Took my son here for his first dentist appointment and we had a good experience! Kind of surprised…read moreto see some bad reviews. Setting up the appointment was easy and received plenty of reminders leading up to it. Checking in was easy as well, bit of paperwork, but that's normal. The waiting lobby itself is nice, with a few toys and books for the kids and a movie set up as well. Love the theme here - definitely giving nature and PNW vibes! The assistant that helped with my son's teeth cleaning was great with him and really nice. The dentist himself was a little more reserved but still provided good care and advice. Of course my son loved the final touch of being able to pick out a toy at the end for doing a good job. I'm coming back in a couple of weeks with my older kids for their first appointments here and I'm sure it'll go just as well!

If you have children with special needs DO NOT take them here. My family has been going here for 12…read moreyear, my oldest started going here when she was just 1 year old, and we've never had an issue. Until today. I have 2 children with special needs, autism and ADHD. Today my son (six) had an appointment to get a filling. It was supposed to be a light sedation appointment which we were told no food or drink 8 hours prior to his appointment which we abided by. When we got into his appointment he was supposed to drink the medication that would make him sleepy (it's liquid and doesn't taste very good) as some may know, but some may not, texture- taste- the look of something- not understanding why- and many other things can be hard for children with autism and ADHD my son tasted the drink and almost immediately vomited. And at that moment there was no way he was going to decide to drink the medication. They gave him a little water to wash it down with but he still didn't want to take it. I asked if I could put some water flavor in it (like mio) and was told no but understood because maybe that would affect the medicine. I then asked if he could have a mint after he took it and he as also told no, then for one last stitch effort I asked if I could just rub the mint on his tongue so that yucky flavor wouldn't be there anymore. I was also told no. At no point in time did the doctor or the nurse attempt to help me explain to my son why he needed to take it, why it would help, or anything. At this point I asked if instead of doing the sedation medication if we could pivot into doing just the laughing gas because maybe it would be easier to explain to him and he wouldn't have to drink the medication. At that point in time the doctor said to me that my son was "too wiggly and too bad" and needed to be put to sleep for his procedure all while my son is hiding in the corner because at this point we're at an hour of sitting while I try to talk him into taking the medicine. When I asked the doctor what he expected from my son who has autism and severe ADHD and didn't take his ADHD medicine I was then told I could have given him his ADHD medicine before his appointment but I never was. Not at the phone call prior to his appointment, not before we checked in nothing. No I was told nothing to eat or drink 9 hours before his appointment and to not even brush his teeth. To which the doctor again told me my son was too bad, didn't know how to listen and moved around too much to be able to do the appointment without him taking the medicine. I'm not really sure how a medical professional can have such an obvious bias against children with special needs or to automatically label him as having behavioral issues but it was absolutely disgusting. So if your children are "normal" and "easy" by all means take them here. But if you don't want to leave the office in tears wondering why people insist on telling you you're children are not allowed to exist in a world they're a little different then anyone else in I wouldn't suggest it. We will never be back. I canceled every upcoming appointment before we left and we'll be finding a new dentist. Do better.

I will never go to another dentist! About 10 years ago on…read more4th of July weekend I started getting a really bad toothache. I was trying tylenol/ibuprofen, numbing gels.. all of it! Nothing was helping. I called Light Dental and they were of course closed but I left a VM and the dr on call called me back and said he could meet me in an hour. I got there and he said "your face is starting to swell, you have an infected tooth" he couldn't fully take care of it then because he didnt have an assistant there but he cleaned out the infection and sent me home with a prescription and I scheduled an appointment to come back later to get the actual problem taken care of. Ever since then, I recommend Light Dental Studios to everyone! I have had teeth pulled (including my wisdom teeth), root canals, cleanings, and even have taken my daughter there since she got her first teeth. They are always so kind and I have a huge fear of the dentist and they always make sure I'm comfortable and constantly check on me throughout it all. The best dentists around and I highly highly recommend!

