Amazing, rich ice cream in so many different flavors, some you won't find anywhere else. Friendly staff.

I'm so sad! This place used to be so good. I would get strawberries and cream ice cream and they would mix it with REAL strawberries. Just went in and they told me they couldn't do it. I said I'll buy a strawberries and cream drink (which is real strawberries) and you can just add me a scoop of ice cream. Nope wouldn't do it. Like what??? Some kid just rolled his eyes at me when I said really, but I'll pay for it?!? I am leaving dumbfounded because you lost a 15 year customer but you also turned down money. Pretty sure the ice cream we ordered is not home made like it used to be too. Sad to see a place get sold and not keep the same quality of food and service! read more

Wow! Delicious ice cream. Each of my family got a different flavor and everyone loved each one. I've never had anything like their chocolate coconut flavor. Loved it! read more

This place is really good. They have a variety of Mexican ice-creams and ive heard the ice-cream is made in the store. Get ready to enjoy because you will get big scoops even on small cup. They have small cup sizes until large. They have different flavors of ice-cream oreo, cookies and cream, coconut ,chocolate strawberries and cheese and others. The ice-cream flavors change most of the time but they are so good . The staff is also attentive thats they main thing , why go somewhere if the staff is rude. You get both of both worlds friendly people and great ice-cream I recommended. Not very expensive either. read more

Great concept and amazing ice cream. Lots of flavors to choose from. Very unique ones. Several sugar free and as well as low sugar choices. read more

Michoacana Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

After breakfast we wanted to just check out this place to come back another time. BUT we failed. Lol. We ended up getting a coconut beverage that was delicious. The service was fantastic. The gentleman that was working was so nice. He offered us samples. And we were sold. They had an ice cream called angels breath which is like nothing I've ever tried before. So yummy. If you're looking for a delicious dessert this place is a must. Of and they have a pretty cool photo op wall read more

Michoacana Ice Cream - The inside - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

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Not great but local. Selection and service could be much improved. Staff is not friendly.

Decided on two scoops since it was one $1.75 more. Did not know they gave you HUGE SCOOPS. Actually could not eat it all. Really good ice cream with nice selection read more

The ice cream was very soft for hard ice cream . Very small cones, I will not go back.

Fantastic homemade ice cream with a few unique Hispanic flavors of ice cream and sweet treats as well! Very reasonably priced and the service was friendly! read more

Michoacana Ice Cream - Mint Chocolate Chip scoop and Cookies and Cream milkshake - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Great flavor, great place very friendly staff. The ice cream hit its mark. It was so generous of the lady to give a sample and we took like four of them. They were all on the mark. I will recommend it to everybody or run. Their people do not walk run. read more

This location is in a strip mall. It looks very appealing from the outside. Once inside it is nicely decorated, feels like an ice cream shop. The reason for the lower rating compared to others is because both my wife and I felt the flavor additives tasted fake! We come from an area in PA that has some very good real homemade ice cream with real all natural additives to enhance the flavor or create different flavors. My wife had Chocolate Coconut and Butter Pecan. The chocolate didn't taste like chocolate and didn't melt in your mouth or dissolve. The Butter Pecan didn't have any Pecans and didn't have the buttery taste you would expect. I had the Coconut and the Pina Colada. The Coconut was the best of the 4 flavors and had coconut in it. The Pina Colada tasted really fake. The ice cream seemed to lack milk fat and wasn't as creamy as one would expect from homemade. If it wasn't this expensive, we probably would have thrown them away ($14.98 for 2 double scoop cups). I think next time we will just go to Culver's! read more

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Walked in, place is completely disorganized. The register should be in the back but it's in the front and causes a buildup at the entrance. Waited for 15 mins, only 3 people in front of us and still hadn't served really anyone. We walked out and didn't get ice cream. We won't be back. read more

Service is good, and everything was alright but when I ordered the lime popsicle, and took one bit as it tasted very sour, and didn't like it very much because these used to taste so great until now read more

