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Studio & Co

5.0 (9 reviews)
Open 9:00 am - 7:30 pm

By appointment only

Updated over 3 months ago

Services - Studio & Co

Blowout

Haircut

Hair styling

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10 years ago

Lesley and Karen are awesome! Everyone is so friendly and accommodating. I love coming here to relax and have my hair done.

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Shy Watters Hair Studio - Federal Hill - Stylist: Aleecia V

Shy Watters Hair Studio - Federal Hill

(16 reviews)

Riverside

This is my 2nd visit to Shy Watters-Federal Hill. A posh boutique hair salon. Kind staff, great…read morecustomer service, exceptional leadership from the owner. Absolutely love De'Sheara. Her meticulous braiding style is UNMATCHED! Worth the drive and the money!

I was first introduced to Shy Watters in the summer of 2016. Since then, I have been a long-time…read morerepeat (and happy) client/customer up until recently. This review is in reference to her shockingly poor customer service, not the salon itself or any of the other stylists. Due to COVID-19, appointments could no longer be scheduled using the app, clients were required to e-mail stylists in order to schedule, completely understandable. On August 12, 2020, I had an appointment scheduled for 11:00 am, upon arrival at the salon, there was a notice posted on the door that Shy had a personal emergency and would have to reschedule. I live about 30 minutes away from the salon, and although disappointed that I wouldn't be getting my hair styled that day as expected, I was more concerned that my stylist was ok and in good health. I emailed Shy before driving back home, I said I hoped that everything was ok and to please let me know when I could reschedule. A few days pass, it's now Saturday, August 15, and I haven't received an e-mail response, so I decided to call her other location, Fells Point, because I'm not sure if Shy was still experiencing an emergency and I didn't want to be a bother. I was able to get an appointment with another stylist at the Fells Point location the very next day, perfect! It's Sunday, my service appointment went well, to my surprise Shy called the stylist who serviced me and told her to give me a 40% discount, it wasn't unexpected, but I appreciated her doing that. Later Sunday evening, Shy emailed me and apologized for the cancellation, again appreciated the personalized customer service. We emailed back and forth about my current style and discussed ideas about what I wanted to do next. During the conversation, Shy informed me that she'll be back to work fully starting the first week of September and that online booking would be back up as well. Fast forward to August 21, I happened to be browsing the app and noticed that a few September dates had opened up - one of those dates being the 9th, so I thought maybe she opened her book early, but I wasn't sure so I decided to email her for clarity - I desperately needed an appointment for September 4th as I have an event to attend on the 5th, so I emailed her to see if she had any availability on that day, as since the beginning of the pandemic, this has been our primary source of communication. Her auto-reply says to give her 24 hours for a response, again me not wanting to be a bother, I wanted to give her ample time to respond. On the morning of August 25, I decided to call the Federal Hill location, because I really need to secure an appointment for my upcoming event. A woman answers the phone and I'm greeted with "Shy Watters Hair Studio," I asked "hey, is this Shy," she responds "yes, may I ask who's calling" and in a jokingly manner, I responded "hey, this is Nickole don't mean to stalk you," and then the line immediately disconnects. I'm thinking it must be a mistake, Shy wouldn't hang up on me, what would be the reason? I'm just calling to get clarity on her availability. I called back 45 minutes later just to be sure, and received no answer. And to date, she has not replied to my email from August 21. I'm writing this review as a buyer beware, yes, the salon is great, Shy does do great work, that is not up for debate. However, the way that she handled the situation was poorly done and in bad taste. I have never experienced such terrible customer service. Unfortunately, I will no longer be able to support her salon or brand. Hanging up on customers (unwarranted, might I add) is unacceptable and unprofessional. Treat your clients with more respect.

Mia Bella Hair Salon

Mia Bella Hair Salon

(21 reviews)

$$

Wendy Kriz is who you want to go to if you're looking for someone talented, knowledgeable and…read moreprofessional. I truly hit the jackpot when I found Wendy 18 years ago and I can't imagine going anywhere else. She exceeds my expectations and the results are amazing. My hair is naturally black and I get red highlights. Wendy does my highlights without ever bleaching my hair! I also have frizzy hair that is very hard to manage, and getting the keratin treatment has made my life easier on a daily basis and my hair is extremely healthy. I get compliments all the time! She has a real skill and passion for making women feel beautiful and I leave the salon feeling gorgeous every single time. I have since moved to Virginia, but still travel 1.5 hours one way to her salon. You will absolutely love her and her work. You will be treated like a star! She is not just my stylist, but I have a friend for life.

I came here with terribly damaged and over bleached hair. Tiger stripes instead of natural looking…read morehair. The salon I went to was huge and lots of assistants had their hands on my head/applying chemicals etc. at this salon it is 2 sisters and they are METICULOUS. These girls understand the chemistry of hair color and the biology of good hair. Not to mention very artistic with color application. My last dye job was so bad the color was running in the bowl. These girls undid the damage so beautifully. Went layer by layer and adjusted the color as necessary. Got rid of the orange and put in a nice auburn. I'm not sure how to add before and after photos but they have them. These sisters know what they are doing and they have earned my business for life. PS Nina showed me how uneven my previous cut was, which I had not noticed before. Because the old stylist had flipped the ends when blow drying it, I could not really see the layers. Nina however, with a few snips gave me an incredible haircut. Small change just evened out one layer, which had just been cut at the old salon. but the whole head of hair lay much much better afterwards. Watching them work was impressive.

Studio & Co - hairstylists - Updated May 2026

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