My friend had told me about the free dental day and said she wanted to get there early..as in it's…read moregoing to be busy, so like Black Friday she was wanting to get in line before it opened...well I didn't listen so instead we came rolling in at around 9:30. The line was all the way down around the side of the building. As we walked up, they handed us a clipboard along with an assortment of donuts and coffee was available. I was freezing, my own fault tho for not thinking logically when it comes to Washington weather these days‍The line moved at a decent pace but even so Liz was sick of standing. Not but seconds later an employee was offering to not only hold your spot in line if anyone needed a bathroom break but also a folding chair for anyone needing to sit. This was quite the event. I was super impressed with the actual work they pulled off for the number of people that showed up, being ever so friendly all at the same time. They definitely earned a future patient here! . Dr. Opler is who helped the both of us even taking the time at the end to talk while not seeming rushed either, telling me about the other prosthodontist that would be able to help me with my implants in the future. I've included some pictures and the best I could come up with for before and after shots even tho I never did get a picture of my chipped front tooth without it being covered with that fake moldable plastic Ive been covering it up with for over a year! And I'll have to update this with a better after photo as soon as I get one! Thanks again to everyone at Light Dental Studios!! Hopefully sooner than later, you'll be seeing me again for more future work. You guys did great!!

I brought my child in to get a teeth assessment and was told by Dr. P. he had 10 cavities. After…read moreconstant mistakes and red flags from the front desk I decided to get a second and third opinion elsewhere and was told my child had zero cavities! This place was clearly trying to scam me to make money and do unnecessary work on my child. Do not take your kids here!

Dr. P and staff are amazing! Been taking my daughter there for a while and every 6 months my…read moredaughter is excited to go! That is a great accomplishment for any dentist!

Y'all do not go here. My brother went in not that long ago because he had an infected muller on his…read moreLEFT SIDE. They took scans of this tooth and even prescribed him medicine to take the infection away until the scheduled surgery. When it was about two days away from surgery they called my mom asking to delay it a couple of hours anyway. When they came back from surgery we realized they took his RIGHT MULLER OUT INSTEAD OF THE LEFT ONE!! Genuinely do not come here. Horrible service too!

I thought I liked Kids Choice Dental, Federal Way but after this weekend I am looking for a new…read moredentist for the kids. The dentist and the orthodontist that share space can't seem to agree on when is the right time for braces. And the one fee covers it all even though the child only needs basic braces is outrageous after talking with other moms that have had several children with braces. The text messages, emails and now a phone call on a SUNDAY to remind me of a dental appointment on Tuesday is OVER THE TOP ENOUGH! Oh not to mention the OWNER should not practice dental work on children my granddaughter is now a bit sceptical of the dentist. THANK YOU!

The dentist is amazing the nurses are so kind and patient with the children, they were especially…read morekind to my daughter whom was a bit nervous but was comforted by the kind staff and dentist. Will be coming back to this dentist for all her needs. Would recommend for sure.

Best. Dentist. Ever. My 8 year old is terrified of the…read moredentist. Kicking, screaming, TERRIFIED. We went to 2 others and it was rough, we didn't know what to do because of her fear. We then visited Step-by-Step pediatric dentist, and my daughter fell in love with the staff and Dr. Step. They were so friendly and comforting, explained everything to my daughter in fun terms that she understood and laughed about, and were incredibly skilled in their work. When we left after hee first appointment, my daughter actually said, "I can't wait to go back!" We just had her second visit where some work on her teeth was done, and we were impressed again. My daughter had zero anxiety, the work was done quickly and done well, and the staff made her happy to be there. This was the most incredible dentist I've ever taken my kids too, and 5 stars isn't a high enough score. The whole staff from check-in to check-out is incredible!

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.

