Highly recommend! My…read morepermanent retainer broke on our side and they were able to get me in right away to replace it. My regular orthodontist is in Atlanta and other orthodontists in this area turned me away because they weren't the ones who put it in, but this doctor was great! The fixed it perfectly and didn't charge me an arm and a leg :) The office was also super professional and clean. I was impressed.

I had an emergency and my bottom wire retainer fell out as I flossed. I called them the next…read moremorning and they worked me into their schedule even on their short day which was a friday!!! They got me in at 10am. Took the cement off my teeth. Cleaned them amazingly and had my mold and brand new retainer all within an hour! My tech was absolutely the sweetest and Dr. Pavlik was so friendly and welcoming!!!! I adore this place and at any point in time will see him and his staff for my orthodontic needs!

My Daughter Needed To Fix A broken Retainer. They fixed it for a really cheap price. I highly…read morerecommend this Doctor to friends of my daughter.

Went here after having a horrible experience with another orthodontist. I needed a new retainer…read morebecause I had some new teeth coming in which were stopping my retainer from fitting. He was so nice and answered all of my questions and concerns. He was able to make me a new retainer in ONE DAY... I went back the next day to pick it up! There was no one else in the office, so I had no concerns with covid. He also had all of his attention on me. His wife, who runs the front desk, was also so sweet. Overall, I had an amazing experience and would recommend them to anyone!!

I saw Dr. Sappington wayyyy back in 2007-2008 when I was at UF. I'm old y'all. Anyway, she was…read moreawesome and got my braces off before spring break so I could meet/pick up my now-husband. So in a way, she's also a matchmaker for the adult patients because she gets our teeth in line before major events-- spring break is a big deal to 20 year olds! On a more serious note, she made me the best retainers! Taking into account how heavily I grind my teeth, she made them a little thicker than the normal type. If I hadn't relocated across the country, I would've had her make my replacements when I finally broke them almost 10 years later. My permanent retainer is still hanging on strong though! If you're in college and find yourself needing braces at this awkward age, go see Dr. Sappington! She will take good care of you.

The first consultation was free and informative. She was very friendly and willing to give me the…read morebest treatment. One of the things I admired most was her desire to know me as a person. I felt comfortable and I feel like I am in good hands.

I love this place!! My children have gotten their braces done by Dr Montini and now ( at age 39)…read moreit's my turn! The Dr is great, upbeat, honest and helpful and his assistants rock! Tonya is who takes care of my children and I and she's super fabulous! I wouldn't go anywhere else, they treat us like family!!

I wanted to express my sincere gratitude for the wonderful experience I had at the dentist's office…read morerecently. The staff members Brandi, Nicole, and Joyce were incredibly welcoming and made me feel at ease from the moment I arrived. Their kindness and professionalism truly contributed to a comfortable and positive visit. It's refreshing to encounter such dedicated individuals who prioritize patient well-being. I highly recommend their services to anyone seeking a friendly and reassuring dental environment.

After being a patient here for several years, I feel it's important to share my recent experience,…read morewhich ultimately led me to move my entire family to another dental office. I recently had a dental emergency around lunchtime that neither my dentist nor anyone else in the practice could accommodate. What was most disappointing wasn't just the lack of availability; but the complete absence of any solution. No referral, no guidance, no contingency plan for an established (waitlist for cancelation), loyal patient in need. To be clear, the hygienists and even back office payment staff here are wonderful, and I will genuinely miss those interactions. However, the doctors personal phone staff and overall customer service fell far short. Basic patient support (especially during an emergency) should be a standard, not an exception. It was like common sense and compassion was missing from this Doctors personal team, just beyond disappointing. For a well-established practice, not having any after-hours options, emergency protocols, or even the ability to point patients in the right direction to a referral/partner office shows a concerning lack of care and consideration for loyal clientele and honestly borderline negligence to their patience overall dental needs. New Flash: Life actually continues after 5pm. Because I was left without help/guidance, I had to search elsewhere on my own. Thankfully, I found another dental office that treated me quickly, compassionately, and efficiently. That experience made the contrast very clear. As a result, this office has lost not only me as a long time client but my entire family; and unfortunately, I can no longer recommend this dental practice to others as I have in the past. Customer service matters. Even when you can't solve the problem directly, showing effort, compassion, and a willingness to help goes a long way. That was missing here, perhaps this review will inspire them to make the needed changes so another client does not have this experience.

I can't show more appreciation to Dr. A and everyone working in Pappas. Look at the great…read moreimprovement they've made to my smile. They have the best professional skills and service in Gainesville. I visited three other orthodontists before choosing Dr. A, and finally the most achievable price offered by Pappas made my decision. I'm so lucky. I have recommended Pappas to two of my friends and till now they're both very satisfied. Thank you all!!!

So far so good! I came in today for a free consultation about what to do with a tooth of mine that…read moregrew in the wrong place. They reassured me that I will be able to get it removed with no issue and then they will help me on the path to straightening my teeth with Invisalign. They are a Diamond provider for the Invisalign program, which I noticed by the plaques on the wall showing their progress with the program/company over the years. Everyone was very kind, they explained everything to me so that it made sense and no question felt like a stupid question. They even helped me set up a no interest payment plan for when I do begin my Invisalign journey. Thank you!

I have been going to Dr. Waldron for almost four years, and him and his team are the absolute best!…read moreCouldn't have asked for a better experience. His employees are very kind and always do their best when working on patients. Dr. Waldron is such a great orthodontist and cares for his patients to where I felt that I was visiting an old friend when going to my appointments. So sad to be leaving this group.

Dr. Waldron is Amazing and treats my daughter as if shes family. He's very compassionate and…read moreunderstanding. Calls and checks on my girl to see how she's holding up after a procedure. The entire office staff is friendlier than any other I've seen. They definitely go above and beyond for their patients!

I have been going to this dentist office for a number of years now. They have always managed me…read morepretty well, and the delay in the front lobby has never been very long. I have seen a lot of dental assistants come and go through the years... now I think I am on my fifth or sixth. This time around the cleaning I had went very smoothly, and I didn't get any complaints about how I should be brushing more or anything. The only complaint I now have about the office is that the front waiting room has seen much better days. There is a good amount of wear and tear on the furniture and carpeting, and it really needs a bit of a remodel.

If I could give zero stars I would. Not only did I wait for an entire hour just to find out that…read morethey were having issues with the billing. No communication until approached around hour mark. Also that they could not properly type out my group name, even though it was printed right in front of them. Let alone the secretary could not spell the words of the cities Nevada and Minneapolis. I think that alone proves the level of unprofessionalism at this office. Find people terrible work they're gonna do everything they can to get the money out of your wallet. I questioned everything before I went in, you should too. if you go to the dentist here look at your pay schedule carefully know what your insurance covers. Wasted an hour from 9:30am-10:30am in their dingy office.