I had such a great experience at the spa at The Ritz-Carlton, it felt like a full day of relaxation…read morefrom start to finish. Getting there was super easy. You can valet at the front, and as long as you have your ticket validated, parking is complimentary, which is a nice perk. From the moment we arrived, the staff was incredibly welcoming. We were greeted right away and offered a quick tour of the facilities (optional, but I'd recommend it), then taken to the locker rooms where everything was set up for us, lockers, robes, and spa shoes. The amenities are honestly next-level. They had everything you could think of: q-tips, combs, brushes, hair dryers, hairspray, shower steamers, sugar scrubs, you name it. There was also a lounge area stocked with water and light snacks, which made it easy to relax before and after services. I booked a 50-minute relaxation massage with Shelly, and she was amazing. She made me feel completely comfortable from the start, and the experience felt very personalized. Before beginning, they have you smell two different aromatherapy oils to see what your body needs, which was such a thoughtful touch. The massage itself was incredible, I would absolutely book with her again. Afterward, we spent time enjoying the rest of the amenities, especially the pool. The pool area is beautiful, with plenty of chairs and umbrellas. The staff really goes above and beyond, they set you up with a covered chair and even drape a towel to create a pillow for you. The pool temperature was perfect, and having servers walking around to take food and drink orders made it feel even more luxurious. Overall, this was a fantastic experience. Between the beautiful facilities, attentive staff, and little details that make everything feel elevated, I would definitely come back again.

This is my go to spa. No matter who what masseuse I'm assigned, they always make me feel…read morecomfortable and give me a great treatment. I especially love attending on my birthday for that free glass of champagne Do not leave the spa without taking advantage of all the amenities. I love being able to sit out by the quiet pool, soak up some sun, and enjoy a delicious smoothie or cocktail.

WONDERFUL services but only ok facilities…read more Really enjoyed the massage and the outside pools for spa customers only. The maze of hallways to get to the small steam room and tiny indoor hot tub was disorienting. Nice robes. Slippers weren't so nice. They really needed a bench in the shower stalls to put your phone, change of clothing, etc. they should also have makeup removers. Also in the outside area, they should do more landscaping out there and have less baten gray concrete. They need a plant makeover. There's real potential at this spa but there's no wow factor, nothing super special or interesting about the spa grounds. It's in the details. The masseuse was phenomenal. Got a 50 minute Swedish massage from a Polish woman. 5/5 stars for her.

What a nice way to relax and gateway at the hands of Kimberly and Giovanni. They are experts on…read moretheir profession and have the ability to invigorate and renew you all at the best atmosphere possible. They even offer you a nice complimentary beverage that lift up your spirit and merge you into a whole new world with a whim e new body mind and soul. The services these 2 professional have to offer are many but I personally recommend the aromatherapy with the hot stones and the sport massage. We keep I. Coming back every time to revitalize and they always manage to surprise us and help us with our stressful life and manage to help us relax and enjoy a bid of life with this amazing massage. Give it a try should be a must in your list

Booked a spa day here with a couples massage through ResortPass. This allowed us access to the spa…read moreamenities and outdoor pool + lazy river for the day. The couples massage experience was exceptional, especially relaxing after spending the previous day at a theme park. Both therapists were skilled, seasoned, focused on our problem areas, and did a fantastic job. I felt lasting, immense pain relief afterward. Unfortunately the steam room wasn't working which is really the only spa amenity to enjoy outside of the relaxation room, which was disappointing. The outdoor pool and lazy river were nice with great music but very crowded. It was impossible to float on the river without running into someone. For these reasons I'd give the overall experience a 4/5.

Came for a body scrub and massage with a face mask and it was excellent. So relaxing after 3 days…read moretrade show walking my 10,000+ steps. The facilities only had a steam room and lounge, but that's all you really need. With my services they also gave me a glass of champagne, which is enjoyed as I relaxed in the lounge. I'll be back next time I'm at the Hilton Orlando.