I want to warn other parents about the experience my seven-year-old son and I had during a routine…read moredental appointment on May 11, 2026, with Michelle Chung. My son woke up with a very slight cough but had no other symptoms when we arrived. During the cleaning, his cough worsened, and instead of being treated with patience and understanding, I felt we were spoken to in a rude and disrespectful manner throughout the visit. The dentist appeared visibly uncomfortable around my son despite already wearing proper protective equipment, which made the situation more stressful and uncomfortable for him. At one point, I also felt there was a lack of care while using sharp dental instruments near his face, which was very concerning as a parent. What upset me most was the way my child was physically handled. Because my son was struggling to open his mouth as wide as requested, the dentist became forceful -- grabbing his face and jaw in a way I found inappropriate and overly aggressive for a pediatric dentist. Children need patience, compassion, reassurance, and gentleness during dental visits, especially when they are uncomfortable or nervous. At one point, I even requested to leave mid-appointment because the situation had become so uncomfortable. I left feeling dismissed, disrespected, and extremely disappointed by the lack of professionalism and bedside manner. I have never experienced anything like this at a pediatric dental office before, and I will be transferring my son's care elsewhere. Parents should feel confident that their children will be treated gently and respectfully, and unfortunately that was not our experience.

Amazing professionalism from the entire staff(these ladies are amazing!!!!!!!) They make you feel…read morevery comfortable and welcomed. Best dental experience ever! I don't have insurance and was very satisfied how fair priced they are. Dr. Ngo is super down to earth, informative, super nice, & very considerate to the patients comfort. So pleased I finally found my dentist!

I honestly hope I never have to find another dentist. I've been a patient of Dr. Ngo's ever since…read morehe began his practice on South Hill, and can't come up with a single complaint. He is friendly, professional, and really knows his stuff. His staff has been cleaning my teeth for years and while this isn't something I think you could ever really actually "enjoy," I think they make it as pleasant as possible, and they always do a great job. I'm 59 and my teeth are as healthy as can be now.

I love dr Brannan so much, and at first I didn't trust dr Emily because she was new but she was…read morejust as great! My kids get very overstimulated and they worked with them SO well! I love the entire staff!!! My kids love coming to the play room and get a toy at the end!!

I would give zero stars if I could. When we were first seen years ago we were told my 3 year old…read morehad to wear a mask. I explained he has sensory issues and asthma and can not wear a mask to which the front office lady got an attitude and told us he wouldn't be allowed in the play area without one. However, I didn't let this deter us from coming since their dentist is very nice and knowledgeable about my son's blood disorder. The dentist was great with both my kids. We saw them February 2023, and then again in November 2023. There was an issue with our insurance- we were told by front office staff that everything was good at the time of the appointment. However months later I got a collections bill. I immediately reached out to them and let them know I had never received a statement from them and was confused why we were sent to collections when they should've charged my insurance. Front Office staff was again less than pleasurable to speak to and very argumentative. I paid the collections off in full. Fast forward, I call to schedule a yearly appointment for my kids ( a few months late) and are told patients who have been sent to collections are not allowed to receive care there. I asked to speak to a manager and the front office staff said the only person to talk to is her. I asked who makes the policy and she said the Dr, I asked if we could ask the Dr for an exception since my son has a blood disorder that the Dr is familiar with and was told no that there aren't exceptions to the policy.

The staff here is amazing and super friendly, definitely a breath of fresh air…read more I was referred to this children's dentist by my son's original dentist that was unable to provide proper care since he is a 4 year old. We were referred based on treatment he recommended but when my son's X-rays came back there was more than we even knew. Laura and the staff were amazing and helped to explain a plan of action to make things as easy as possible for myself and 4 yr old. I'm sad that we weren't able to come here originally, it may have saved us tons in dental work for our 4 year old.

Had a filling here with Dr. Chong recently and it went smooth and easy. Insurance wasn't a problem…read morefor me and I'm covered for the next year.

Everyone in this office is so nice! I've had a really bad fear of the dentist since I was a kid and…read morehad a bad experience with my orthodontist. My first two times in dealing with a root canal I used nitrous, but I won't be needing it anymore. They make you feel so at ease and Dr Joe is great. He keeps in good communication with you letting you know what he's doing while working on you. He also called both times himself after my appt's to make sure I was doing OK. That to me goes a long way!

Dr. Joe Schneider and his staff are simply amazing. They are honest, flexible and always seem to…read morebe in great moods when we have our appointments! (Very friendly!) This yelp review is long overdue and I will continue to utilize SHFD as long as Dr. Joe is in practice. Great service!