I use to think this place was fantastic, good product, price was expensive, but portions were large! This year prices are up and portions are very small for the price! Quality is still good, but you can buy commercial made Tillamock for 7.99 for 3 quarts and get more ice cream for dollars spent. No corn syrup or artificial ingredients. read more

Michoacana Ice Cream offers a delightful take on the classic banana split. The bananas are perfectly ripe, complementing the creamy and flavorful scoops of ice cream ( I choose pistacho, cookies and cream and coconut). Topped with rich chocolate syrup and marshmallow, fresh whipped cream, and a generous sprinkle of nuts, strawberry and cherries topping too and each bite is a harmonious blend of textures and tastes. The presentation is visually appealing, and the portion size is satisfying without being overwhelming. For anyone craving a nostalgic and indulgent treat, Michoacana's banana split is a must-try. Also, service made me feel very welcome. Def will try it again soon! read more

Michoacana Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Good quality ice cream but unfortunately is located in same part of Naples as Fernweh which is my favorite ice cream since discovering and is rather pricy. read more

I've loved this place since I was literally like 2 years old (michoacana by garibaldi) and have never received service this bad, the food/snacks/drinks and icecream from here are phenomenal but one of the women working there today was completely rude and disrespectful for no reason she was ignoring me and giving me weird looks after I declined to get extra toppings on my slushy then didn't want to sell it to me plain. I ordered a cup of esquites after (a second and separate order) with no spicy powder and she put the spicy powder in the middle then ignored me blatantly when I said thank you three times. Unbelievable I'll never go to this Michoacana again, the women at the one near little ceasars are so sweet. Anyways if you don't like your job señora quit but as a paying customer I did nothing wrong for you to act that way, I hope you can have a better attitude with other customers.. read more

5+++++++ stars for the Oreo ice cream I had last night! I wish I would've took a pic. It looks like straight chocolate ice cream but tastes like Oreos... literally the best ice cream I have ever had. THE BEST. If your fav is cookies and cream you will die. Go here!!!!!! read more

Great ice cream. We tried: Choc w Brownie Cookies N Cream Bubble Gum Cotton Candy Diablitos - Raspados The lady behind the counter was also friendly and patient. read more

Michoacana Ice Cream - Diablitos - Raspados - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

The BEST coconut ice cream I have ever had! Try it. Fresh, homemade, polite service, convenient.

Very tasty ice cream and was surprised to see they had esquites!! Those are my favorite Mexican snack and they did not disappoint it was delicious! read more

Best ice cream store around! It was clean and amazing! Lots of variety to choose from.

This was the best ice cream ever. The rum, coconut and pineapple banana split was our favorite.

Great place! Wide variety of ice creams and frozen desserts. Newly renovated as well.

What an amazing selection of flavors and ways to enjoy some of the best tasting combinations they offer. The service is always great and friendly. I highly recommend it for quality and service. read more

Simply the best ice cream you can get. I know this sounds like a fake review, but it isn't. My wife and I spend 6 months every year in Naples and the very first place we go when we come down for the season is Michoacána Ice Cream. YUM!!! read more

Michoacana Ice Cream - Some of the flavors available. There are three cases full. - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Me encanta el nuevo diseño de la tienda, está súper nice! Lamentablemente no puedo decir lo mismo sobre la cálida de los productos deja mucho que desear. por ejemplo el helado de oreo parece de chocolate, los chocobananos están bañados con una capa de chocolate muy finita, algunos sabores de los helados no son tan ricos como antes las paletas se sienten con un sabor súper refrigerado, no se que les paso??? Ahora bien el servicio al cliente es phenomenal desde que adquirieron nuevos empleados es muy agradable visitarles en especial hay un niña no se su nombre pero usa lentes es muy amable y atenta me ah atendido varías veces y es muy linda, el gerente es muy amable y cordial con los clientes lo eh visto como Interactúa con las personas y hay dos chicas más y son muy amables también.. la razón de mis 3 estrellas es por la calidad de los productos pero el servicio es un 4.5 estrellas... Porfavor tomen nota en sus productos y no descuiden la cálida.. seguiré siendo su clienta siempre y cuando vuelva la calidad y sabores de antes!! read more

