I love dr Brannan so much, and at first I didn't trust dr Emily because she was new but she was…read morejust as great! My kids get very overstimulated and they worked with them SO well! I love the entire staff!!! My kids love coming to the play room and get a toy at the end!!

I would give zero stars if I could. When we were first seen years ago we were told my 3 year old…read morehad to wear a mask. I explained he has sensory issues and asthma and can not wear a mask to which the front office lady got an attitude and told us he wouldn't be allowed in the play area without one. However, I didn't let this deter us from coming since their dentist is very nice and knowledgeable about my son's blood disorder. The dentist was great with both my kids. We saw them February 2023, and then again in November 2023. There was an issue with our insurance- we were told by front office staff that everything was good at the time of the appointment. However months later I got a collections bill. I immediately reached out to them and let them know I had never received a statement from them and was confused why we were sent to collections when they should've charged my insurance. Front Office staff was again less than pleasurable to speak to and very argumentative. I paid the collections off in full. Fast forward, I call to schedule a yearly appointment for my kids ( a few months late) and are told patients who have been sent to collections are not allowed to receive care there. I asked to speak to a manager and the front office staff said the only person to talk to is her. I asked who makes the policy and she said the Dr, I asked if we could ask the Dr for an exception since my son has a blood disorder that the Dr is familiar with and was told no that there aren't exceptions to the policy.

I want to warn other parents about the experience my seven-year-old son and I had during a routine…read moredental appointment on May 11, 2026, with Michelle Chung. My son woke up with a very slight cough but had no other symptoms when we arrived. During the cleaning, his cough worsened, and instead of being treated with patience and understanding, I felt we were spoken to in a rude and disrespectful manner throughout the visit. The dentist appeared visibly uncomfortable around my son despite already wearing proper protective equipment, which made the situation more stressful and uncomfortable for him. At one point, I also felt there was a lack of care while using sharp dental instruments near his face, which was very concerning as a parent. What upset me most was the way my child was physically handled. Because my son was struggling to open his mouth as wide as requested, the dentist became forceful -- grabbing his face and jaw in a way I found inappropriate and overly aggressive for a pediatric dentist. Children need patience, compassion, reassurance, and gentleness during dental visits, especially when they are uncomfortable or nervous. At one point, I even requested to leave mid-appointment because the situation had become so uncomfortable. I left feeling dismissed, disrespected, and extremely disappointed by the lack of professionalism and bedside manner. I have never experienced anything like this at a pediatric dental office before, and I will be transferring my son's care elsewhere. Parents should feel confident that their children will be treated gently and respectfully, and unfortunately that was not our experience.

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.

I found Dr. Hersey after having multiple issues with another children's dental clinic. My son was…read morevery apprehensive about visiting the dentist because of his previous experiences at the othet dentist. Dr. Hersey was absolutely the best choice we could have ever made. He was thorough, explained his concept and approaches to dental care, he was reassuring, funny, personable and actually cared. I cant say enough about how happy I am to have found him. My only regret is not finding him sooner so my son wouldn't have had to endure the pain from the other dentist. I highly reccomend dr. Hersey

After coming to Dr. Hersey's office for a second opinion visit, I can honestly say that this is…read morehands down the best dental office I have ever stepped foot in. My two year old child has special medical needs, and I felt that the level of attention, concern, and respect for us was by far the best I could have asked for. The staff was professional and welcoming from the front desk, to the dentist himself (and everyone in between!) As a mother of a child with severe allergies, it is comforting to be able to have a real conversation where I didn't feel rushed, pressured, or like I was being forced into something that I wasn't comfortable with for my child. Scheduling over the phone was easy, and upon explaining the reason for our visit, we were given a time slot at the end of the day to ensure we could spend time with the dentist without interruption. We did a thorough conversation of the issues we were seeking a second opinion on, an oral exam, one x-ray (which we didn't get at our first dentist!) and a goodie bag for dental hygiene products and a childrens toy. The x-ray was shown to me, and I was also given the opportunity to look inside my child's mouth with assistance. I was never made to feel bad regarding the dental issues my child has, and was included in all aspects of the visit. I felt that the follow up plan was developed with my input and with significant care for my child and family. In addition, this dentist office is out of my insurance network, so I paid for service in full and was pleasantly surprised to discover that the costs are also reasonable and affordable. The office itself is clean, well lit, and conducive to a "playful" atmosphere for children. Having a private exam room for families that require more dialog made me feel at ease discussing my child's medical needs and history. I did not feel rushed at any point, and felt that the time spent with me was above and beyond, truly excellent service! If I could go to this pediatric dentist myself, I would in a heartbeat!

Highly Recommend!!!!!!!…read more My experience with Walker Family Dental has been an extremely positive one, from my initial intake call to getting established as a new patient with insurance/billing & scheduling my appointments, they have been so accomadating. I was treated with kindness and so much support as I have extreme anxiety about going to the dentist. Dr Walker and ALL of his team are outstanding perfessionals, they have shown more competence and skill than any other dental office I've been to and I've tried many. Walker Family Dental is the perfect fit I've been searching for. I am so grateful!

My front tooth broke this morning and I was so stressed out - other places would have rescheduled…read moreme. I called Walker Family Dentistry I told them the urgency of my situation. They said come on we will figure it out! I came all the way from Auburn and Dr. Walker fit me his busy schedule. Now That's what I'm talking about. This is why I chose Dr. Walker's Fami Dentistry. They really do care for their customers and really go over and beyond making sure your Smile is in tack! Thank you Dr. Walker for fitting me in and seeing past my anxiety, by afternoon Dr. Walker fixed it and I was back to normal again!!!!

