This is probably the worst experience I have ever had with a company…read more After dropping $28K (non-insurable damage) on remediation and reconstruction, my takeaway is that I should have listened to the constant red flags throughout the month-long process and just switched to a different contractor. You assume high dollar means high quality; throw the assumption out the window - apparently you can hire anybody off the street to do this work. First, before I could even sign a contract and pay a deposit, the remediation crew came unexpectedly knocking at my door to start work at 9am - the problem is that this was also BEFORE ASBESTOS TESTING. Servpro could have seriously endangered my house, my family, and their crew with mesothelioma due to incompetence - THIS IS INEXCUSABLE! Once the contract commenced, the remediation should have taken two days, but dragged on and on over three weeks due to laziness, being "too hot" (in spring), and I kid you not, being scared. Why these people signed up to do construction work if they are scared is beyond me, but the last thing you want to hear is that a $28K crew is "too scared" to complete a job. Every time the crew pretended to be finished, I had to expose myself to the damaged area to check over their work, point out the problems and get yelled at by office staff, and have the project manager come verify that low and behold, the client is not lying. In total the PM was at my home 5 times to ensure that the 22 line items in our contract were completed. Near the end of this process we uncovered an additional area with damage that needed an addendum, which does make getting quotes difficult if the initial estimate is not thorough. This additional work required two different remediation crews to complete since the office started catching on that the first crew was going to take too long. Luckily the reconstruction crew was completely different (a subcontractor) that actually did the job right the first time. They got their tasks knocked out over two days - and did it correctly without incident. Unfortunately for my timing, this all happened as the company exchanged franchisee owners, so everything will just be ignored as "old ownership problems", but the feedback here is not on ownership, but with the ethos of how this location can get by doing the bare minimum while charging top dollar; all with no accountability. Avoid Servpro in NoVA

Unfortunately this was our second water damage situation with a leak from our kitchen dishwasher…read more Both times Servpro did an excellent job of insuring that the floors were properly evaluated for any wetness. We are very pleased with there service.

I had my condo deep cleaned today. The two cleaners were prompt and professional. They did an…read moreexcellent job. I will definitely hire them again. Thank you.

They completely ruined my moms couch. When she complained they didn't send anyone out and ghosted…read moreher. They gave 2 responses. It doesn't look ruined to us and we have ruined anything in 35 years. Go somewhere else. Look at the picture!

I don't post reviews often but I can't say enough good things about them. Use them if you need…read morecarpet cleaning. Cost is good, cleaning is excellent. If they can't get it out of your carpets or rugs, then it's not coming out. I've used them three times within a year. They make it look brand new every time they come. Also the guys are very polite and actually care about your house. Five stars easily and a 10 out of 10.

Very friendly and knowledgeable staff. From when I called them to when they were able to come to my…read morehome, was less than a week. We had a stubborn paint stain in our berber carpet in the basement. It was smeared in and dried, with shades of purples and yellows. The stain was 12 by 24 inches. We tried blotting with water (it was 'washable' paint) and so many other recommendations from the web, but no luck. Carpet Keepers were honest about the type of paint, the colors and how long it had been sitting. They said it might not all come out. Well, less than 30 minutes after showing up, they were packing up their gear and getting ready to head out. I thought for sure they weren't going to get it out, but I was wrong. They got all of it out and blended the area so the slight difference in color didn't show, as they only did a small section of our whole basement. Check out the pictures because you wouldn't believe it unless you could see it for yourself. My carpet looks brand new! I'll be using them for all future surface cleaning in the future!!

I've had Susana and her team do several cleanings of my townhome over the last 3 years. She offers…read morea great value and is very affordable.

