Let's be honest. The dentist is not a fun place to go. I have been coming here for a few years now…read moreand have always felt very welcomed and important when I was there. One time I was having some jaw pain and had a cleaning scheduled. The staff was very nice, and spent way longer than a cleaning should take to let me rest because I was in pain. The front staff greets you as soon as you walk in, and could not be more friendly and professional. I believe the managers name is Kaila, and she was a delight to work with.

I have been coming to Dr Smith for my dental care for over the last…read more 10 years and have always received the best care from him and his team... he is a "Top Doc", his hygienists , and all his reception and administrative people are well trained and friendly.

The staff here is amazing and super friendly, definitely a breath of fresh air…read more I was referred to this children's dentist by my son's original dentist that was unable to provide proper care since he is a 4 year old. We were referred based on treatment he recommended but when my son's X-rays came back there was more than we even knew. Laura and the staff were amazing and helped to explain a plan of action to make things as easy as possible for myself and 4 yr old. I'm sad that we weren't able to come here originally, it may have saved us tons in dental work for our 4 year old.

Had a filling here with Dr. Chong recently and it went smooth and easy. Insurance wasn't a problem…read morefor me and I'm covered for the next year.

I contacted Aspen and spoke with a very nice representative and told him about this experience. He…read morelooked up the file and told me they would cancel the charge. He then sent an email confirming it.

Do not waste your time coming here…read more I called before my appointment and specifically asked if they accepted state insurance. I was told they did. After I drove all the way there, they suddenly told me they do not accept it. That alone was a complete waste of my time and gas. What made it even worse was that I came in expecting a teeth cleaning, only to find out they were only doing a "free" comprehensive exam. They then told me I would have to schedule yet another appointment for the actual cleaning. Instead of getting the service I thought I was there for, I sat through what felt like a sales pitch about payment plans and the dental work they wanted me to get. This experience was misleading, frustrating, and a complete waste of my time. I almost never leave reviews, but this was bad enough that I felt other people should know before making an appointment here.

So these folks were the partners to my dentist in Covington for the production of the…read moreprosthedentics or implants which I had been putting off for 4-5 years due to costs. As I researched and got 2-3 estimates from others I realized the prices being quoted for a full mouth 4x4 set of implants can easily exceed $75k. After looking at the extremes of some who go to Mexico for the other end of the pricing spectrum I realized the quoted price for smile solutions and the working relationship between them and my dentist along with the fact everything is mostly local (I live in maple valley and Smile is in Puyallup which can sometimes be a difficult commute). I had the most difficult part of the entire process - the oral surgery to remove all of my natural teeth - in Aug'22. And it was difficult to have teeth removed that would have probably lasted another 3-5 years but at which point the bone required for implants would have been too thin to fully work and dentures would have been my only choice. The entire team at Smile Solutions are fantastic but the standouts are easily my technician Ina who does the fitting and the detail work while Rafael performed the initial temporary install on day of the surgery and was involved in the key checkups over the next few months. I had my mind made up to follow all of their detailed instructions on what and how to eat and take care of the healing process and in doing so lost about 22 pounds due to the softening of the diet ;-) Today I got my permanent implants and all I can say is wow, they look fantastic - very natural and fit perfectly. The process was an effort by a team of professionals who offered their expertise and guidance while listening to my desires and specific asks. I am satisfied it was a great value overall, from the surgery to the healing and honest, clear, expectations of time to heal, importance of taking care of the temporary set of teeth and how long the entire process would take. Great work all and thanks to Ina & Rafael I am a very satisfied patient who is more than happy to highly recommend this group of consummate dental professionals!

I went to Smile Solutions to have them fix a denture that I had purchased from another dental…read moreoffice. From the moment I went in, I was treated with respect and kindness from the staff. Dr. Clark took time to address the issues with the denture and also provided a letter to present to the dentist that made the denture. I have never received better care from a dentist and will be calling on this firm for any future care I will need. Thank you to Dr Clark and the staff! Bravo!

Dr. Larson and his staff are the best! I had an unfortunate experience two years ago when I got my…read morefirst set of dentures from a different dentist. I couldn't wear my dentures after a year and a half. Dr. Larson fixed my implants and made me new dentures that are perfect! They fit great with no adhesive and look great! The first set from another dentist never fit right and I couldn't wear them. Dr. Larson and his staff are highly qualified, experienced in all phases of prosthodontics. Dr. Larson was very thorough and made sure I was comfortable. The clinic is clean and with the latest technology. My new dentures were no more costly than the first set, but 100 times the quality. I also like his great taste in music!

Great front office staff (I did not get their names darn it!), plus Shelly (Sherry? dang it, I'm so…read morebad with names!) and Dr. Kim Larson were all friendly and professional and everyone made it a very comfortable environment. Good info, thorough review Q&A about what my issues were and how to get some things squared away. Productive and encouraging first visit via a referral; so glad I made the appointment and went in!

