Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

I spoke with Nicole today and she was very helpful and friendly. It's nice to meet people in…read morecustomer service that are positive, friendly and helpful to customers even when some of their customers only want to point out the negative. I would highly recommend this location.

Great customer service skills, everyone here will help you get what you need. ( paint colors and…read morewhat products to use) They have everything you would ever need to paint. Complementary coffee is great. If you go to a paint store in Rochester go here. Great product line!

From the owner: Your local Sherwin-Williams Paint Store in Rochester, MN, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Great service from one of the only family owned stores left on Grand Avenue they always give good…read moreadvice on the right brushes and paint for the different room of my house

From the beginning helping us pick out carpet to the installation they were courteous and…read moreprofessional. We love our carpet and the installation was top notch. Highly recommend them over the big box stores!

I love this store! I am always greeted with a smile and the employees go out of their way to be…read morehelpful. I even had them come to house to give me paint ideas. Since I am not a professional painter, I don't buy huge quantities of paint. This doesn't effect the level of service I am given at all. Something that can't be said for all paint stores. As if their high level of customer service isn't enough to keep me coming back, I love the paint that they sell. Goes on perfectly and even years after painting still looks great. I have repainted the interior of our whole house and never have had a problem with any of the colors I have used. They can even match colors of random paint chips you bring in. Overall, definitely my go to paint store in the Eau Claire area. Thanks Ted and Loren!

I had these guys stain my windows at my cabin this past season so I contacted them to get me a…read morequote to stain my windows and repaint our living room and bedroom. The scheduled meeting was at 7:30 this morning. I took off work which I usually head in about 5am. At 7:50 I make a call to find out where the guy was who was going to look at the project. I was told he had to run to the office early this morning and is on the phone right now. .......... Soooo my time is not worth anything? If a person forgot the appointment I can understand. But I was told differently and as I hung up on them I heard him asking if they could reschedule. A little late for that. Very inconsiderate. I'll be going another direction.

I would NOT recommend Val-U-Blinds! This could be a long post since I have several examples of poor…read moreservice with them. In the end, they did give me a gift card for a Rochester restaurant ($75.00) to help with the frustration, but it shouldn't have come to that. I fully understand that everyone had problems getting product during COVID, but my complaints aren't related to that. Here is a timeline of my experiences with Val-U-Blinds: * 6/28/21 - owner overcharged me $160.71 for taxes. When I realized it and brought it to her attention, she did apologize and said she would mail me a check to repay it. It took 3 weeks to receive it! * 7/29/21 - blinds were installed but the large patio blind end caps didn't fit. I was told there was nothing they could do so I had to hire a machinist to cut them for me at an extra cost for me. * After installation I realized there was a hole in the patio blind. I left messages on 8/2, 8/9, and 8/16. Someone finally called me back on 8/17 and asked me to send them pictures of the defect which I did right away on 8/17. * 9/23/21 - I checked with them after hearing nothing since 8/17 and was told they would check into it. * 10/12/21 - I left a message again after no return call since 9/23. I received a voice mail back on 10/12 saying the estimated completion date for replacement was 10/18. * 11/17/21 - Left message again - no response until 12/7. * 12/7/21 - They called me and set up an appointment for 12/10 to install replacement. * 12/10/21 - Nobody showed up for the appointment and nobody called me!! * 12/14/21 - I called to check again and was told the blinds weren't in yet! * 4/12/22 - I waited 4 months to check in again and didn't get a response. * 4/14/22 - I called again and owner said they would check into it. * 4/15/22 - they called back and asked for pictures again!!! After re-sending pictures they called back and scheduled the install for 5/2 at 12:00. * 5/2/22 - nobody showed up at 12:00! I called and was told it wasn't on the schedule but they did send someone at 3:00. Installation is finally complete!! As you can see, this process took over 10 months! Customer service is the worst! Hunter Douglas blinds are sold by many other companies that provide MUCH better service.

Would not recommend to anyone. Horrible communication with both the owner and her son/employee…read morewith multiple voicemail messages and text messages left unanswered. Started this on 9/9 and haven't heard from anyone since they were supposed to be out almost three weeks ago. Finally were able to take care of it ourselves, luckily.