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The Ritz-Carlton Spa

4.3 (135 reviews)
Ultra High-EndDay Spas, Skin Care, Massage Therapy
Closed 9:00 am - 7:00 pm

By appointment only

Services - The Ritz-Carlton Spa

Massage

Therapeutic massage

The Ritz-Carlton Spa Photos

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Recommended Reviews - The Ritz-Carlton Spa

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Blue crab salad at the spa. $41.08 after tax and tip.
Daniel B.

While staying at The Ritz-Carlton Orlando, Grande Lakes recently for a conference, my wife decided to treat herself to a massage at the spa. The massage cost $298.90 after tax and tip. She said the spa was busier than expected. As a result, the service felt less personable and more like a conveyor belt, where the masseuses churned through customers. She also said the facilities were dated and in need of an update. Finally, she enjoyed a blue crab salad at the spa. It cost $41.08 after tax and tip. She commented that it was fresh, light, and tasty. For my thoughts on the hotel and our stay, visit https://www.yelp.com/biz/the-ritz-carlton-orlando-grande-lakes-orlando-3?hrid=9Mg98aS7DJZYqVgwI4EQ4w&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)

Spa pool
Anna L.

The Ritz spa has been on my Orlando bucket list for years. I've had so many friends tell me that it's the best spa experience they've ever had and all their awards & accolades are proof that it lives up to the hype. I knew the day I finally decided to go would be a splurge, and I finally made it happen. I saw the summer specials they were running this month and knew this was a deal I needed to take advantage of. I was able to book an appointment only a few days out for their summer custom facial (50 mins) and their summer stress relief massage (50 mins). Each of these services were priced under $200 which iykyk these prices are unheard of at the Ritz. The spa has 3 levels with the private pool, Vitale cafe, and fitness center on level 1. Level 2 is where you find the men's & women's locker rooms, relaxation areas, & all the amenities. And level 3 is where are the treatment rooms are. Upon entering I was given a locker with a cozy robe and sandals. The facilities were immaculate with multiple changing rooms, vanity areas, bathrooms, steam room, sauna, whirlpool, balcony overlooking the pool, showers, complimentary snacks and Nespresso coffee, and relaxation areas. I was instructed to head upstairs about 5 minutes before my scheduled treatments to wait to meet my therapist. My massage was first which was very relaxing & soothing with medium to firm pressure. I definitely felt de-stressed afterwards. Then, next up was my facial which was my favorite part. I've only ever had a handful of facials in my life, but wow, this one was superior. My skin looked/felt/smelled amazing afterwards. It also included the most incredible neck, shoulder, and scalp massage. Definitely booking a facial the next time I visit! I was offered complimentary champagne after each of my services which was so nice. I then headed down to the private spa pool (18+ only/no children) to enjoy lunch from the Vitale Cafe. They offer poolside service as well as seated restaurant service. The spa pool was so peaceful & quiet. I'd suggest making sure you have at least 5-6 hours to fully enjoy the full spa experience & all the amenities without feeling rushed. I was there for 6 and honestly, I could have stayed longer. Overall, it was a perfect day all to myself and I already can't wait to go back!

Macaroon
Kiomi H.

This BY FAR my favorite spa in town. I have been here numerous times and have never had a bad masseuse. I love that you get to relax at the spa pool following pool services. You also get access to spa amenties such as the sauna and gym. It smells HEAVENLY in here. Staff is so friendly and always address you properly. Robes are so soft. I can't sing enough praises about how much I love this spa!

The Pedicure is absolutely fantastic! Elisa is the BEST!
Danielle T.

The spa here is absolutely fantastic! You get to use the facilities all day, they have a sauna, steam room, and hot tub in the women's locker room. A private pool (18 years and older) is heated to about 83 degrees. They provide complimentary sun screen (SPF 50 + 30 + 15) and aloe. They have staff to set up your chairs, and servers to take your cocktail and food order. The food is AMAZING! I had the tuna bowl and skinny margarita. DELICIOUS !! The Pedicure is such wonderful experience, I was incredibly relaxed the entire time! Elisa is the BEST! She provides FIVE star service. She's extremely knowledgeable about nail health and does a wonderful job. She offered me something to drink, and my leg/ foot massage was to die for! Also the chair you sit in provides the most wonderful neck and back massage. Yes, the pedicure is pricy but WORTH every penny. If you are considering coming to this spa, this is your sign to do it! Also, I HIGHLY recommend Elisa she will take wonderful care of you!

