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    Stylish Escape

    5.0 (1 review)
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    5 years ago

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    Bliss Nails & Lash Lounge

    Bliss Nails & Lash Lounge

    3.0
    (44 reviews)
    1.4 mi

    Okay so this is gonna be long. This was my 8th time coming…read moreto this salon and I brought a friend as well. One pedicure & a full set and a gel mani. Total of $213, my pedicure was $45 and now other prices were told to us.. They usually tell you how much they'd be charging once you show your inspo pic. We were playing musical chairs the first hour and a half we were there, and it wasn't just us. Seemed very chaotic and unorganized. Nonetheless, we continued. I began with a lady who filed the designs off of my nails before moving me to another chair to soak off. About 10-15 minutes pass and the tallest guy there takes one of my hands out and says "oh this is gonna take a long time" I got these nails done here... these are y'all's products.. He filed my nails with the drill and after another 10 minutes soaking I moved chairs again. This time he filed and used a cuticle trimmer to wedge between my nail and the fake nail. Then he used a nail tip to slide between and take the fake nails, acrylic and layers of my real nails off. At first there was no pain so I let it slide but then it HURT. I pulled my finger back a little and said "Ouch!" without a second thought or a sorry he tried again I said "Could you just file it down? That hurts." He continued to the next finger with the same method and it didn't hurt so I didn't say anything.. Why spend 20 minutes soaking off and being charged whatever they decided for a soak off if you're just gonna rip my sh!t off? Ok so boom. He preps my nails and places the nail tips. My index finger was crooked and I asked him if he could take it off and reglue it down because it was crooked and he said once he puts the acrylic he will "file it straight but it's because your fingernails wasn't there so it couldn't be straight" I'm sorry I had a nail when I walked in this heffa and also that's not how that works.. but alright. Spoiler- the nail did not "turn" straight. I have clinodactyly in my pinky fingers so that's expected for those little fingers but the rest are straight. My friend was a witness and he definitely was arguing with me about MY NAILS. I asked if the cat eye polish could be half the nail and faded and he just painted the entire nail. At this point I was tired of "complaining" it felt like. Usually they ask "is this okay?" throughout the process and make changes as needed. Not this guy. He was RUDE. He then got white polish to do the lines and I asked him if he could use a light pink and he goes "your picture isn't pink" I replied and zoomed in "I think it is but even if not I'd like a pale pink" and he says "pink isn't gonna pop, you won't be able to see it" BROTHER I DO NOT CARE. Like what?!? He then irritatingly gets up and gets a light pink and these were the results. He also started rushing my Nails with the line work, and when he was ready for my nails to go under the UV lamp, he would almost toss my hand. There was one line that was super thick and I asked him if he could fix it before I put my hand under the lamp and he proceeded to fix it for about 20 seconds which makes me think that he too saw what I was talking about and he wasn't going to fix it initially. It felt really aggressive, and I would look at my friend, and she noticed it too. At the end we go to pay and he asked if it was together or separate. He never gave a breakdown of how much anything cost and I've been to the nail salon enough to know that my friends Nails shouldn't have been more than $55. Besides the length of my nails, they were simple. I've come and gotten much more intricate Nails here and have paid no more than $80 and I would tip well of course because they did a wonderful job. This time he just told me 213 and I paid after I paid he asked if I would like to add a tip I said sure $20. He asked 15 for me 5 for the pedicure. I just said sure because I was so over it. And I will now venture out because I'm not arguing with someone about the nails that are gonna be on my hands for two weeks. Plus, if he had just taken the nail tip off and re-glued it down straight it wouldn't be like this and due to it being slightly crooked, it's been the only nail that I've jammed in less than 24 hours.

    My daughter went in a few days ago and got a full set. Within a few days all her nails were lifting…read moreand eventually all fell off. She called and let them know what happened and made an appointment to get them fixed. I went with her and also got my nails done. When I went to check out, they tried charging my daughter $75 for a full set again!! I told them there was absolutely no way we were paying for a full set of nails when she just paid for a full set of nails that were obviously done improperly. The owner, Chloe, did my nails today and left a complete mess all over my fingers, see photos. Unprofessional, low quality and horrible experience. We will never go back!! ***Response to Owner - There are no policies posted anywhere in your salon, no prices either, which is pretty shady business practices as prices seem to be pulled out of thin air. My daughter paid less when she originally got her nails done than you were trying to charge her today. She called and let you know there were issues, made an appointment to have it fixed, brought in all the nails that fell and was told you needed to do a full set to fix it. We never imagined you would try charging to fix the mistake of your employee improperly performing the service in the first place, let alone more than she originally even paid at $75!!!! You offered a minimal discount. I originally thought you said to pay $15 and when I clarified you said to pay $50. I never left without paying, the fact you would even state that is absurd. In fact, I payed you almost $180 for my nails and 2 pedicures and have the receipt as proof. I told you I was not paying an additional $75 for the nails that were previously paid for by my daughter to be properly done and you had to fix. I would never step foot in your shop again! Look how horrible of a job you did on my nails, and this was before we even discussed payment!!

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    Bliss Nails & Lash Lounge
    Bliss Nails & Lash Lounge
    Bliss Nails & Lash Lounge

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    Stylish Escape - hair - Updated June 2026

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