My kiddo broke his retainer after we moved to the area and we were referred here.
Dr. L called us the night before our first appointment to check if we had any concerns and to introduce himself.
When we got to the office, Charlene was absolutely delightful to work with. (She even orders little mini-chapsticks for the kids to use to increase their comfort during the exams! I wish my orthodontist had done that for me!).
Funds were super tight after moving, and Dr. L was super understanding, compassionate, and really willing to work *with* us.
We're in monitoring now for Phase 2, and will be continuing treatment here.
My younger son had his first consult last week and received a bite plate today. Once again, I have no complaints (but a ton more praise for the staff... especially Charlene!)
Dr. Leavitt should get a specific shout out for his tact: More than a little of my orthodontic knowledge is outdated since my braces were removed over 20 years ago. He NEVER corrects me in front of my kids, but waits until they are at the prize machine before he presents me with the updated facts. I absolutely don't mind my kids knowing I can be wrong, as I feel it shows them how to handle being corrected themselves... but I know a LOT of parents who disagree with me, and I respect him for this method. read more