Talberts has upped everything over the last 5 years. I WAS a loyal customer and they do decent…read morework, BUT after questioning many of their services I have realized they are over charging everyone (even loyal customers) at this point. The final straw was questioning a battery install. They charged me 180% on the battery price and a FULL hour of work to swap it. A battery that costs $150 at Autozone will run you $260 and then a full hour of labor confirmed by the fast talking lady that runs the front desk. If you feel you are being charged a premium here it is because you are. My review is not unique and you can find several other reputable mechanics in the Hillsborough/Durham/Mebane area to take care of you. QUESTION EVERYTHING that seems high here before you commit over the phone. Trust me please as I saw elderly ladys and old veterans multiple times angry in this establishment in similar scenarios as mine.

I have been a client for years and I continue to bring my cars for service, even though I've moved…read moreaway. They are highly competent and trustworthy. Highly recommend!

This dealership is terrific…read more Its service department gets the work done ahead of time and below estimates. Rachel is my and my wife's service rep - she embodies professionalism. Its sales department doesn't sell you vehicles; it helps you buy what you need/want. Ruben Sandoval helped me buy Explorers for my wife and me. Its customer service skills are terrific - all the staff is professional, knowledgeable, friendly, effective and efficient. This is a superlative auto dealer. My wife and I actually drive out of our way to use this dealership for all our vehicle needs. We could use another Ford Dealer closer to home in Hillsborough, but University Ford is a quantum leap better.

After having to wait almost 2 weeks just to get an appointment to have an overheating problem…read moreworked out in my car it's was 10 hours at University Ford North without a single notification of any kind phone or text. I called several times I was repeatedly put on hold for over five minutes without anyone picking up the phone. Finally at 6 PM after the closing of the service center I contacted and was given an answer finally from the supervisor. His answer was he hadn't talked to the tech so he didn't really know what was going on and could I call back in the morning? This is the last time I'm going to that place it has gotten worse over the last 10 years

I took my truck to them to get a lift wheels and adapters installed not only did they do an amazing…read morejob it was also a great price and he even had me bring it back in to retorque everything a week later for free it's been over a year since the install and I've never had a single problem from the work they did.

WARNING!!! WARNING!!! WARNING!!! I met with Daniel Maynard…read moreowner of Orvotto Offroad to do a complete suspension upgrade of my 2005 Jeep Rubicon however I quickly discovered that Daniel and his crew were the most clueless and technically incompetent mechanics I've ever met in 35 years of Jeeping. I purchased a complete Teraflex suspension system, spring, upper and lower control arms, front torsion bar, along with all replacement hardware and all I needed him to do was to install new suspension parts; bump stops, and order a rear new teraflex track bar to match new suspension system, plus a full suspension alignment. My cost of the new teriflex system was $2500. 7/23/2020 Daniel quoted me a price just under $1000 to install all materials including full suspension alignment. We agreed on the price and he gave me a project start date of 7/29/2020. I clearly told Daniel to go ahead and order the parts. I offered a deposit, but he declined. The reason he did not order the parts I requested was because he used an inferior Chinese track bar. Because he did not think I'd notice. As agreed, On the 29th I delivered my jeep to ORVOTTO with all the new suspension parts in the back of the jeep. Once again I ask Daniel if he orders the parts I asked for...He nodded his head up and down, like an introvert, with 0 people skills, or just a con man. Thursday 7/29. Daniel stated he would most likely have the project completed by the end of the next day. I did not hear from Daniel the next day as promised. Tried to call the shop on Saturday. ORVOTTO does not have a business phone like every other business in the world. He runs his shop with his personal cell. And the voice mail is full all the time. That's when red flags started going off...CRAIGLIST SCAMMER!!! Although not far from the truth. Monday morning I tried to call again and his voicemail was still full so I drove over to the shop to see what the deal was. When I got to the shop I was happy to see my jeep on jacks because I imagined it stripped and in some back lot somewhere. When I inspected my vehicle I noticed two things right off. First he had not replaced the front bump stops and he was using the old suspension hardware and not the new hardware provided by Teraflex. I asked him why he did not install the hardware provided with the kit? He said the bolts were the wrong size and did not fit. So I asked Daniel why did you not call Teraflex tech support and engineering. The 800 number is on the clear detailed instructions provided by teriflex. I told Daniel the only reason I came to him was because his website calmed he was a teraflex dealer. The truth is Teriflex has never heard of ORVOTTO or Daniel. Issue 2, the bump stops. Daniel just said can't find bump stops anywhere. Even though he had over a week to order them. He told me I did not need new bump stops anyway. Daniel has no communication skills and cannot follow the simple instruction. Daniel gave a new completion date of 8/5/2020. At this point I felt I needed to go home and pray for the best. Wednesday 8/5/2020 Got a call from Daniel letting me know My jeep was complete. I drove to ORVOTTO just hoping these hacks, somehow pulled this off. I paid Daniel although he charged me almost a $100 more than the quoted. Because he said they replaced the rear sway bar bushings. OK NOW WE ARE GITTING TO THE GOOD PART!!!! So I jump in the jeep, turned right out of the parking lot. I drive about a 1/4 mile when I drifted into the left lane and almost hit a passing car. My wife was behind me and saw the drift. I pulled into a convent store to check things out. The whole front end was popping and making funny sounds. Drove back to the shop and asked Daniel what he had done to my car. Somehow they left every bolt on my new $700 Currie tie rod system completely loose without carter key plus it was marred and beet to hell. Now remember I paid for a complete suspension alignment. One of Daniel's techs jumped under my jeep. As he was tightening the bolts he said this happens all the time, that why Daniel checks my work. I guess Daniel was on the snap on truck. I guess telling snappy I'll double you next week, after I get a sucker to pay me. List of discrepancy and DOT violations; 1.Teraflex hardware not used. 2.Teriflex bump stop kit front upper not installed ( aluminum disk) 3. Inferior Chinese rear track bar 4. Completely out of alignment, steering wheel 30 degrees off to the left. 5. Front and rear wiring harness left hanging and not secured to new lower control arm. 6. Back up lights don't work Really nothing about this install is professional. But when I called Daniel to complain. All he could say is I seemed happy when I left the shop. Daniel refused to make good on his mess. So I've lawyer up.

