My great nephew had his first birthday party here and to say the least I was skeptical. That was eased upon entering because the owners service was beyond my expectations. The food was good the place was clean and inviting for children and the setup was excellent. I would recommend this place to anyone looking to celebrate their child's birthday. Did I mention they setup everything and cleaned up too. Oh and there was a real live Elmo! Bring your party here and you will not be disappointed. read more

Studio iPlay - Candy table Sesame Street theme! - Venues & Event Spaces Near Me - Oak Park, Michigan

Staff children attended party, three of the kids got sick due to it not being clean. I did not get everything that I paid for in my package. I would never book again. read more

I had my sons second bday party here from booking the party until the date of the party everything was seamless. The decorations were very nice just what I had in mind. The staff was very friendly and I liked that we had the place to ourselves for safety. The pizza was good and the kids really enjoyed themselves. read more

Studio iPlay - Venues & Event Spaces Near Me - Oak Park, Michigan

1- Once the owner get's your money, she is impossible to get in contact with. When booking my party initially, I read the information online, and the owner Candice said we would discuss the smaller details later. Two weeks before the party I had to call her multiple times (unable to leave messages due to a full BUSINESS voicemail box ) and didn't receive a return phone call but a rude return text message days later and it took me sending a text to even get a response. And I still had simple questions unanswered 1) How do we go about adding extra children? 2)How many chairs do I have to accommodate my guest? I just wanted to know because we had some older people coming and didn't want them to be uncomfortable. 2- The day of the party, I arrived 30 minutes early because I was unable to get an answer to my question despite multiple attempts to contact Candice. The door was open when I walked into the establishment. I was not greeted until I walked over to the area where my party would be, I did not touch anything. I simply walked up, looked, and heard a voice coming up behind me saying verbatim "Your party is not until 2, you need to leave" of course that is not the proper way to ask someone to leave so I politely responded to the young lately verbatim "Okay, I'm going to leave I was just looking to make sure we have enough chairs" as I'm still standing there looking at the set up of the party that I paid for, she walks off to get reinforcement. The older lady was a bit nicer and I politely tell her the same exact thing Okay, I'm going to leave I was just looking to make sure we have enough chairs". She explained to me that it was still open play and my party doesn't start until 2. I did as I was asked after counting the chairs and went back to my car and of course Candice had found time to call me then. After explaining to Candice that I was just trying to be proactive to make sure my party is going to be accommodated, she thought it would be appropriate to try to be condescending and tell me that I should have "proactively" read my contract. Which I did, multiple times and yet the questions that I was trying to get answered were not listed in the contract. 3- What was listed on my contact was that my party was for the hours of 2:00pm-5:00pm. When we arrived we were told that we would have to be leaving at 4:15. I was very disappointed and asked the staff to see the paper that had my party package on it. The paper (and my contract) confirmed that the time said 2-5. I was then told I could pay for an extra hour to extend the party to 5. I talked to my partner and although we didn't think it was fair, we didn't want our daughters party to be ruined so we decided to oblige. When we went back to the older lady to pay, she told us that she couldn't extend our party. So now, we are in a situation of our special day being rushed. We still, decided that we would make the best of it and carry on with positive attitudes for the sake of our child birthday. Myself, my partner, and all of our guest acted in respectful and appropriate behavior and we were sure to be compliant in following all of the rules. 4- Around 3:50 the staff shut down the bounce house and activities and at 4:00pm started throwing away our pizza (frozen school pizza) and the mini cupcakes (not advertised that they are mini cupcakes from Kroger so very misleading) and asking whose goodie bags are on the table and If they could take them. By 4:10 Oak Park police were contacted as we were all putting our coats on and taking gifts to the cars and saying our goodbyes. Five police cars arrived to shut down a one year olds. party that wasn't even disorderly. When the police arrived, they read the paperwork and agreed that the paper said our party was until 5 and that the call was silly and waste of time. As we walked out the door, still not being disorderly, the police sang happy birthday our daughter and took pictures with us and told us that they were sorry this all happened. read more

Awesome place! My 5 year old loved it! Would recommend for kid's birthday parties too!

Visited Studio Iplay for my niece 2nd Birthday Party, Minnie Mouse Theme, paint & play party! We had a great time. The staff was very helpful and friendly, taking great care of the kids. The food was served hot, goodie bags already setup, beautiful decor with candy table. The play area was nice and clean, and the art class added a special touch. I would definitely recommend coming here for kid's birthday party. We will definitely be back. read more

We can't from Grosse pointe to play on a rainy day, our first times here. I get both kiddos and our things out of the car in the rain we run into this establishment. We are the ONLY people inside, aside from the worker; who informed us that their card machine is down. You would think since that's THEIR error he would've let the kids play seeing as there was no other business to be had, and my 3 year old was visibly excited. That's not what happened, we had to then leave because they also didn't have an ATM machine. It was really disappointing that as a place for kids they allowed their error to leave such confusion and disappointment on a child's face. Don't care to ever try this place now. This could've been handled differently. read more