Kale was awesome. Efficient and Honest and very easy to work with! Would recommend him anytime for…read moreany policy

I am in my 70's (not the most technologically competent person on the block) and was in the process…read moreof cleanup from broken pipes so it was not surprising that since this was a new experience I found myself needing help to get my claim from the winter storm filed online. Luckily for me Melinda answered the phone. What a professional, kind and patient lady she was that day helping me. It was just after the storm and I'm sure the phone lines were hot; however, Melinda treated me as if I were the most important and only person she would help that day....and I needed lots! Thanks, Melinda, not only for helping me with the task but for reminding me that one may never know the impact of their kindness. Martha Knudsen

love the prices they offer!! amazing staff very friendly, very knowledgeable agents at that locationread more

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Lima, Ohio. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Lima, Ohio, we also have low-cost renters insurance, business insurance and more in Lima. For the cheapest car insurance, call your Acceptance Insurance.

Great service ! Always Returns call promptly. Great group of…read moreagents. Been with this group for years. Competitive service

Great service. Goods source to explain potential liability issues with suggestions on how to…read moremitigate.

Very helpful and understanding. Had several options for me that helped me out a lot. I'm glad he…read morewas very patient with me so we could translate via text to get this done. Thanks Jacky for all your help!!

Whitney was extremely informative and helpful. She answered my questions and offered an additional…read moreproduct that i was able to combine with my auto policy. She followed through like she said she would and even texted me a reminder. I appreciate someone who knows their product and will follow through every time. Much appreciated!

Julie phoned and advised her phone was transferred to a call center and it messed up her phone…read morelines for several days. We are going to stick with her as she did get us an excellent rate!

Julie Davis is a Godsend. A good friend highly recommended Julie, saying that she had saved her…read moreconsiderable money on her auto and home insurance. I was needing to save money after my disabled husband was laid off so that we could put it toward our mortgage. I called Julie. During my very first conversations with her, I could tell that she sincerely wanted to find me the best rates. I was not just another commission to her, but a person. I was so impressed with her dedication, tenacity, and care. When all was said and done, the savings in monthly insurance premiums she had found me, took care of a big chunk of my mortgage, giving me a bit of breathing room. Julie has gone out of her way to give me excellent customer support as well, whenever I have a question or need help. I'm telling all of my friends to give her a call, and I am ever so grateful that I found her.

I have NEVER experienced the level of customer service from an insurance company. Mark Arnold and…read moreRich Martin made the daunting task of insuring my daughter's vehicle absolutely painless. They asked more questions than I did! They truly captured all of my needs and provided me with coverage that best benefitted me and not their own pockets. I would recommend everyone seeking insurance to go see this agency. Words cannot capture the experience both Mark and Rich afforded me. Thanks, guys!

I never been to Joel's office or had any dealing with him but I've been his customer for quite a…read morefew years now (since he bought out my previous agent's business, I guess). Since I've never had to deal with him I guess he's A-OK!

Joel and staff have always been attentive to our insurance needs. We appreciate them!read more

Looked to get a Estimate . The Girl was Rude . Put me on hold for While…read more I called backed . Got another Girl . Worst then the First One. I can Only Think if thats how that handle their Clients . My recommendation is to Pass on this Agency.

I was so pleased with the service I received. Neydi gave me outstanding customer service, and the…read morepolicy, rate and coverage was exactly what I was looking for. She went above and beyond to help me find the perfect price. I was very impressed.

Marcela and the Staff at Lupe Martinez's State Farm treat me like family. They are always…read moreconnecting with me about updates and support me via text messages to accommodate my needs.

Had this insurance for 17 years always was a hassle to make a claim always gave us the run around…read morewouldn't not be willing to work with customers even after being with them for over 15 years do not recommended