I've gone back and forth debating on whether or not to write a review and decided that the quality…read moreof service I was provided with is just not ok at all. I switched over to Arthur from my regular hairdresser because his prices were high and Arthur's were more affordable. I discussed lightening my overall color with Arthur. I think it's worth noting that during our consultation, I majorly stressed that the main thing I wanted was to keep all of my length and I did not want to compromise my length in any way. I am a licensed cosmetologist myself so while I realize there is a risk taken when lightening hair, I know it can be done safely to maintain hair health. We discussed doing a light "dusting" to the existing layers that I had to get rid of any split ends. A dusting is cutting the most minimal amount of hair possible-less than an inch of hair. When I got home and was able to see what my hair actually looked like color and cut wise- I was sick to my stomach. Roots dark- mid shaft a yellow color and ends a light brown. My hair was compromised. I would've appreciated a toner that evened out the color more. Now this is all bad but I was not prepared for the cut I received. Over 4 inches was cut from the left side of my head while the right side was left significantly longer. I hate to be blunt- but this was the worst haircut I have ever received in my life. I let Arthur know and he immediately offered to fix it and comp the cut. I was sick to my stomach upset about the excessive length he had to cut off to make it "even." The layering he cut was some of the worst I've seen. Rounded layers were extremely choppy and very uneven. Arthur's attempt to fix my cut failed for a second time as I left the salon with uneven hair again. Needless to say, I didn't trust Arthur further lightening my hair since he couldn't even do a simple trim on it. The first picture with dark hair is before Arthur. The second is Arthur's "fixed" cut. The third and the fourth photo are Arthur's initial cut he did showing the poor layering and unevenness. Hugely disappointed and I will not be returning.

Well I am a one woman show that desperately needs someone to do my routes but also don't have a car…read moreand need to place very close to the post office . I called this place twice to ask them how much they charge for roots and both times they hung up on me .

ATTENTION: all my people looking for a first class colorist !!!!!! Katie Trammell is your GIRL. She…read moreis a wizard and has been doing my color for years. We've gone ash blonde, to strawberry, to beautiful rich reds, back to buttery blonde and back to red again and the end product is perfect every time. She also does a wonderful job of maintaining the integrity of my hair and making sure we keep it healthy in the process. She always takes the time to listen to me (very poorly) attempt to tell her what I want. Not being in the hair business myself, it's hard for me to explain my vision sometimes and somehow she still nails it. She's patient and thoughtful and really cares about her clients and it shows. I'm also a big fan of the salon in general - the owners are super nice and very humble which is rare to find in Dallas. The environment is relaxed and everyone is friendly and welcoming and the clients seem to be very loyal/long term and it's no wonder why. Come see Katie - you won't regret it I promise!!

After a few really bad haircut experiences that left me stuck with the same unflattering style for…read morenearly three years, I was extremely nervous to try someone new. I had finally grown my hair out and wanted soft layers again, but I just couldn't find a stylist in Dallas who understood what I was looking for -- until I found Christina at Pin Salon. A friend recommended the salon, and from the moment I met Christina, I felt at ease. She took the time to look at photos, talk through my concerns, and explain exactly how she could bring movement and shape back into my hair without risking another disaster. Her patience and attention to detail were incredibly reassuring. I walked in for a consultation... and walked out with the best haircut I've had in over three years! My hair finally looks like me again -- soft, fresh, and perfectly layered. I've already received so many compliments on how great my hair looks. If you've been traumatized by bad cuts or are simply looking for someone truly skilled with layers, Christina is the one. I couldn't be happier!

