I've been taking several of my cars (Porsches and BMWs) to Mark for at least two decades. My wife…read morecalls me a car addict (guilty as charged). The reason I keep coming back to AutoWorks is not just the depth and breadth of their knowledge, but all is combined with integrity. Steve is a breath of fresh air. The owner Mark, plus his right hand Steve (as we3ll as their expert mechanics) are a team that is hard to beat.

Jeff was great and looks out for the customer. These cars are not cheap but Jeff only recommends…read morewhat is needed and won't do work that isn't. They took care of my Audi and did great work to make sure future items were fixed while they had it. Great service and less than the dealerships.

I am consistently underwhelmed by most Dealerships and especially their service departments. It…read moreoften feels like they either try to get you to fix things that don't need fixing because they think you know nothing of cars and know with so much advanced tech, even if you did, you won't be able to fix it yourself. You've got the other scenario where the dealership has to fix something under warranty so they do a minimal job of trying to figure out what's wrong so they don't have to do the fix or at least not the whole fix. From the get go, Landmark was professional and engaging. I have a fix that requires conversations with the warranty company. Landmark immediately submitted this and worked with them to investigate the area in need of repairs. During this time the company declined to pay for the fix but instead of Landmark washing their hands of it and asking me to pay the hefty price they recommended I reach back out and appeal the decision. Now, whether they accept this or not Landmark could have very easily pushed me to pay for the fix but instead chose to work with me to potentially get this paid for by the warranty company. I very much appreciate their engagement and time on this.

I brought my vehicle to Landmark Lincoln for a drivetrain noise and was told it was a wheel…read morebearing, which they replaced. After the repair, the noise remained, but their technician assured me the vehicle was safe to drive. Days later, the transfer case failed -- a serious issue that could have been caught with a proper diagnosis. A second shop confirmed the issue was misdiagnosed, and that other safety concerns like a leaking brake caliper and a failing hub actuator were missed. When I raised these concerns, management refused to take accountability, and I was offered no resolution. I trusted their expertise and was left with a major, avoidable repair. I would not recommend this service department based on their poor communication, lack of thoroughness, and unwillingness to stand behind their work.

Took my sport in for routine maintenance and JC's discovered some pretty serious suspension…read moreissues. The cat has 100000+ miles on it so wears is to be expected especially the heavy Rangies. I had felt that the car wasn't tracking well but just assumed it was because the snow tires I never took off were very due for replacement. It cost me but not more than I would expect for the level of work performed. The old girl tracks like new again. As someone who has owned 18 Rovers if you think JC is expensive have it serviced at LR Denver work will be half as good at twice the price. I dont know where the bad reviews come from. If I have ever had issues with repairs they are promptly corrected.

4.5 Stars (5.0 Work/4.0 Scheduling)…read more I was in 3 times or so over the summer to get my D90 overhauled and hence spent A LOT of money getting it all fixed up. There are are a few annoying things mostly related to scheduling. It is a hassle for me to get down there, catch an Uber either coming or going especially when they couldn't get to the work when scheduled. My Defender is not my primary car, but at one point I had to take my primary car in for work, so I had to come back, to pick up the Defender (so I could drive while my other car was in the shop) as they were not ready to work on it, and then bring it back. Anyway, I get sometimes a job goes long and they miss their time lines but an Uber is $35 each time and kills two hours for me. That being said, I believe their work is great. They did a great job trying to find OEM parts for a vehicle that is nearly 30 years old. Anyway, in my mind the prices are on the high side, but hopefully the work holds and if there is an issue they stand behind it. I hope to take part in one of their Meet Ups one of these times.

Amazing shop with friendly staff. I've gotten my last few oil changes, and my brakes replaced here…read more Fair price and great quality, I recommend them to all my coworkers. I moved 30 min and still make the drive to them instead of one of the closer shops. Highly recommend!

THIS BIZ IS BEYOND AMAZING! Owner (John) and staff are ALL…read morepolite, respectful, not condescending - willing to answer questions about the repairs or your car, and fun to be around! I've been using them for the last 8 years- they've kept my 08' Volvo safely on the road. Prices are as they should be (according to family who use other mechanic shops) but even if it WERE more, I'd still go to John and his crew. AND right now (03/2024) they have the CUTEST new lil' shop puppy you can hold and love on while you wait. seriously- BREAK something on your car to just go see the puppy and be treated with a smile and called by your name... I'm not even kidding.