Loooove this office!! My kids needed a new dentist. I have been hesitant to take them in because…read morethe last dental office they were at were soo rude and judgmental. I won't name names (*cough cough Just For Kids Dental). Lol! But my daughter has been complaining about her teeth and so I figured it was time (Ik Ik it's terrible). Anyway my sister told me about this office and that the staff here were really nice. I called out today from work cause I was sick but figured I'd at least call kids choice to set up a future appt. From the phone call, to the appt I was definitely treated with respect. I spoke to an employee, Bailey, who was suuuuper nice, very welcoming, and made the process so simple. She even was able to get me an appt in the same day!! When I got to the office, they were very prompt, respectful, and very personable! Sweet ladies! As soon as I walked in the staff made me feel extremely comfortable. Especially leaving them to care for my children. My older son felt comfortable enough to walk back with the employee by himself. The reason why I think I love this office so much is how much my kids liked it as well. Autumn took care of us today and she was AWESOME! Both of my kids loved her! She is very personable not only with the children but with me as well! My daughter esp loooved her. She made my children feel at ease and was joking around with them. The dynamic and culture of this office definitely felt like family or old friends. Also, we were able to treat my son with SAME DAY TREATMENT for his teeth! Soo fast and easy! My daughter has another appt for next Friday! They were just on top of everything! Thank you sooo much for taking care of us today! You guys are awesome

My 7 year old daughter is terrified of the dentist and refused on 2 separate occasions to open her…read moremouth for the simple procedure of sealants and 2 fillings at the Puyallup location. After the second time, they referred us to the federal way location for liquid, oral Valium to sedate her for the procedure. We showed up for her consultation today and were rudely greeted by a sharp and impatient front desk staff member who told us they were running at least 15 minutes late. With no seating available we waited in the car. The same staff member called my phone when they were ready and rudely snapped that they were ready and then hung up on me mid sentence. When the dentist came into the room, he proceeded to say they wanted to intubate my daughter and give her IV meds for general anesthesia. FOR FILLINGS! I said absolutely not and explained the Puyallup dentist said oral medicine was the appropriate treatment plan. He asked if the dentist I spoke to was female and proceeded to throw her under the bus saying she has no idea what she's talking about. I explained that she DID know what she was talking about because they had used the same treatment plan of liquid Valium on my son in the past. He was hesitant and appeared visibly annoyed that I didn't want to put my daughter under general anesthesia for FILLINGS. He ultimately agreed to do Valium but then prescribed oral TABLETS for my 7 year old daughter without asking if she was even able to swallow pills, (which she's not). So then we had to wait even longer for him to modify the prescription. We just left their office feeling unsettled, our concerns as parents disregarded, and treated like burdens. The front office staff and the dentist were completely unprofessional and inappropriate. I have an appointment booked for October and will be trying in the meantime to find another dental office as I have zero confidence in these people and will never go back. I would have given NO STARS but it made me choose at least one.

Amazing professionalism from the entire staff(these ladies are amazing!!!!!!!) They make you feel…read morevery comfortable and welcomed. Best dental experience ever! I don't have insurance and was very satisfied how fair priced they are. Dr. Ngo is super down to earth, informative, super nice, & very considerate to the patients comfort. So pleased I finally found my dentist!

I honestly hope I never have to find another dentist. I've been a patient of Dr. Ngo's ever since…read morehe began his practice on South Hill, and can't come up with a single complaint. He is friendly, professional, and really knows his stuff. His staff has been cleaning my teeth for years and while this isn't something I think you could ever really actually "enjoy," I think they make it as pleasant as possible, and they always do a great job. I'm 59 and my teeth are as healthy as can be now.

Clean facility, great customer service, great dentist, overall I highly recommend this placeread more

This is one of the best dentists out there. I would definitely recomend to a lot of people. Best…read morefamily dentist if in washington go to smile surfers

Highly recommend Children's Dental Care for anyone with children. They make going to the dentist…read morefun for kids. We've been going there for over 15 years with two children and they are great! Our favorite is always Dr. Julie, but all the staff has been amazing from the appointment time to check out. Highly recommend!

We've been using this location for years for good reason. Polite and helpful staff. The doctors are…read moreamazing. Our kids are actually excited to go to the dentist! We will continue using children's dental care!

My kids have been coming to the pediatric dentist here since they opened up as part of light dental…read morestudios. Dr. Micah is the best! He is gentle and patient and explains things in a way even the kids can understand. He doesn't make them feel like he's talking about them I. Front of them, but includes them in the conversation. They are super clean here. I can't say how many times I've been here and watched a kid walk out and the staff come right in and disinfect literally EVERYTHING at the station. So many dental offices smell kinda old and grody. This office is clean clean, but not so sterile that people like me, who have a fear of the dentist, are more on edge. The front desk staff is always very kind and accommodating with schedules and any changes or questions I may have. I've never had a billing issue with the pediatric side here and have always left feeling like my kids were taken care of. I would recommend ten times over.

Best dentist ever. My son loves coming here. They take such care in explaining everything and also…read moreasking him permission before they do anything in his mouth.

Unprofessional threaded a camera through my missing tooth . Embarrassed laughter at my teeth and…read moremocked me .

This was my first visit with this office & I have to say I finally found my forever dentist! From…read morethe friendly, helpful office staff to the great care I received during my exam, my experience was excellent. If you find yourself in need of a new dentist, I highly recommend this dental office!