice cream to be that good, and it was pretty expensive for what you got. I got a small and it was $7 which is pretty ridiculous. read more

This place is AMAZING! I love all of the different options and combinations for ice cream, and it's even more fun to watch them make it with the liquid nitrogen! I had their peanut butter concoction and was not disappointed. The ice cream has a different texture and creamier taste to it that makes it unique but delicious. It also didn't feel as heavy as regular ice cream. I cannot wait to go back the next time I am in Naples! read more

Different but very good, my son requested we try this new place and the plaza is a good time with pop toy and a pizza place we make a day out of it and this is prolly their favorite ice cream place we go sometimes after dinner for desert when we are eating near read more

SO GOOD :) Love that they have almond milk as an option. Not always easy to find lactose free ice cream. read more

A really cool and unique ice cream shop! The ice cream is made from liquid nitrogen and they make it right in front of you which is definitely a cool aspect especially for kids (although adults will enjoy it too!). The ice cream is a liquid first so you can customize it how you like and have it taste like a whole new flavor of ice cream instead of it tasting like a mix of two different ice creams. They do offer diet friendly options such as low fat or almond milk cream, but be aware that it won't taste as good as the real thing. We tried the almond milk and it didn't mix as well as the others and was a lot less creamy. I would give this four stars because the ice cream was very tasty, however at the end of the day it's still just an ice cream shop especially after the novelty of the nitrogen wears off. I recommend coming here but it could definitely be a one time thing. read more

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amazing! Staff was friendly and the place was very clean ! Ice cream tasted perfect! Will be coming back! read more

Sub Zero Nitrogen Ice Cream - Chocolate conduction - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

You choose all of the ingredients and your ice cream is created using liquid nitrogen right in front of you. Super cool! Fresh, creamy and fun! Vegan and lactose friendly. read more

Sub Zero Nitrogen Ice Cream - Storefront - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

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Might be good if they actually stayed open until 10 (as advertised)-- their employees closed at 9:45 and shook their head as we tried to open the door. Lazy. read more

Had the chocolate ice cream with marshmallow topping. The ice cream was insanely hard, not smooth at all. The chocolate flavor tasted flat and very Hershey syrup-like. I understand they add the flavors to a basic sweet cream but Coldstone does the same and they achieve a rich flavor. Still was a kind of cool experience. The marshmallows were crunchy which was pretty sweet. Overall not terrible but just worth it for the visuals. read more

Wow great place to get fresh made ice cream while you wait . Fast and easy. I had them make me a Amaretto and coconut ice cream awesome . If you come for a visit or lucky to live here it is a must go to. read more

From liquid to ice cream right in front of your eyes! Pretty cool concept. Couple ways of picking your treat. Making your own: pick base whether it's reg ice cream base or lactose free etc, next pick your flavor which they have lots! Then pick mix ins. Or they have a list of the most popular concoctions. Fresh yummy waffle cones that you smell from the moment you walk in. They just opened 3 days ago. Grand opening probably in a month or so. Will def go back! I'm assuming they will come up with a system otherwise I can see a line build up while waiting for ice cream to be made. There wasn't a line but just took awhile, but also understand that it just opened too! Great friendly family/staff! read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

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Amazing Ice cream! It's a One of kind experience! Custom make your own concoction using different bases and hundreds of different combinations or choose from their menu.... I got the premium base with coffee and cookie dough made right before my eyes in a warm waffle bowl that smelled delicious! There are no hidden ingredients... Only what you ask for- frozen fresh right in front of you! There was a little bit of a wait but it was totally worth it! The staff were friendly, knowledgeable and helpful! I will definitely go again and recommend it to my friends and family! read more

Sub Zero Nitrogen Ice Cream - My ice cream being made with nitrogen! - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Very expensive Ice cream with not friendliest of staff. Very skimpy on the ingredients any additional topping is .75 for a half of a tablespoon or something that equates to three marshmallows (tiny ones)... the concept is great but the staff and prices aren't! Would not go out of my way to eat here again. So lazy that they served my waffle cone separate from my ice cream and stuck in underneath as pictured. Just Ridiculous! read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

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Came back here today and the ice cream has definitely improved today. I went with the custard and I was very pleased with the consistency and rich taste. The employees are still not very welcoming but to be fair, it is 10:00 pm. Prices are still crazy, but hey, gotta treat yourself every once in a while. read more

This place is so cool! You create your own ice cream flavors with toppings mixed in. They have coconut milk base for is vegans! And yogurt or no sugar or custard or lactose free. It's wild all the millions of flavor combos you can make. You have to try at least once! read more

We recently vacationed in Naples for five days and were at this place twice. It was very unique in the amount of choices it had. I got the same thing both times because I am not adventurous with ice cream flavors. Mine was strawberry ice cream with marshmallow sauce and there was supposed to be whipped cream but they were out both days. That would be the only grip with this place. The ice cream was delicious. They were slammed both nights but worked really fast. I would definitely come back here and recommend it. It's a unique place. read more

