My hair is medium auburn/brown naturally; but, 15 yrs ago, Billy created beautiful blonde color for me that no one else has ever achieved...and I've stuck with it. At least 1-2 times a week, someone I don't know compliments my hair. I'm grateful but I can take no credit. My healthy, shiny blonde is only possible because the people at PIN are not your ordinary stylists/colorists.
Twice (once using a free gift card at The Four Seasons salon, and once due to an urgent scheduling conflict) I allowed non-PIN colorists do touch-ups on my hair; and what a mess they made. I went running to Billy to fix it (which he did, right away). A Jose Eber protege, Billy has, in my opinion, far exceeded Jose's talents. Like Jose, he has a lot of celebrity clientele; but I've watched him treat every client with the same generosity, kindness and respect, regardless of who they are or where they come from.
He's a genuinely happy, friendly, funny, caring and interesting person...attentive and engaging with each of his clients. To my surprise, he remembers details of conversations that I've long since forgotten! I consider Billy a trusted friend, one that probably knows more about me and my life than most of my family members. Who needs a therapist when you can have such a great listener, friend and the perfect stylist/colorist all at the same time?! All of the staff at PIN are down-to-earth, good people.
I've also seen Rainer for haircuts occasionally. The first time I saw him, many years ago, he asked about my time allowances and styling preferences, evaluated my facial shape, features and overall personal style, made some recommendations, and proceeded to transform my nondescript hairstyle into a masterpiece that I could actually recreate on my own.
People think they're saving money by seeing a less expensive stylist/colorist at one of the salon chains, and maybe they are saving something; but the value of a great color/cut is priceless. It's no exaggeration when I say that, thanks to the exceptional expertise of the PIN team, I'm blessed with a better life.
The time and money I've spent with Billy, Rainer and their team over the past 15 years, including my recent visits to the new PIN salon, are an investment that's still yielding immeasurable dividends; i.e., a wonderful home, family and marriage to "the one" who first fell in love with my long, blonde locks; a great job that, otherwise, would've gone to an equally skilled but more attractive person; terrific coworkers and friends; a lifestyle that includes international travel with friends, culture, great fun and adventure; and, more importantly, the initiative to make other self-improvements.
Consequently, I enjoy a greater sense of well-being, confidence and self-assuredness that has inspired me to step outside of the ordinary, go new places, meet new people, and live a more fulfilling life. The staff at PIN have given me far more than my money's worth. They've helped me be a better ME!
I have to make my appointments further in advance now because Billy and Rainer are so busy with their rapidly growing new business and clientele; but, I don't mind. I'm happy to see these guys and their staff enjoy the long over-due success they so richly deserve. I'd be lost without them.
Thanks guys! You get all stars, a high-five, and two thumbs up from this very satisfied customer. Yee-HAAA! :-)) read more