I'm stunned by an experience with The Collective Salon, my go-to vendor for hair care during the…read morepast 18 months. I learned yesterday what their true priority is, and it is most definitely not "legendary service", as their company writeup insists. (Forgive the length of this post, but I believe you may find it useful.) It's all about the money. Here's how I know. Yesterday, our beloved 32-year-old African Grey parrot was clearly in distress and our veterinarian advised us to rush him to the clinic. Only an hour away from my 1 p.m. appointment at The Collective, I immediately texted and voice-mailed my stylist, apologizing for the cancellation, offering to pay a cancellation fee, and advising her that I would rebook and would be tipping her an extra $100 for a Christmas bonus, over and above my normal tip for service. That pledge was clearly insufficient. When I called the salon directly to explain my situation, zero empathy was forthcoming. Instead, I was told that I would "only" be charged $140, half of the $280 charged for a color highlight. Apparently, they thought a $140 penalty was a generous concession over their normal full-price charge. To say that I was stunned was putting it mildly. But I should not have been. Here's what to expect the minute you sign up with this salon: 1. You must give them your full credit card detail "to hold" in case of cancellation. 2. You will be charged full price for any service cancelled within 24 hours of the visit.(or is it 48 hours?) I can understand a cancellation fee - my last salon charged $50. But FULL PRICE? And absolutely no exceptions? During my decades-long tenure as a communications consultant, I gave countless fee-free hours to clients when I felt the situation was warranted and would contribute to a healthy, balanced vendor-client relationship. It's called 'the cost of doing business,' folks. But The Collective Salon begs to differ. In fairness to my stylist, a talented woman whose company I enjoyed and work I appreciated, she did begrudgingly offer to forgo any penalty to keep my patronage. But her outrage was obvious, and I declined. Instead, I called the salon and told them to charge my credit card the full $280 - a last hurrah from me to a salon that puts money above all else. They did so immediately. Here are other random notes that may shed light on working with the Collective Salon: * They charge Oak Lawn prices without Oak Lawn amenities. You will be treated to rock-hard, molded plastic chairs - genuinely uncomfortable - whether undergoing a shampoo or sitting beneath the dryer. They will serve you a diet coke, but this is otherwise a bare-bones salon. * You will be hounded via text and phone to ensure you show up for your appointment. And clearly, family emergencies do not factor into the customer-client relationship. Cherished pet or beloved relative - a death in the family doesn't count. Pay up. In full. Immediately. As for Capote, my witty and wonderful avian companion of more than three decades, we wept and held him close as he died. ###

If you want someone who will make you feel comfortable during a long hair appointment then I highly…read morerecommend you request Jordin!! She is truly the best hair stylist I have ever been to & trusted with all of my hair services.

Great service. Best color by Daria. Have had great compliments on my hair color and Daria is great…read moreto talk to. A beautiful salon.

Bruce was amazing. My mother in law came in to get her wig trimmed up before the holidays. She has…read morestage 4 cancer and was very nervous going into the appointment. Everyone was super kind and made her feel like she was getting a regular haircut. Staff really made her day and saved her custom wig.

I have used this salon for cut and color since it opened. It's the best wouldn't go anywhere else…read more 5 stars!!!!!

Grateful to have found this salon, they are wonderful and Toya is absolutely wonderful - she saved…read moremy hair, giving me a fabulous cut, color and talked me through caring for all my new growth. It is beautiful yet relaxing inside, my new go to.

This is an excellent hair salon! I wasn't expecting much because when we went today it was closed,…read morebut we came back at around 10:30 and had a delightful experience! The lady who did my hair was very nice, and cut my hair exactly how I requested it. The prices are reasonable and the place is both cute and clean. I asked for layers btw and this is how it turned out! Thank you VNN Salon!

My hair BFF moved to a different city, so I was on the search for a new one. I'm so happy when…read moresalon websites have profiles for their stylists with links to their IG pages. That is how I found Pastel. She is as cute as her name. When I sat in her chair and told her my dilemma about my hair color and trying to get my hair healthy, it was like she spoke "Kristie". She summed up what I wanted and offered her solutions. She really listened and made sure we were both on the same page. Having a bad hair day can be traumatic, and trusting a new person to not EFF it up comes with some nervousness, but I was so comfortable trusting Pastel. The two times I have been to her, she has done a great job! The color is what I wanted, and she did a great job of cutting my hair both times. Blow Salon is so stinking cute. Not to be all House Hunters, but the natural light in this space makes you feel a certain way. Cozy, light and happy. I'm so happy I have a new hair bestie.

I had a great experience at blow salon! Mia was was my stylist and she is so sweet and did a…read morephenomenal job with my hair. I'm so happy I chose to go here and get my hair done!!!

I've gone to Alyssa for about a year, I usually get about 3-4 inches cut off and I started getting…read morebangs. Alyssa has really given me the confidence to get bangs and keep them (view photos). Truly such a great experience. The salon is located in Synder plaza which can get crowded for parking, but you can easily park at the end of the lot in the parking garage by Ramble Room if you're unable to find a parking spot. Overall would highly recommend ! Alyssa is also on instagram: @giddensomehair

I've been coming to see Alyssa (hair cut) and Nicole (eyebrows) for the last year or so and they…read moreboth do a fantastic job! I've always gotten the best scalp massages while my hair was shampooed, thurough consultations from Alyssa with realistic advice of what would look best on me, product recommendations for my hair type, and great service by the front desk. Nicole does really beautiful work on my (unruly) eyebrows and it was refreshing to have someone tell me not to pluck them and let them grow out. She shapes them really nicely and is quick. Overall for a high end salon you get a very high end experience worth the price you're paying. Although I'd say the parking can be unpredictable so arrive a little early for wiggle room.