If I could give him and Farmers insurance below 0, I would have done so. Just be mindful of the…read moregiberish they use and will not disclose while enrolling you in a new policy. Paul the Farmers agent ( a personal referral) signed me up for an ACV instead of a full replacement policy for my house and lured me with his lower price while he never disclosed the details. When Hurricane Berryl hits and I needed a replacement of my roof, Farmers insurance and paul agency did not pay for my full roof replacement as I was promised instead I was left with a high bill of $17,000. Do yourself a favor and stay away from this dishonest agency and company. I already contacted BBB and they (Farmers) have not even tried to help or assist with their mess up. Next step is seeking legal action.

Paul Ozturk and his staff are super helpful and very knowledgeable. They saved me over a $1000 on…read moremy home and auto!!!!! I cannot thank them enough for everything they have done.

Gloria is GREAT! Whenever I call and need anything Gloria is…read moremy go to! Been with Randy for over 30 years They have my 4 cars, RV , and house. Wouldnt change now we are family!

left them due to price and then they failed to follow my instructions and ignored my emails and…read morethey wound up ending my coverage 10 days early leaving me w/o coverage. they refuse to use email. Said I never answered my phone and they refuse to provide written docs. steer clear of these guys! I moved to Allstate for exact same coverage and save $900 annually.

My father has been using James and his staff for many years, home and auto. I felt very comfortable…read moreusing their services from my father's recommendation. My father recently passed and Jonna has been nothing but wonderful. I know that I can count on her to help me through the decision making process in my best interest. Jonna also knew that I was struggling a bit and was very compassionate. I look forward to maintaining a relationship with James and Jonna as I trust their proficiency.

Great service. Very helpful and quick respond time. I had a hit and run damage but they helped me…read moreout perfectly.

Jule provided excellent customer service every step of the way! She made my transition from…read moreAllstate very easy. Looking forward to being in "good hands"

Where should I begin? I randomly signed up on a Facebook site to get quotes. Statefarm was the ONLY…read morecompany that had a local agent go up and beyond to produce a quote without me having to do much at all! I got an email with everything produced and called in as it was half of what I paid with Allstate! My agent was Josie and is a 10/10 all around. She made a frustrating process easy, answered questions clear, was fun to talk to. She did all the leg work well before my call and I work 12 hours a day. Finding time to call companies is not fun or feasible to be on the line for an hour just to get bad news. She had better rates lined up, I paid and boom done! If you want lower rates I would recommend Josie time and time again. Superior customer service skills. Wish I could say the same for Allstate.

For the second year in a row, I had issues of incompetence with this agency. This time I was…read moredouble-billed. I called them immediately when it hit my checking account on July 1st. I was assured by the "agent" at this branch, my duplicate payment ($1,738) would be refunded in 5 business days. In a follow up to my follow up, I was told by Bristol West, that it was processed TODAY, July 9th. I get to wait 5 more business days (hopefully) to get my money back. The person at the agency said that she followed up daily on my issue. She must not be very good at her job. Farmers claims are very good. However, paying your bill is a hassle for you. It shouldn't have to be this way.

Carlos Aguilar with Farmers Insurance - Matthew Golden Agency was delightful to work with in…read moresecuring my home and auto insurance. He answered all my questions, explained everything clearly, and even called me back after hours for my convenience. The rates were much better than all the other agencies I had shopped. (wish I had found them earlier) I highly recommend giving them a call for your affordable insurance needs! Thanks so much Carlos!!

I found the application process very smooth. Ana, was not only helpful in providing answers to my…read morequestions, but also very personable. She was able to provide the quotes and complete the process in a quick and efficient manner. Bob C

Keith and his team were phenomenal! Tiffany on his team provided great service and transitioned my…read moreinsurance over seamlessly. Long gone are the days when State Farm was too expensive. I was able to save money and increase my coverage. Great team & great experience!

very happy with the service every time. I always know I'm in great hands with Tina…read more i never wait on hold for probably more than 30 seconds, and my questions are answered fairly quickly. thank you Tina, for always going out of your way to solve any issues I have and for taking care of the family and friends I have refered to you. your positive attitude goes a long way. Victor

Our experience with Caley Baillio State Farm was extremely disappointing, and I would not recommend…read morethis agency to a business seeking commercial liability insurance. State Farm originally approached us about insuring our handyman business. Before the policy was written, we provided detailed financial information and a complete list of the services we perform. We were fully transparent about our operations, including the fact that we perform pressure washing. We relied on the agency to review this information and confirm that State Farm could properly insure our business. After going through underwriting, canceling our existing coverage, and spending considerable time transferring the policy, State Farm issued the policy and we began paying the required premium. Approximately five weeks later, the agency asked whether we performed pressure washing--even though it had been disclosed on the information we originally provided. We were then told State Farm could no longer insure us. As a result, we had to start the entire process over again: find another insurance company, provide all our business information again, complete another underwriting process, and spend hours shopping for replacement liability coverage. This could have been avoided if proper due diligence had been completed before the State Farm policy was issued. Approximately six months later, State Farm audited the short period in which we were insured. During the audit, we were told that all payroll had to be classified under a carpenter classification, including the owners and office employees who perform no carpentry or fieldwork. Because the audit happened to include one of our busiest payroll months, the final charge was approximately double our normal monthly premium. We disputed the classification and the additional charge, but our concerns were not resolved, and the bill was ultimately sent to collections. My greatest frustration is that we provided the agency with the information it requested and clearly disclosed the work our company performs. In my opinion, the agency did not adequately review that information before issuing the policy, leaving our business to deal with the time, expense, stress, and disruption that followed. Based on our experience, I would not recommend this agency for commercial liability insurance. Business owners should carefully confirm--in writing--that every service they provide is covered and that office and ownership payroll will be classified appropriately before accepting a policy.

Nobody likes to pay for insurance, so great service eases the pain. That's exactly what you get at…read moreBeathard Insurance.

No one wants to deal with insurance but Neydi made everything fast and easy! Got a GREAT price and…read moreshe was very HELPFU!