I arrived just before 1pm, so they were still in the middle of the lunch crowd. The parking lot was almost completely full. The door entrance is very welcoming with flowers and outside shaded seating. Orders are taken at one end of the counter (near entry door) and picked up at the other end of counter. Bathrooms are kept locked, and are entered from the outside (but it was clean). They have a drive-through which keeps them very busy. It took about 12 minutes for my single sandwich order to be ready but the staff was friendly and apologetic for the delay while they were hustling to fill orders, so I can't complain. It was obvious they were busy and working hard. My sub was made to order and tasted good. read more

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Found this place on our way to Charlotte from the beach and stopped when everything downtown was crowded. Glad we did! It took us a while to our sandwiches (4 cheese melt and steak melt) but the staff were very patient and answered all our questions. We decided to eat outside and our food was delivered with a smile. Bread was thick and nicely browned, like Texas toast. 4 cheeses included pepper Jack which was a surprise, and may have been mentioned. That cheese was also in the steak, and that was fine. Steak was strictly ok, not a lot of meat taste but nice consistency. Added mushrooms were plentiful and tasty. Both sandwiches were large enough to fill hungry travelers. Overall I'm glad we stopped and tried Sun-sational. If we once again find ourselves in Whiteville I would stop and try something else, because all the sandwiches looked creative and a good value. Recommended! read more

Sub-Sational - Steak melt. Weird angle, sorry- I had already trashed the first half! - Sandwiches Near Me - Whiteville, North Carolina

To Whom It May Concern,.. no stars. but I had to add one (sadly) On September 24, 2025, my 90-year-old Native American mother and I visited your establishment, as we've done weekly for some time. We typically use the drive-thru, park, and enjoy our meal together in the truck. It's a small tradition that means a lot to us. On this particular visit, we ordered our usual items and requested they be toasted and heated. After paying, the young cashier instructed us to circle back through the drive-thru. We complied, even though there were now 3-4 cars ahead of us. Oddly, the car directly in front of us was not asked to circle around, which raised questions about consistency in service. After waiting over 25 minutes, we returned to the window and asked again if the sandwiches had been properly heated and toasted. The cashier assured us they had just come out of the oven. We parked and began to eat. My mother immediately noted her sandwich was cold. I checked mine--same issue. Neither sandwich had been heated as requested. I walked inside to explain the situation and requested a refund. The older woman behind the counter, who appeared to be the manager, refused, stating, "We don't give money back." She then unwrapped the sandwiches, touched them, and offered to reheat them. I found this deeply concerning--placing outside food back into a kitchen oven is a serious sanitary violation. She also remarked, "Restaurants don't give money back," which I found dismissive and inaccurate. I've traveled the world and dined in countless establishments--many of which prioritize customer satisfaction and would have handled this differently. Still, I remained calm and returned to the truck to assist my mother inside. Once inside, the manager's demeanor shifted noticeably. Despite our polite insistence that the sandwiches were cold, she continued to claim they had been properly heated. My mother, a proud Native American woman, softly reiterated that they were not. We again requested a refund and prepared to leave. At that moment, a gracious Black woman seated nearby approached and offered to pay for new sandwiches. Only then did the manager agree to issue a refund. I thanked the woman sincerely--her kindness and courage to speak up made a difference. There are four key takeaways from this experience: Sanitation matters -- Reheating returned food in a kitchen oven is unacceptable. Respect your regulars -- You never know who your loyal customers are or what they mean to your business. We will not return -- This experience was disappointing and disheartening. My mother summed it up best: "Son, remember to use a long-handled spoon with some folks." Gratitude to the woman who stood up -- Her empathy and action were powerful. She is a Queen. This was not just about cold sandwiches. It was about dignity, respect, and how people are treated. I hope this letter encourages reflection and change. Sincerely never going back. read more

I went to the drive in windaow to order my food. While waiting a girl was taking chicken salad out a bowl some fell on the counter she scoup it right ip wiyh her fingers and put it with the rest. Nasty. Also I do not like the screen covering the good prep, I don't know what they are doing back their. If they eash their hands, picked their nose. Who could tell? What do they have to hide? Not eating there anymore. read more

Awesome fresh sandwiches and excellent service! It's the BEST sub shop around. Give you plenty of food for your money . No skimping here! read more