- I can't believe I had never heard of this experience before!…read more- Make a 1hr reservation - Check in at the front desk when you arrive and then you'll be directed to change into a robe (they provide) and leave your clothes in a locker - If you want to change in the room itself, you just have to leave any bags behind in the locker and you're able to bring your valuables in a clear bag - The rooms are massive! It has a sauna, two tubs, a hay bed, a connecting bathroom (which is also huge) and beer on tap. - The attendant recommends the ideal flow but you can spend the time however you want - There's a timer that counts down the one hour - As I left, I ran into some other customers who recommended booking 2 hours back to back as you'll have more time. I'll do that next time - Highly recommend this experience!!

This was such a hidden gem! It was my boyfriend's birthday and the first thing I asked him was what…read moredid he want to do for his birthday? He said beer spa and immediately I said why a beer spa if we don't even drink beer? This experience was such a great experience because you don't even have to drink beer in order to have a great time. They offer wine selections, sangrias and Prosecco etc with an additional up charge. I felt that it was worth it since me and my boyfriend do not drink beer. When we first walked in we had to call for the host to unlock the door for our apartment which makes it more tailored to people who set reservations in advance. You do pay for it advance as well so just be advised when booked. I was charged the add on after the appointment which was the wine. You are provided with towels, glasses , Robes before entering the private room. You have a locker with the key to lock your items like purses, etc. you are allowed to take your phones in the room which was nice if you wanted to capture the experience . They offer two tubs which are both in the room. For a more intimate experience I got the one tub which was nice because the one tub is enough room to fit two people comfortably. When you walk in the room, there's a sauna, tub and a hay bed. It is recommended to use the tub first to bathe in (ingredients to make beer not actual beer) for 30 mins. The sauna for 15 mins and the hay bed for another 15mins: the host explains all of this before your timer starts in the room. There is a cone that turns from green to red to keep track of your time when you are inside the room which I love that so we don't have to keep checking our phone every minute to keep track. You only get 60 mins but tbh it's worth it. We had such a great time doing this and very different from a normal spa but worth every penny. We were able to get as much wine as we wanted with the purchase and we mixed it with the sangria for it be stronger. When the time is up you just come out and there are available items to purchase like soaps, lotions, etc. which was also a nice touch as well. We will definitely be back because this was such a special moment to be able to relax and unwind with how busy our lives has been. Thank you beer spa for the amazing experience.

My best friend's booked a surprise spa day here for my bachelorette party. The owners were so sweet…read moreand accommodating, and seemed truly excited to have us there. At the end of our services, they had a little surprise, goodie bag for us which was really nice. I had a facial and massage by Dina. You can tell she is a professional with many years of experience. The massage was AMAZING with the right amount of firmness. If I was ever in the area again, I would definitely go back!

I honestly didn't enjoy the massage part very much. I get massages regularly, and considering the…read moreprice-performance ratio, it wasn't a very good massage in my opinion. Afterwards, they did a skincare-type treatment, but I also felt that it was below average. Overall, I think the prices are too high for the experience I had.

I stopped by Hand & Stone Massage to purchase a gift card. The staff was welcoming and helpful. I…read moreviewed the choices of gift card designs available. They didn't have a "Happy Birthday" so I picked the plain one. Once the amount was loaded and paid for, the staff member accompanied the gift card in a gift card envelope. The reception area and waiting room were clean and orderly. The overall atmosphere was pleasant and relaxing. There was a serene and calm feeling throughout the area.

I had an amazing massage with Chelle on my first visit so I joined the membership program. The app…read moreis very easy to use. I really like all the add on's to make each visit different & something extra to look forward to. I have also been trying different therapists just to experience different techniques. Everyone has been fantastic. Place is very clean, almost always on time, easy to access etc - all smiles & happy faces here!