DO NOT COME HERE! 2 years ago I had a head gasket blow. They charged me $2,800 for it. 2 years…read morelater I have to completely replace my engine because they DID NOT fix it. They are a money grab site they don't fix your car!

Great group of people. Have been dealing with them over 15 years. They do all my exhaust work and…read moremine and our customers towing. I can very much rely on them to do the right thing.highly recommend

They have been great. I started out just getting my inspections here, but now I trust them with all…read moremy maintenance.

I requested a quote for replacing spark plugs on my suv. The quote that I received from Spencer's…read morewas $700 best case scenario. He went on to explain how expensive the plugs are and the difficulty of removing. He also said that if the plug broke during the process the price could increase significantly. I bought the motor craft platinum plugs off Amazon for $38. A mobile mechanic installed in less than 45 minutes for $200. The other quote I received was $250. What a rip off.

Brought truck in for repair. Was told it was fixed, paid $700. Test drove... still broken. Brought…read moreit back. They worked on it for half hour and "fixed" again. 2 days later check engine light back on. Popped the hood and intake was not even connected. Horrible place. Oh..... and now leaking antifreeze! $700 and in worse shape Then when I dropped it off. Thanks Kevin!

The first time I went there to ask about buying tires. The guy pressed a button and started…read moretalking on the phone. He didn't say anything to me. I waited for about 20 minutes and left. The second timedd there were a customer in front of me. He helped that customer and when it came to me. He again he picked up the phone and acted like I wasn't even there. I stood for 10 minutes and walked away, as I was walking away I turned and he quickly hung up the phone. I see he dildn't want to help me.

The service from the workers and the quality of service they do on my vehicle is top tier, this is…read morethen my mechanic shop for years I do recommend. And his prices are definitely fair.

The shop has a super helpful owner who jumps on top of your vechile and fixes it right away prices…read moreare fair compared to a lot of shops. I would highly recommend them

I have found a great place in Cottman's of Durham. The man that runs the place, Jody, is a…read morewonderful and trustworthy person to have to take care of you and your car. He patiently explains every question that I have and he always comes through with what he says and tells me. I never leave there feeling uncomfortable. He makes sure that I get the best of care, and there are not too many places that I can boast of that. I can also boast that he goes the extra mile with taking care of me after hours. If you've never tried Cottman's for your specific car care needs, I highly recommend that you do. I know that Jody is a godsend to me. Ursula

Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.