Sub-Sational - Excellent service with fresh food and they give you plenty for your money - Sandwiches Near Me - Whiteville, North Carolina

AMAZING! We stopped here to eat on our way back from Oak Island, it was to die for. Fresh, Fast, and Tasty! The lady referred to as Jackie, who I am assuming is the owner was absolutely so sweet and helpful. I would definitely recommend stopping here. Pretty busy too I might add, they also offer a drive thru if you don't want to get out of the car! Super convenient! read more

Good food, prices just right, service was good, clean restaurant, nice atmosphere clean environment

Worst You don't heat up a sub with the lettuce on it! This 6' sub was all bread but not wheat like I ordered. The bread was more like pumpernickel and it may have had rye in it because hours later I'm still sick! Allergy to rye bread! The sub was supposed to be a cheese steak sub but whatever was on it had no taste and this sub was all nothing but soggy bread. Absolutely no taste to the "steak or cheese". My dog could have made a better sub. Do yourself a favor and pass on this place if you're looking for quality food service and food safety. This "restaurant left a bad taste in my mouth literally. read more

Love their food and love the menu. Everyone is usually pretty nice here and they pickles are good. I only tried a handful of things on the menu but the steak and cheese is my all time favorite! Definitely a must try in whiteville ! read more

I haven't been here in years, but was so happy to learn that it is just as good as I remember! As a Columbus County native, Sub-Sational has been a staple eatery for as long as I can remember! I'm a fan of the Sub-Sational Italian which is ham, cappicola, salami, pepperoni, and cheese. I asked for mine to be made into a salad and added olives, pickles, and banana peppers. Tasty for sure! My Mama and I shared the pesto pasta salad which was good too. Very plain and simple pasta salad. They have re-done the outside recently and now there is a nice covered porch on one side for outside dining. I'm glad to see this hometown staple still going strong! read more

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This was the most disgusting sandwich I've ever had. It's supposed to be a chicken philly. Ha! read more

Sub-Sational - Sandwiches Near Me - Whiteville, North Carolina

This place is awesome! We were on a trip passing through town and stopped by for lunch. The staff were very friendly and helpful. They have a huge selection and everything we tried was great! We will DEFINITELY be back when traveling through Whiteville. Keep it up guys!! read more

Sub-Sational - Sandwiches Near Me - Whiteville, North Carolina

the service was so fast that they had our order ready before we finished getting our drinks and getting to a table!!!! Fantastic a small very friendly place. the tuna sub I got was the best tuna sub I have ever had. and I usually always order tuna subs whenever having subs. My daughter ordered # 19 as a salad and said it was great. best she had had since she was a kid She is now a middle age adult although the place did fill up fast there was never any rush for us to leave. the only down fall to the place is lack of parking. but if you go around the block 1 time someone will leave and you will find a place. they also have a drive through which was equally as busy as the sit down crowd. I would HIGHLY recommend this place. One of the Best places in Whiteville, NC to eat. read more

Really Good, made to order subs and salads. Staff easy to get along with and management willing to go the extra step to ensure satisfaction. When I want a sub, this is one of my top choices. read more

This place was hopping for lunch! I met my mom for lunch on my way through town. She had chicken salad which looked good. I had a ham and salami sub. I thought it was just okay but a great alternative to Subway. Fast and friendly service. Great prices! I ordered the sub and a drink $6. I will be back to try the pasta salad. I heard it's pretty good too. read more

Great pasta salad for sure! I have also had most of their subs and they have all been very good. The staff is pleasant and polite. It's small but not cramped so it comes off as cozy. You don't have to wait long and your food is made right in front of you. The sub salads are amazing:) read more

One of my local favorites in Whiteville, NC! A wonderful stop for lunch or dinner. The subs are awesome! So is the atmosphere and staff!

This is a really great sub spot. They have so many different varieties to choose from. They are a family owned business that takes customer service very serious. read more

We stopped here on a road trip and were delighted to find fresh ingredients, friendly service, and a clean and charming atmosphere. These subs were delicious!!! read more

Very slow. Place was filthy the day I went. Floors and tables filthy. I got my food to go. At one point I saw a girl fixing the subs drop a piece if lettuce on the floor and pick it back up. Then she scratched her head while wearing a plastic food glove. Won't go back. Sub was not great. Just decent. read more