My boyfriend Josh LeBlanc bought a bike here and they forgot to put oil in it before they released…read moreit to him. The bike seized after 90km and they want him to pay to replace the engine, which is going to cost $3000, because they are accusing him of tampering with it. The bike was locked up the entire time he was in possession for less than 2 weeks before it seized during his first ride on the highway. They are sketchy and I would suggest you go to another dealership.

This store is not friendly. Unless you have a lot of extra…read moremoney and want to buy things without haggling you best not go here. This store is not for average people. It is a "privileged" or "upper class" store. The prices are high the items are few and the staff are rude and unfriendly to average people. If you don't drive a BMW or Mercedes then you will definitely not get good service. If you drive a Ford or a GMC you will have a fight on your hands to get service and if you drive a KIA the staff will ignore you. There are better stores in Burlington.

Bought a new superglide,wanted to trade it in next year,for a road king.Bill the owner makes me out…read morea quote sheet,trying to add full tax to the sale then deduct my trade.Hes a wise guy,never went back regretted buying super glide from him.

From the owner: Poole's Cycle Quality Motorcycles - Serving the Motorcycle community for over 65 years, with over…read more55 years at the same great location. Specializing in Harley-Davidson sales, parts, and service.

I ordered an 80cc bike engine kit from the company. Shipping was fast, prices are fair. They do NOT…read morecare about their customers. They neglected to include my clutch assembly cable. I brought this to their attention and they proceeded to tell me they've packed thousands of these kits and never misplaced a piece. They the proceeded to blaim Fedex, saying they must have opened the box and taken it out. The box was taped on every seam and wrapped in shipping plastic. They said they would open a dispute with Fedex. If you don't order things off of the internet often you probably don't know. But a dispute with Fedex takes 2 weeks. I was not willing to wait for 2 weeks to ride my bike again. I opened a Paypal dispute to try to get the money back ONLY for the cost of the clutch assembly so I could buy it elsewhere. They denied it and emailed me saying they will never sell anything to me again and that I'm a bad person. Long story short, DO NOT BUY FROM THESE PEOPLE.

I had been dealer with Ultimate Cycle since 2003 and have been treated very well with staff and…read moreprice. They know there work and Brian has all the answers or he can find out fast to let you know. I am very pleased with Brian and his staff. I will keep using them and I have recommend for there great knowledge.

Your parents will warn you about certain people such as reprobates, rascals and ne'er do wells and…read morethe locations where they will be found such as pool halls, pinball arcades, beer halls and motorcycle repair shops. One of these places is found in Stoney Creek, Ont. and in particular at 10 Pinelands Avenue there you will find a shop known as Ultimate Cycle and therein you will find two of these such individuals. First the larger one and leader of the gang is known as Brian or Bryan (it doesn't matter how you spell it a rose is a rose by any name) and the smaller one is known as Tim but do not let his smaller stature fool you, he is a genuine ne'er do well also. I advise anyone visiting this location to do so at their own peril and be aware that attending near the lunch hour be patient as the consumption of food during this time is very important to these rascals. As for their skill and knowledge of motorcycle repair you will not find two more knowledgeable and helpful mechanics. They are willing to not only repair your bike but they will also provide advice and guidance if you are attempting to sort out your problems on your own. I do however suggest that when you approach these wizards of motorcycle repairs be polite, cordial and just nice and if you really want to score some brownie points, I suggest that you bring two Dilly Bars or other appropriate gifts of sugar for the purpose of offering a sacrifice to the wizards. Sugary treats will tend to placate the angry portion of their auras and will aid in your quest for help with your motorized wheeled vehicle problems. Thank you Bryan/Brian and Tim Uncle Dennis