Amazing place for icecream! Line is a bit slow but worth the wait. Great experience for kids and interesting way to make icecream. I recommend it read more

Sub Zero Nitrogen Ice Cream - Great place for icecream! - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

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I almost can't eat regular ice cream any more because of this place! We discovered it first in Parkland and I knew I had to see if we had one in Naples. To my delight we do! My daughter always orders the regular cream base chocolate and loves it. I tried the low-fat version in watermelon and it's pretty good. But when I tried the Italian ice in cotton candy flavor that was all it took to form an addiction! I always get a scoop of gummy bears with it. I like the gummy bears put in before the nitrogen so they're frozen. I seriously can't get enough of this place! read more

Live here and had no idea this place existed! My friend recently traveled and went somewhere similar so when we saw this we were really excited! Had day off together so we went! First impression, really nice store, but service was not great. We had never been so we weren't sure what we wanted and girl seemed really annoyed.Honestly she seemed like she just hated life! All orders were right except for mine.. I ordered the cherry #7 and she gave me the mocha #9( idk how you confuse 7 and 9) but the mocha had nuts which I cannot eat.. and honestly I didn't want to say anything because she looked so miserable but also just spent $26 on ice cream that I didn't even enjoy.. while sitting with my friends(enjoying their ice cream) she was helping other people with same pained expression and a lot of yawning(seriously was about to go get her some coffee) Hoping she was just having a bad day because we have friends coming to town and want to bring them here but not if we have to deal with that again read more

We've been here a few times, always something fun for people to experience when they come visit us in Naples. The employees are always friendly and the ice cream has good flavor. I would say that it'd be nice to have a few more "mix ins" with them, but all in all it's pretty good stuff! read more

My favorite place ever. The owner is so kind, and they are always busy! It's the only place I can get non-dairy ice cream that doesn't taste horrible. Thank you thank you! read more

This is my first visit and I am very impressed! I have been on a sugar free diet for months and sub-zero offers every flavor sugar free! Whoop! They have over 40 flavors and 30 toppings and you can mix it how ever you want. The cool thing is, they make the ice cream right in front of you using nitrogen. My husband and daughter ordered the original (with sugar) and they could not tell my ice cream was sweetened with Splenda. Nice kids working the counter too. We will be back! read more

Sub Zero is a great place to take the kids for dessert; it is a little pricey, but you can customize the base, choose from a variety flavors, add-ins and toppings, then watch them make your creation, using liquid nitrogen to freeze it, right in front of you. The ice cream is very good, but the refreshing and delicious Italian ice is what brings me back again. read more

My friends and I love nitrogen ice cream. We always enjoy the different flavors and the many different combinations you can make. I feel that people should know that they do not give any breaks to their workers. MEANING, up to 8 hour shifts with no breaks, like what is this a sweat shop? Why would I want my ice cream to be served with someone who is extremely tired and cannot keep focused? It is illegal for an establishment to not give breaks to their workers. So to people who read this, please people talk to the management and stop this from happening. Thank you read more

Friends and I went there last night wanting to try something new. When we walked in the door our eardrums practically burst due to the extremely loud music coming from a speaker placed by the door. It was so loud I actually had to shout to my friends to be heard. When I finally reached the counter I had to shout to place my order. Customers trying to talk to one another had to shout as well. Between the blasting music and the shouting customers the noise level was unbearable. When I asked (shouted to) the young man at the register why the music was so loud, he responded "the customers are so loud we couldn't hear the music, so we turned it up." The experience of seeing ice cream made with Nito was interesting, but not so much so that I would subject myself to that sort of noise abuse again. Turn it down guys, you're here to serve your customers, not your teenage staff. read more

Awesome!!!! Go for that cinnamon roll reaction!! Thank you Kelly for making it such a great experience for us all!

Meh I don't taste the hype. Too sweet, hard as a rock, too expensive. I'd rather give my money to a classic Naples spot that's been around forever.. read more

My husband and I went into sub zero for the first time. We heard great things about it! I loved the concept and the design of the shop. I was able to pick what I wanted in my ice cream and even able to watch the really cool process. I wasn't very impressed with the ice cream itself . It seems really crystallized, almost like freezer burnt ice cream:(. I think maybe it wasn't mixed completely. Either way, it's a great place to bring the kids! read more

The ice cream here is great but the employees are rude and look mad. I guess they don't like the job. Will not be back!

Well..they will make you ice cream out of almond milk!! My dream ice cream shop has now opened. .

I think this place is great. I like that they have a no sugar added option and I personally like the airy quality of the ice cream. Fun for kids. Locally owned and operated so they my vote! read more

I think the idea is interesting and innovative, however the place is far more tailored for children. That's not the problem however, the problem is that the place is usually always packed & is truly not worth the wait for the quality of their product. truly a CHEAP RIPOFF of coldstone! The owner is so monotone and always seems to be in such a rush to get you out of the store, doesn't even greet customers politely upon entry and/or say thank you for patronage. basically just poor management. if 0.5/5 was possible I truly feel that is the deserved rating... read more