A couple of months ago, I endured one of the worst weekends imaginable. My toddler suffered a…read moreterrible accident through which she sustained extensive damage to four of her top teeth. This was on a Friday. After she received initial care at a local ER, she was left requiring a visit to an actual pediatric dentist. I called Small to Tall Dentistry at the recommendation of another Dentist and spoke with Dr. Rudder. This was on a Sunday afternoon and after hours; he was the on-call Dentist. Dr. Rudder gave advice on at-home measures I could take and gave us an appointment first thing the next day. The faculty, from the receptionist to staff, were incredibly knowledgeable. More importantly, they were so patient and very kind to my 3 year old. She had suffered so much trauma in the last few days and was very frightened of anyone poking or prodding her mouth. The assistants that dealt with her directly made her feel completely at ease and were able to take the x-rays, complete their assessment of the damage and extract the two remaining teeth. I cannot overstate my gratitude for Dr. Rudder and his team. He showed a tremendous amount of compassion, empathy and professionalism. I even received a follow up, hand-written note from Dr. Rudder inquiring about my child, how she was healing and wishing us well wishes. You don't see genuine care like that these days. My only regret is not having this team follow us to our next location. Thank you, Dr. Rudder and team. I will be forever grateful.

I rarely leave reviews, but I feel other parents deserve to know about our experience…read more All three of my children were recommended for significant dental treatment at this office. My youngest was told he had multiple "very deep" cavities that were "close to the nerve" and needed full sedation. My middle child was told he had severe cavities, would likely need conscious sedation, and might even need to be restrained because he probably wouldn't sit still. We were told they couldn't even get his X-rays because he wouldn't cooperate, but that they would take them while he was sedated. My daughter was told she had a cavity that needed to be drilled and filled. I expressed concern about how invasive these treatment plans seemed, especially for my boys. When I decided to cancel the procedures and seek a second opinion, the response was discouraging. I was told that if we tried treatment with nitrous instead and it didn't work, there would be a $100 "try fee." When I requested copies of my youngest son's X-rays, I was told, "I doubt you have the technology to view them," which I found incredibly dismissive. Today, all three of my children were seen by another dentist, and the findings were dramatically different. My daughter was found to have no cavity at all. My middle child's records from this office included X-rays that had already been taken--despite us being told they were never able to get any because he wouldn't cooperate. He also had nothing that required immediate treatment. My youngest had fewer cavities than we were originally told, they were not deep or close to the nerve, and they can be treated without novocaine or nitrous. All three of my children sat calmly and cooperated wonderfully during their exams. The differences between the two evaluations were alarming. I am incredibly thankful that I trusted my instincts and sought a second opinion before allowing my children to undergo sedation and extensive dental work. Based on our experience, I cannot recommend this office.

Absolutely the best experience. From checking in, scheduling appointments, to getting my toddlers…read moreteeth cleaning. They are so patient, sweet and caring to my 2 year old. Now she's 3, and she wasn't scared to sit on the big kid chair and got some xrays done. Absolutely recommend this dentistry.

At first glance this dentist office is too good to be true. The play area for the kids is amazing…read moreand they love going there, BUT don't be fooled. From the time we first started going there as babies they immediately told us one child needed a lip tie cut, and the other needed a tongue tie cut and referred us to a speech therapist. Neither child had any speech defects or problems talking where that would ever be necessary. We chose to not do either and they are just fine. Then every appointment after we were told they would have multiple cavities that needed the expensive sealer put on them, then this last time we were told that our 6 yr old needed a crown! It seemed that every time we went back it was more expensive for reasons that didn't really seem to add up. We just moved out of state and saw a new dentist and after doing x-rays he confirmed no crown would ever be needed, and there were only a few cavities that were minor unlike what they had told us at Olympia pediatric dentistry. We had another friend with a child that went there who was told the exact same thing and proceeded to do the crown, causing the child, extensive anxiety and trauma. They ended up going to another dentist and again was told that was not necessary and never needed to be done. It feels like this place is constantly trying to get you for more money when the work isn't even necessary. Just be aware!