HORRIBLE EXPERIENCE! I will give this business zero star for…read moretheir absolutely poor quality of work and unprofessional customer care by the owner. I recently hired the company to clean a house that is going to be on sale soon. The house is pretty much cleared out, newly painted, and staged with a few pieces of furniture with almost no decorations inside. The purpose of the cleaning was specifically addressed when the owner came for an estimate, which was a 'deep cleaning'. At least, I expected to see some shine and sparkle on sinks and faucets. I was told that two cleaning crew came late (it was scheduled at 8 am) and one person left at 1 pm. I found that one remaining lady was working alone (without much of proper materials) until 6 pm, and the house wasn't getting close to where it was supposed to be. I called the owner and explained what was going on. By that time, there was still dust on most of the furniture, ceiling fans were not touched, water marks weren't taken care of, windows weren't cleaned, and stains in the kitchen were not properly removed (and yes, there were more). I took some photos and sent to the owner, and she sent two ladies with cleaning matetials after an hour or so. Now the drama began. They were so loud talking to each other and talking to the owner (as if they were fighting) while they were in the house. They seemed quite incompetent on what they were supposed to be doing. Time passed. I finally had to point out some of the places that need attention so I could have the house back, as there were other things to take care of before the photo session happens in two days. More time passed, and it's 9 pm. The cleaning is not complete. They left after 10 pm with the payment. Next morning, I could see things that should have been done the day before. The morning light even highlighted the dusty spots and stains everywhere and I got the impression that they did not touch most of the furniture with attention. I took photos, sent to the owner, and said that the house does not seem to be cleaned by 'professionals'. The owner said that she does not believe if the photos were legit and made wrongful accusations against me. I told her that I have absolutely no reason to lie to her. When I told her that the work/business should be done with trust between company and client, she texted, "lady, I don't need your opinion." When I asked her about the incomplete job, her response was "what do you want?" Her voice and text messages were rude and there was no sign of apology. I told her that her sincere apology should come first after such a bad, unprofessional service, as I wasn't looking for a discount, refund, or having them over in the house again. If you are wondering about the size of the house, it is just over 2,000 sq ft with fully finished (empty, carpeted) basement with a half bath and small window. Once again, the house is staged for sale with minimum furniture. After dealing with such unprofessional and rude owner, paying $380.00, and being wrongfully accused of sending her "forged pictures", I still have not received any apology from her. At this point, I do not need it. This is the reason I wrote this review to warn people who are looking for home cleaning service in northern VA. Read less (Update) Laundry room was flooded after the cleaning crew left! The house cleaning was horrible enough and I found the basement flooded after my first use of washer since the ladies left. The lady who cleaned the washer did not put the hoses back after cleaning it. Why bother it in the first place? I had to vacuum at least 25 gallons of water!!! What a horrible experience and such a bad company!!!!

D & B Hauling is the absolute BEST in the business! We (and family members) have used them for all…read moretypes of hauling and moving jobs. Today for the first time we called them to remove unwanted items prior to an office move in December. Paul did a fantastic job supervising the job which was completed in record time. Our neighboring offices did not even realize there were movers in the building! Buzz as always is an absolute professional with managment, scheduling and coordinating payment (costs which are always super reasonable). Do not hesitate to rely on this team for whatever you need done.

I had a couple of very large piles of household items from a recent move that needed removing. I…read morecontacted Buzz and he responded almost immediately. I sent photo and he was able to get me an estimate and they were able to pick it up within a couple hours! They were extremely fast, courteous, and efficient, and the pricing was very reasonable. All was cleaned and taken away and I was able to Venmo the agreed upon amount upon completion of the job. Easiest junk haul I have had done and after several moves in the last year, I have had quite a few of these. Will definitely be using them again!

We couldn't be happier with the cleaning service! They did a good job. Our home looks and feels…read moreincredibly clean, and it's clear they take pride in their work. They were professional, reliable, thorough (but quick), and respectful of our home from start to finish. The price was reasonable as well for a deep cleaning.

I had a great experience with this cleaning company! Jennifer was so friendly, professional, and…read moreeasy to work with. The price was very reasonable, and she did an amazing job cleaning my townhouse. Everything looked and smelled so fresh when she was finished. I'm very happy with the service and would definitely recommend Jennifer and her team!

I have been using Suds N Buckets for several years now. Jovita and her team are accommodating,…read morefriendly, and top notch. I have referred others to them who continue to use their services.

We are selling our house and per the inspection we needed someone to come out fast to check out the…read morestairs that needed to be repaired. Unlike the 20 other places I called, Batman Handyman was able to come the next morning, provide a verbal estimate right there on the spot and provided a written estimate via email that same night. What a great family owned business. From the friendly outgoing owner to Pam who answers the phone it was a pleasant experience. They fixed my stairs within the time frame I needed at a great price. Thanks Batman!!

Batman is amazing! Fast, courteous service, honest and hardworking vets, there is not an area they…read moredo not know about - its one stop shopping with absolute experts - so easy to have them do all the items on your list instead of finding and scheduling many contractors - and if there is any chance of something they might not do, they know exactly whom to recommend and can call the owner for you for a quote on the spot! Prices were more than fair. We are and will continue to be repeat customers :)