A hidden gem in Naples, Florida. The staff was incredibly kind and service was top notch. Food was amazing. A must stop! read more

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We stopped by this place because of the reviews but honestly a majority of the reviews must be solicited. The placed smelled badly of dirty mop water when we entered. The service was beyond poor. It was as though the lady went out of her way to be ugly and rude. The outside tables were so dirty and hadn't been cleaned, it looked like in days. The lady was not wearing a mask and the man behind the counter had a mask only covering his mouth. This is a HARD PASS!!! Too many decent places with nice customer service servers and just cleaner in general. read more

Michoacana Ice Cream - Ice cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

This ice cream shop exceeded all my expectations. From the moment I stepped in, the cheerful atmosphere and whimsical decor put a smile on my face. Their ice cream selection was a delightful surprise, with an array of unique flavors that catered to every palate. I couldn't resist trying the salted caramel and pistachio combo, and it was an explosion of flavor in every bite. The quality of the ice cream was superb, and the friendly staff made the experience even better. It's a definite must-visit for any ice cream aficionado. Charge salted caramel for chocolate coconut read more

This ice cream shop has what you want to satisfy your sweet tooth and even savory snacks you'd never think to find in an ice cream shop!! Everything is made in house! I could have stayed there all day and ate everything on the menu. The menu is has so many items. Over 20 flavors of ice cream. They have popsicles too and Mexican Aguas- fruit juices. We tried the Strawberry juice, delish! The horchata was good as well. We also ordered the Chicarrones Preparados which is a HUGE pork skin puff fully loaded with: cheese, sliced cabbage, pickled pork, avocados and a few other toppings. We shared this among three people and it was a yummy snack. Although looks intimidating by size and amount of toppings, it wasn't that heavy. Another item we tried was the Elote corn, which was corn with butter, mayo, cheese, chili powder. We went in for ice cream but ended up ordering the other unexpected items on the menu. The service was nice and they let you sample the aguas, the ice cream. They even have fresh fruit cups including fresh strawberries and cream. The space was clean and had ample seating. They have a bathroom! read more

Michoacana Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Best ice cream in Naples! I love their coconut & coconut with chocolate! I honestly haven't had a flavor that I haven't liked yet. Whenever I am in town I always stop here! read more

I came a bit late (around 9pm on a Saturday) they were out of all my favorite flavors. They had one full Oreo flavor but it was frozen solid and so they couldn't sell it? I was really bummed so hence the three stars. Also the portions for one scoop are very generous but they are so big you can't mix up and get a few flavors only one without like dying from sugar overdose read more

Michoacana Ice Cream - M&Medium Ice Cream - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Four words you need to know - coconut chocolate ice cream!! It's the best. Big chunks of chocolate and toasted coconut in a vanilla ice cream base. It's heavenly! Additionally they make ice cream bars and chocolate covered bananas. The bananas are not just those tiny ones from the grocery freezer either! Check this place out. read more

Very fresh and excellent tasting ice cream. My girlfriend had lime and coconut, which tasted exactly as it says, and super fresh. Very very smooth. I had mustachio fruit bar and it was also excellent very creamy. Everything is excellently put together. read more

Super delicious ice cream. Chocolate coconut was amazing & my girl said it's the best pistachio ice cream she has ever had!!!

Had the brownie ice cream. Very smooth! They feature a challenge everything AND the kitchen sink! Or IN the kitchen sink! Lol! Try something different like a frozen banana! Definitely will be back. read more

Ice cream options were amazing and delicious! And so many other options for desserts too. The service was amazing as well. The place was beautifully decorated as well. read more

Unbelievable ice cream. The best in Florida by far. Definitely a place to stop and see. It will totally impress you