While at a work conference, I decided to schedule a 60 minute massage for the end of my stay;…read moredefinitely call prior to your arrival, as I was only able to get an appointment on the day of my check-out! That morning, I got a call and text message that my masseuse would be a bit late - I definitely appreciated the warning. Arriving at the lobby, which is located in the 3rd tower, there was no front desk person. It seems you sit there until they bring you back to the relaxation room. Both the relaxation room and the service room are converted hotel rooms - so they are spacious. However, the relaxation room is immediately by the hallway and you can very clearly hear loud guests walking by and housekeeping rolling carts back and forth; there was no music or sound machine to help soften the noise either. For the service room, they have light blocking shades, so it is appropriately dim - but it is also on the side where the hotel pool is, so you can hear the thumping of the music coming in a bit. I was given water and brought back by another staff member, which I appreciated. Ultimately, my masseuse was late by 13 mins and, by the time the room was set up, we started 30 minutes late. Thankfully, I had nothing going on later that day. Finally, when my service started my masseuse, Lizzie, was fantastic; she asked what she should concentrated on and actually listened to me; nor did she push enhancements on me that I didn't want. While the location of the spa is not ideal - my actual massage with Lizzie was definitely worth the wait. It was truly one of the best massages I've ever had. The table was comfortable and heated; calming music was played; she answered questions about what she was noticing in my muscles; and she used a variety of props to elevate the experience, like an eye mask, a heating pad, a neck pillow and more. If I could, I would give the spa itself three stars - but Lizzie would get an overwhelming 5 stars!

This is my second visit to The Island Spa. The first time I got a pedicure and this time I got a…read morefacial and a pedicure back to back. Both times have been a very good experience. It's worth noting that the spa itself is not all in one space. The check in, waiting room, fasciae room and nail rooms are all separate. The nail room looks out on the pool area. Both my nail technician and my esthetician were amazing. Really enjoyed the services here.

Now located at the Sheraton Lake Buena Vista, this spa is a must stop from now on with each visit…read moreto Orlando. The staff is exceptional! They are kind, friendly and professional. The packages can't be beat. We were in town for a half marathon and the last time we did one, we were in a lot of pain the days following. Decided to see if a massage would make a difference. Boy did it! The next day I felt great. We got sports massages which really worked our muscles. It hurt so good while I was getting it and I feel fine the next day. Also got an express facial, foot massage (great goodness) and our hands dipped in paraffin which left them so soft. While we waited we could take advantage of a foot massage machine. Can't recommend them enough.

Support local businesses during COVID 19…read more A friend and I both went with the spa special. The massage and facial were both outstanding. The only disappointment was the paraffin hand. Due to COVID, you can no longer dip your whole hand in the wax...pouring some wax into a bag just didn't have the same effect and failed to cover the whole hand. Spa seemed very clean and well run. I'll go back in the future.

I have been having facials from Amy Diaz, at Hand and Stone Kissimmee for some time now. She is…read moreexcellent in providing services catered to your skins needs. My face is glowing all the time. She is knowledgeable about her products she uses on your skin. Amy has a great personality and makes the experience of having facials easy to want to schedule month after month. If you are looking to get an amazing facial, Amy is the lady to book. You won't be disappointed.

First time at this location. I arrived and was greated by a friendly staff member. She handed me an…read moreiPad to fill out paperwork. I hit save and submit and the system came up and I was able to see the appointment book. I am pretty sure thats breaking HIPPA. I was seen by Laura who was amazing. She didn't push any upgrades on me but did offer them and explain how they each work. I have in the past done the peppermint oil for headaches and my husband has done the CBD for pain. When my husband was paying for our services the front desk girl was overly pushy about becoming a member, I didn't like that. My husband saw Michaela, I believe, he said she was great and used the perfect pressure. I would go back to see Laura again. The lobby was clean, the massage table was warm, the music was calm. If the people aren't very careful and quiet you can hear them talk during your service.

My first time experiencing a head spa service. It was absolutely DIVINE. Cristina walked me through…read moreeverything to expect: the scalp treatment, rosemary oil application, salt scrub, and conditioning treatment - the whole nine. She took the time to ask about my scalp, hair, skin concerns, and any sensitivities (I have a tender scalp and can start tearing up), which immediately put me at ease. The experience itself was a complete dream. I melted into serenity from the moment she began. Along with the head spa service, she incorporated a relaxing neck and hand massage that tied everything together beautifully. Cristina joked that I wouldn't want to wash my hair for a week, and honestly... I see exactly what she meant. My hair flowed beautifully for days. The entire service felt luxurious, thoughtful, and genuinely restorative. I unlocked a new favorite. I can't wait to go back - and plan to soon.

I was looking for a spa with a hot tub, steam room And…read moresauna/dry spa. This place offers it at a smaller scale. The ambiance is Italian vibe ish. I enjoyed my spa day ! I had a facial and it was nice. The service was great from front desk, technician to towel lady. I will be back!