Type of care: Excellent Care quality: Excellent…read more Office experience: Great Dental assistant Monica was the best with me. I've had her twice and she has made me feel better as a person and client every time. Dr. Noreen is great and caring as well. The ladies in the front are always welcoming and ready to help you. All my appointments here have been excellent.

I highly recommend this office! I was seen for a new patient exam today and the appointment went…read moregreat. They brought me back on time, did a great job with my cleaning, and the dentist addressed all of my concerns. Not only that but they were very nice and professional while they helped me. I will be making appointments for the whole family.

Awesome! Friendly and easy to talk to. They explain what they are doing. Experienced in cleaning…read moreand know what they are doing.

DR. Collins, David, and the rest of the staff are amazing. I have SEVERE dental anxiety but this…read moreoffice with DR Collins and staff have been exceptionally patient, kind, and understanding. A dental office has gone from a place I dreaded to a place I feel welcomed, listened to, and taken care of. Thank You Light Dental Studios of Lacey.

There are two ways to handle a client when you don't provide the service they are seeking. A) you…read moremaintain your pedigree, integrity and the respect of the prospective client by responding. Even if the answer is not what the client is seeking. Or B) you don't offer the service so you ignore the multiple emails and phone calls from the prospective client, erode your pedigree and integrity whilst losing the respect of the prospective client. Ultimately indicating that the values of your business are not client centric.

An office centered on kid's comfort and sensibilities. The Disney-themed office is cute and well…read morepresented throughout the office. The patient chairs are like a production line, but when you want to get your kid in & out quickly you will appreciate its efficiency. The staff is well trained for orthodontic & customer care. The staff seems to enjoy working here. After you get over the shock of the total bill, you'll enjoy making your kids smile a perfect one!

I absolutely love that their dentistry opens at 7:00am. I work at 8:30am Monday through Friday, so…read moreit doesn't create a hassle whatsoever. I'm a new patient, and the process was so easy. There was some confusion regarding my insurance, but the office staff were very patient and helpful with figuring the problem out. The lady that took my X-Rays was really polite and gentle. The dental hygienists were very kind and made me feel really comfortable as she was cleaning my teeth. For some reason, I had two. One that did the initial cleaning and another person did the polishing and flossing. Dr. O'Leary is a very sweet, knowledgable, and a very welcoming lady. I immediately felt welcomed and valued when I first met her. She provides great service and did an excellent job at explaining the procedures. I'm really happy that I chose this place!

I told the office staff the last three time I have been in to see Dr. Oleary that I do not…read moreappreciate all the "reminders" and asked them to stop sending them. This time I chose to ignore them. They cancelled my appointment today. We have been patients for 22 years. I can count on one hand the times I have had to cancel or change an appointment. We were one of Truyen's first families. She is topnotch. It is her front desk that needs improving. They just lost me as a patient. Steve Rosenoff

Great office staff and great orthodontist Dr. Leavitt. They have a very nicely decorated, warm…read morelobby with a fireplace and TV. Kids room w/ games. Always a pleasure to come in. Love everything about them. Highly recommend.

I have been receiving adult orthodontic treatment, and the experience has been great. Dr. Leavitt…read morecame highly recommended by others.

Personally, Dentist is not for me. I'm usually a big cry baby when it comes to seeing a Dentist but…read moretoday I got my fillings filled by Dr..... for the second time and he was amazing. He was so patient, very understanding and was very gentle (especially poking a needle in my mouth). The staff were also great and super welcoming. They were polite, chatty and were very smiley. Such a great customer service and it makes you feel good walking into the clinic. The location is also great. They have a lot of parking and their office is homey. And one last thing, They are great with kids. I took my pre-toddler here and they were quick and a bonus point, they gave him some goodies and he was happy.

The best work with the BEST Professionals. They are friendly, on time and use the newest and best…read moreequipment. They have comforters for patients, like me, who is always cold.