Stephanie C.

Overall a great spa! I arrived early to take advantage of all of the amenities. After grabbing a coffee I headed out to the pool and secured my spot. The pool attendant Morgan was extremely helpful, kind, and hardworking. Juan came to take my order when Vitale opened. I recommend the Green Matcha-Ine smoothie. It was delicious! Juan was very attentive all day and frequently came by to ask if I needed anything. Inside the women's section of the second floor is an indoor hot spa, sauna, eucalyptus steam room, as well as showers, restrooms, and changing rooms. I went in and out of the sauna, steam room, and hot spa a few times. Before my massage I figured it would be best to take a shower. I was pleased to find shower aromatherapy steam cubes as well as body scrub, but my shower was halted when I turned on the water and realized the shower wasn't draining. Yuck! Not something I expected at the Ritz. I was totally grossed out and turned off. I notified a woman at the front desk of the issue and just decided to wait around until my massage. Things that this spa is missing: a Himalayan salt room, loungers inside the spa, away from the hot tub in a quiet area.

Cute duck at the pool
Deborah L.

Got a full body massage and scalp treatment for Mother's Day absolutely amazing! The amenities were incredible too, sauna, showers with body wash, shampoo conditioners, hair dryers combs. The pool was beautiful and relaxing. The cafe by the pool was so delicious! My massage also included extra time if you fell asleep and the whole thing was just so relaxing and one of the best gifts I've ever received. The entire atmosphere was beautiful.

Spa salt water pool.
Cassidy S.

My husband and I booked a "couple's journey" for our anniversary. It included a couples massage with hot stone add on, a couples bath, and strawberries and champagne and a $50 credit to the pool cafe. With all that you get access to their spa/pool for the day. Let me tell you that we had the absolute best day. We enjoyed our self so much and relaxation was definitely achieved. Their pool is salt water and not too cold and every one seemed to follow the time limits on the jacuzzi tub. I absolutely loved it!

Love, love, love! This spa is soooo luxurious! The spa has a steam room, sauna and private whirlpool in the facility. I love that the spa has its own private pool for spa guests in the outdoor area. The private pool area is soooo peaceful and serene. The spa amenities are a bonus! Let's talk about the real deal holy field... the spa services!!! I got a facial by Zobe and the money was well worth it... my face looked ammmazinngg when she was done. This is the second time I have gone to her and her talent and skill is amazing!I also got a deep muscle massage, which was relaxing but nothing to write home about. The customer service from the locker room attendants to the masseuse was five stars! The spa services are a bit overpriced but with all that is included in the spa, I would definitely come back and next time stay the night in the hotel!

Massages in masks are a thing and I am here for it.
Ginger L.

How can you give anything less than 5 stars to a gift such as a spa day at The Ritz? The answer is probably, you can't. I was given the treat of a Relaxation Massage. Any service you book gives you access to the full spa. Which makes this experience a total package. You can enjoy multiple relaxation rooms, the spa pool, have free use of showers, and can use the lockers all day (this came in handy!). In addition to spa services and overall decadence they also give little treats and water bottles (all safely individually packaged). Due to COVID the sauna and steam rooms are currently closed. My masseuse was named Sherry. I opted for the eucalyptus and peppermint oil. It was "invigorating" as she would describe and "bdjkabdeiskcbs ahhh handshake" as I would describe when I lost use of words because I was feeling just so relaxed. I appreciated that she took time to understand my comfort level with pressure and that she didn't try to talk to me. Instead, allowing me to well, relax. It was definitely a more gentle massage than I am used to. I really loved the attention on lymphatic areas. The front of my neck and hips especially. I asked her to spend extra attention on my wrists and hands because you know #PhoneEatsFirst and #LiveLoveYelp life leaves me with all the carpal tunnel. My favorite part of this spa experience was the robe... it was plush and wonderful without being heavy and sweaty considering it's summer in Florida. Something to note is that the layout of the spa is a little confusing, there are a lot of doors and many stairs. I am sure there is alternate access for folks that can't use stairs but you would definitely have to ask.

Matthew S.

The very best spa EVER!!! Imagine a spa that's fully staffed and able to offer you more than one service on short notice. That's what you get here. Absolutely first class and exceptionally qualified staff. Large menu of choices. We had the massage, mani and pedi, and facial. Everyone was professional and helpful. Love it and will be back.

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Ask for room 962 aka the Bob Saget suite. You can take your full house...........no funny videos.