They worked on my Lexus GX, my insurance was a pain but the car looked amazing 2 years later and…read morestill looks great!!

Absolutely the best! My car was totaled and they gave me wonderful advice on how to maximize the…read morevalue the insurance company would pay.

I have very mixed feelings about GT Car Star…read more To start with the positives, I think they did quality repair work. After my car was hit on the side in an accident, it looked brand new when I got it back. They also cleaned both the interior and exterior before returning it, which was a nice touch and appreciated. Unfortunately, that's where the positives end. I was never given a clear timeline for the repairs and received very little communication during the nearly two months it took to get my car back. Most updates only came after I repeatedly called and tried to reach someone, and even then the information provided was often vague. My biggest concern, however, was that when I got my car back, I quickly noticed that the emergency cash I keep in the sunglasses compartment was missing. I fully acknowledge that I should have removed valuables from the vehicle, but after the accident I was shaken up and simply wasn't thinking about it. What disappointed me most was not just the missing cash, but the lack of response afterward. I called multiple times, left messages, and even spoke with a technician who said his boss would contact me. I never received a call back. A reputable business should at least address a concern of this nature, even if there is disagreement about what happened. While I'm satisfied with the repair work itself, the lack of communication throughout the process and the complete failure to respond to my concerns afterward left me with a very negative overall experience. I'm not sure whether my experience was influenced by the fact that the repair was handled through insurance rather than being paid out of pocket, but that shouldn't affect the level of customer service a customer receives.

TLDR; great auto body work but terribly disorganized…read more Let me start this off by saying that up until my last week of dealing with GT I was super impressed. Throughout the 8 month process (2 month wait to get my car in, about 6 to fix due to extreme part delays out of their control), Salina was kind, communicative and patient. She called to give me updates regularly and readily gave updates when I called asking for them. The issues actually became apparent when my car was done. Salina called and said we just had to wait on final insurance payments before I could pick it up. After a few days I followed up with my insurance, who had no idea that anything was outstanding and had thought my car would be returned to me. The details would require me to write a novel here but essentially I spent HOURS (12+) over a week's time while my car sat repaired in their lot trying to mediate between GT and my insurance. At multiple points I went into the shop because I was told by my insurance that based on the documentation in the system, they had paid everything and my car should be given back to me. Again Salina was professional and level headed, and offered me their loaner so I wouldn't have to pay for extending my rental... yet I didn't get my car back. In one instance when I went into the shop, Kelly, the owner, and I, got into a more-heated debate... at which point I, a grown woman, decided to involve my dad. As I predicted and have experienced with other mechanics, Kelly lowered the amount of money he was asking for by hundreds of dollars pretty immediately after speaking to an older man instead of a woman in her later 20s. In the end it turns out that GT was issuing new invoices AFTER my car was done, with duplicate line items that my insurance could not approve. I'm convinced I only got my car back when I did because GT was tired of hearing from me every other hour. I was never given an apology when this issue was clearly a product of disorganization on their part and I got the feeling that they were hoping that I would be the one to get exasperated and just pay the difference to get my car back. As someone who chose this auto body shop based on my trusted regular mechanic's recommendation, in an effort to support a small business instead of going to the dealership, I am extremely disappointed and angry after this debacle. Cherry on top: my car was returned looking new and mostly clean but with a large section of tape gunk still on the windshield directly in the drivers' view that I now get to go scrape off.

Excellent service at a great price ! I highly recommend these guys! Great communication and…read moreaffordability!

I had a lot of sun damaged paint on my truck, and they did a fantastic job repainting those areas…read morethat couldn't be repaired and buffed out the remaining areas. My 20 year old truck looks like new. Great work and a great price.

From the moment I called to the moment I left with my car it was a great experience!  Alex, the…read moreowner was very attentive and everyone he has working there is great! Jason and Kendra also took great care of us and that place far exceeds my expectations and calmed all my fears! They are the best!    My car went in for hail damage and came out looking great!  I cannot say enough how happy I am!  They have earned my trust and my business for life!  I will be sending people there for sure! After nightmares at other shops Alex and his great team have restored my trust in people.

Alex and his team did a fantastic job repairing the fender and bumper on my 2018 Subaru Outback. It…read morelooks like a Collison never happened. He was excellent in regards to communication throughout the process, and pricing was very fair. He was also able to get me in quickly when other body shops had a long wait. I wouldn't hesitate to go there again or refer family/friends.