I started going to Family Dentistry close to 5 years ago. I had no insurance but massive tooth…read morepain. I was recommended there by a coworker. By far one of my best decisions. They worked with me to take care of me, assess my situation and create a plan to take care of it. Now, 5 years later I have continued to go there, with insurance woohoo, and they work with my crazy schedule since I travel for work. The receptionists are thoughtful, always give me options, and insure I'm taken care of. I haven't had a dental assistant I haven't enjoyed and both Dentists are in the loop and take great care of me. I love that they tell me what they are doing so that I understand the process for new restoration. The part that shocks me the most, is no matter how much time has passed or what dental assistant I have, they seem to know about me and it just shows a genuine level of care. Going to the dentist can be expensive, painful in scheduling, and overall just not the best experience but not here. I HIGHLY recommend this office. I live in Seattle and I continue to make the trek to go here.

I am extremely disappointed with this dental office. I recently received an unexpected bill for…read more$271, even though my last treatment--a routine cleaning--was approximately seven months ago. When I called, I was told that part of the bill was because my insurance did not cover the service. I have had the same insurance for four years, yet the office could not clearly explain when they contacted my insurance or why I was only now being charged. I was also told that approximately $150 was a missed-appointment fee. I explained that I was in the hospital and unable to call, and I had not confirmed the appointment. I asked whether they could waive the fee because of the circumstances, but they refused. They also brought up three previous appointments that I had canceled, even though I had called to cancel those because I was sick. I have been a patient here for two years, and I expected more understanding, transparency, and consideration. Unfortunately, after this experience, I will not be returning and cannot recommend this office.

Disappointing quality of services provided. It may have been an off day for the dentist but it was…read morethe worst experience I have had getting a filling and I did not feel like they listened when I told them my tooth wasn't numb. I told them it wasn't numb several times, she didn't appear to believe me and didn't stop to numb it completely but then near the end when it was finally numb she said "oh, it looks like you are numb now"

Dr. Christopher Coke and his assistant took the time to explain everything clearly and made sure I…read morewas comfortable throughout the entire appointment. I appreciated how thorough and gentle the treatment was--it made what can sometimes be a stressful experience feel smooth and manageable.

Bella Smiles is amazing! Jessica, Lexi, Heather, the other staff, and the dentists are all the best…read moreof the best. Even getting impressions done (usually a terrible experience) was quick and easy. I've been to the dentist all around the world and nation, and this is the best. Everyone is so kind and absolute professionals at everything they do. Even if you have complicated issues going on, this is the Bella Smiles is amazing! Jessica, Lexi, the other staff, and the dentists are all the best of the best. Even getting impressions done (usually a terrible experience) was quick and easy. I've been to the dentist all around the world and nation, and this is the best. Everyone is so kind and absolute professionals at everything they do. Even if you have complicated issues going on, this is the place.

The best dental clinic in the South Sound area. The office is well located in Puyallup and is very…read moreeasily accessible from the highways. There is ample on-site parking. The building is modern with clean exterior and more importantly an immaculate interior. You are greeted promptly by friendly helpful staff. The waiting room is comfortable though you won't be spending too much time there. The quality of service is another level up from most other dental practices in the area. The staff is well trained and seem very comfortable with the procedures. The assistants are well trained and know their duties. Hygienist Angela is extremely capable and it shows. Dr Nigam is highly knowledgeable and skilled. He has an incredibly easy way of explaining the oral health issues. Dr. Chen is also very good at his work. All in all, it's always a good experience to go to Bella Smiles.

This was my first visit with this office & I have to say I finally found my forever dentist! From…read morethe friendly, helpful office staff to the great care I received during my exam, my experience was excellent. If you find yourself in need of a new dentist, I highly recommend this dental office!

Unprofessional threaded a camera through my missing tooth . Embarrassed laughter at my teeth and…read moremocked me .

Took my son here for his first dentist appointment and we had a good experience! Kind of surprised…read moreto see some bad reviews. Setting up the appointment was easy and received plenty of reminders leading up to it. Checking in was easy as well, bit of paperwork, but that's normal. The waiting lobby itself is nice, with a few toys and books for the kids and a movie set up as well. Love the theme here - definitely giving nature and PNW vibes! The assistant that helped with my son's teeth cleaning was great with him and really nice. The dentist himself was a little more reserved but still provided good care and advice. Of course my son loved the final touch of being able to pick out a toy at the end for doing a good job. I'm coming back in a couple of weeks with my older kids for their first appointments here and I'm sure it'll go just as well!

I have been bringing my children to this dental office for around 10 years but today will be my…read morelast visit. The woman who does check out, Maria, is consistently rude and unprofessional. The woman has the personality of a potato. It is exhausting to deal with at every check out. My son had a small dental procedure. After they took him back I looked for the receptionist (who is wonderful) to let her know I was going to the car to leave my stuff. She unfortunately wasn't there and the lady at checkout happened to see me and aggressively tell me "you have to stay here".. my son is in the back why would I leave the premises? I still walked out and took my stuff to the car, came back and sat in the chair outside the office (the waiting room is small). This lady and her attitude came out of the office and went down the stairs to, I assume, search the parking lot for me. Just a really weird and unprofessional situation. The receptionist, dental assistants and dentists are great. The negative interaction at every visit just isn't worth it to keep coming here.