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Ask the Community - The Ritz-Carlton Spa

Is there a day pass available for people who aren't a guest at the hotel?

Yes, You are allowed to use the spa facilities for the day with the purchase of a spa service. They will also validate your valet parking.

How much is a couples massage? are any areas co-ed?

We offer a co-ed relaxation area. Couple's Massage price range varies depending on the preferred service and length of service. Massages start at $155 per person. Please call 407-393-4200 for more information.

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Review Highlights - The Ritz-Carlton Spa

You get to use the facilities all day, they have a sauna, steam room, and hot tub in the women's locker room.

Mentioned in 32 reviews

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QQ Massage Spa

QQ Massage Spa

3.4(40 reviews)
1.7 miInternational Drive / I-Drive
$$

Called in to see what a couples massage would be on a rainy Saturday and was surprised that it was…read moreonly $120. Booked it for mine and my husbands anniversary today and was lenient on what we would get because the review were mixed. Started with hot rocks on both of us by the receptionist and then a man and woman came in to start working on us. Man me. Female husband. The female asked my husband what he wanted pressure wise but the male did not ask me. And I can say that I am SORE because that guy did a number on my neck. Was full on the table and digging into my soul/bones. Can't say I wasn't not happy - but definitely not the typical I've ever gone to hahah My husband said he was happy with his massage although it started out with massaging through towels on the both of us? Idk. Spur of the moment decision led to a pretty decent massage.

Called and they said they could accommodate me coming in for a 90 minutes massage…read more I said ill be there in 30 minutes. They said ok. Get there, and then they say they can't do 90 min. Only 60 min massage now. And I gotta wait 15 min. To start. Wth. Then just tell me that on the phone? So I didn't have drive out to u. I could've went somewhere else. Ugh

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QQ Massage Spa - We provide a peaceful escape focused on relaxation and healing.

We provide a peaceful escape focused on relaxation and healing.

QQ Massage Spa - We provide a peaceful escape focused on relaxation and healing.

We provide a peaceful escape focused on relaxation and healing.

QQ Massage Spa - We provide a peaceful escape focused on relaxation and healing.

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We provide a peaceful escape focused on relaxation and healing.

Universal Day Spa & Massage

Universal Day Spa & Massage

4.3(99 reviews)
1.7 miInternational Drive / I-Drive
$$

11 hour drive, 4 days at the parks other 3 days of exploring. I needed to get loosened up! Didn't…read moreget the lady's name but she was great spoke good english and very professional.

I am writing this review specifically to warn other women, because what I experienced at Universal…read moreDay Spa & Massage was extremely inappropriate, unsettling, and unsafe. I came in yesterday around 2:30 PM for a scheduled massage. The business appeared normal at first -- I checked in with an Asian woman at the front desk, filled out the pressure/preferences form, and was taken back to the massage room. The massage began with the same woman who checked me in. Everything seemed typical for the first few minutes. However, about 15 minutes into the session, the woman abruptly left the room without warning. While I was undressed on the massage table, an unknown adult male entered the room and took over the massage. I want to be very clear: I was never told this would happen and I never gave consent for a man to enter the room or perform the massage. I was face down on the table and had no idea who had walked in. I did not even see him until later when I was turned over. The man did not appear to be a licensed massage therapist. He was wearing business attire -- dress slacks, a button-down shirt, and brown dress shoes -- not professional massage clothing. He also wore strong cologne. The massage itself did not match what I requested (I asked for deep tissue) and instead felt like inappropriate rubbing/caressing rather than therapeutic massage work. When I turned over, I was shocked to realize I was completely exposed while this man stood over me fully dressed. I felt extremely uncomfortable and confused, but also scared to abruptly leave in the moment. At the end of the session, while I was still naked on the table, the man asked if I wanted to go next door for a drink. This was completely unacceptable and inappropriate behavior in any professional setting. What made the situation even worse is that after the massage ended, I waited inside because I did not feel safe leaving. When I finally walked out, the man was still outside in the parking lot near his vehicle, watching and smiling. He appeared to leave in an older blue Corvette, which made the entire situation feel even more disturbing, like he may not even be a legitimate employee there. This experience felt predatory and violating. No woman should ever have a male enter her massage session without explicit consent, and no client should ever be solicited or made to feel unsafe afterward. I strongly urge other women to avoid this business.

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Universal Day Spa & Massage
Universal Day Spa & Massage
Universal Day Spa & Massage

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The Ritz-Carlton Spa - spas - Updated May 2026

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