Very unprofessional. Sarah canceled by text the day of appointment due to a medical emergency…read more Totally get that; things happen. She offers the next day, which won't work for my work schedule so I politely inquired about just getting my $40 deposit back. No response but after a few days I see a refund on my account for $35. No explanation for the missing $5. I send a text, respectfully, asking - no response. I'll let the texts speak for themselves. I think it's apparent this isn't about $5. It's poor business practice by someone who wants to treat me as the problem over their own poor communication skills. And seriously- $5 is kept every time you cancel on someone because of your computer system?? That's actually called stealing, BTW.

If you are looking for pretty lash lift and tint or some beautiful microbladed brows this is the…read moreplace! My lashes are soft and healthy after the treatments so I will do this again before summer is over. And the microblading: I can't say enough positive things! Painless and so natural looking: I am in love; It really has changed my life. I did the microblading and shading so I recommend this to anyone looking. You will be so happy to have this done. Sarah takes her time ( I think the entire process was about 2.5-3hrs) which is great for anyone who may be nervous!

WOW!!! Norah is absolutely the most skilled lash tech I have ever been to! I've had lash…read moreextensions for over 10 years and will NEVER go anywhere else!!! LOVE THIS PLACE

I have been getting my lashes done with Miranda for years and she literally never disappoints! She…read moreis so consistent and I never leave Luna Lash not loving my lashes. She is the sweetest and I look forward to seeing her every 2 weeks. I have a very busy, random schedule but she always fits me in for fills and she is so efficient! You don't need to lay on a bed for hours to have fabulous lashes.... Just go see Miranda! You won't regret it I promise

Jessica was so nice and she did a great job on my hair! Definitely going back! It was a fun place…read morewith music and a good vibe.

I was charged $215 for black roots that were maybe an inch grown. Their website shows that it…read moreshould have been $65 less so I was obviously overcharged. Then, I find a spot that was missed at the root. I needed a place that I could go to regularly for my roots and trims but this just convinced me to buy the salon quality and do it at home. It's black. Wild part is, she has black hair too so I thought she'd be good at it. Not $245 good (with tip bc I always tip).

I did a full volume set, the most expensive service they offer, and overall I was just not…read moreimpressed. Tina complained about the client she had before me for the complete duration of my appointment. There are other reviews that say they act like teenagers and I would had to agree. The vibe is mean girls from highschool. I was not welcomed. I felt like I was an intruder as they spoke about stories I had no business being so involved in. I paid for something that shouldn't have looked remotely natural. Can you even tell I have lashes in that photo? I wish I had checked the Yelp reviews before booking my appointment! I would not recommend this business.

The entire team consistently creates such a warm and inviting atmosphere. After 12+ years as a…read moreclient across three locations, I can truly say the quality of service, professionalism, and care have always been outstanding.

Absolutely LOVE Kimber & she's absolutely right - with proper application you can't even tell your…read moreextensions are there! But I can definitely tell when I don't have them on. Wonderful to wake up in the morning & feel like your still somewhat pulled together all ready! I am totally hooked!!! And would not go anywhere

How a business treats their customers, or stands behinds their service and products can say a lot…read more They recently did eyelashes for my daughter, and the work was visibly uneven. They offered to 'fix' them for an additional $40, or remove without a refund. It doesn't matter if you are certified, if your work is sloppy. I would avoid this place at all costs. Their are much better services who stand behind their work.

Horrible! I don't even want to give them 1 star. I will be filing a complaint with the BBB…read more I got pink eye and a stye after getting lash extensions here!! When I told the tech, she blamed me for having dry eyes. She is the only person I've ever gone to, I'm new to town and have never gotten eye lashes put on before. So I thought "she's the professional, maybe I did do something wrong" and I gave her another chance. After 1 week and $80, 90% of my lashes fell off. She said it was the humidity and I wasn't caring for them correctly. I followed her directions to a T. I guess I'm naive, but I believed her and gave her another chance (again). Then it happened again. 90% of my lashes gone in 8 days!! When I expressed my concern to the technician, AGAIN she told me it was my fault and then blocked me on Facebook. I have other serious concerns, but yelp is not the appropriate place and I will report them to the state. When I called the owner she pretty much called me a liar and told me "I can refer you to another technician but can't guarantee their pricing." I said "I'm not asking for a referral, aren't you going to do something about this?" she then told me "No, I'm taking my technicians side. Just because you don't like her doesn't mean you can complain". It has NOTHING to do with not liking her! I liked her that's why I continued to go to her even after getting pink eye. It has to do with accountability and professionalism. I've never written a complaint against anyone before because I believe in the benefit of the doubt and treating others the way I wish to be treated. I am shocked at the way I was treated. I'm in tears. I can't even form the words to express how hurt I am physically, financially and emotionally. I don't know what else to do other than share my story in hopes of helping other people avoid this treatment and report the studio for causing harm with no plan of correction.

Went to Lash Love today to get a fill. They turned out fabulous. Keisha does a fantastic job. I…read moreabsolutely love going to her. I will recommend her to everyone.

Keisha is amazing! I've been going to her for almost 2 years and I love my lashes. I had tried…read moremultiple places and they never "stuck" ! I always had issues! With Keisha's work, they last great, never any issues! I go on vacations, swim in oceans and pools and they look awesome the whole time! She is so sweet too, bonus! I like the more natural look and she has always listened to my requests. She makes sure the lashes she uses are proper for my real lashes to handle so they stay on and fit my eyes shape perfectly! Her prices are very competitive too! Try her out!