I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

Great service. Good selection. Shop local! The prices are in line with the internet and if you buy…read morefrom them they will do set ups and adjustments for life.

What a fantastic music store located inside the Eastgate Mall. The staff is so friendly. The prices…read morewere reasonable and they had an amazing selection. The man who was working was friendly and knew a lot of info on the music. I highly recommend this music store.

This Willis Music location can be found inside Eastgate Mall. So, unfortunately, you probably have…read moreto rub elbows with the pimply 13-year-old boy playing "Blackbird" continuously, as he gives his girlfriend his most charming braces smile. I went in looking for ukulele strings, and browsed their ukulele and guitar section. They didn't have the strings I was looking for (although I didn't have my hopes up), they were mostly stocked with a limited selection of D'Addarios. They had only a couple cheaper, entry-level ukes. Their guitar selection was more robust with your typical selection of American-brand low-to-mid-level guitars. Willis had what seemed like a make-shift humidified room for their more expensive guitars, and that had a few entry-level Martins and some other pretty nice guitars. Overall, it's a pretty solid local music store to have on the eastside. It can definitely save some local musicians from driving down 275 to get to the Guitar Center and Sam Ash. It can also be a treasure trove for someone getting into music. But if you're more experienced and looking for something specific, it'll be best to call ahead and check if they stock your item.

I would like to say that I have never met a more passionate and experienced musician and teacher…read morethan Kristin Agee owner of Anderson Music Workshop. Kristin is an experienced teacher and inspires everyone she works with to their highest potential. Kristin has a true talent and gift to share, and has been a wonderful mentor and inspiration to my family.

From the owner: Anderson Music Workshop is a new music school specializing in private instruction on a wide variety…read moreof instruments. Our mission is to provide quality musical instruction, inspiring each students love of music. We give our students plenty of opportunities to display their talent to the public through recitals, competitions and full band rock concerts!

I'm very thankful that we found this studio. The teachers here are incredible. When we first…read moremoved to Ohio, I went through 2 other places before finding this place for my son to continue his piano lessons. The sensei here are truly masters of their instrument (piano). My son and I are so impress with the quality of their teaching and their deep understanding and love of music. My son has been taking lesson here for about 6 months now. Not only has his technical skill improved, but also started to play because he wanted to now :) Thank you Clinton!!! It's so wonderful and inspiring to see people love what they do and are so good at it. T. Cox

From the owner: I teach private piano lessons to students of all ages and skill levels. My comprehensive approach…read moreincludes theory, ear training, sight-reading, improvisation and how to practice efficiently. I think of myself as a coach, helping students of all ages and abilities reach their full potential. I have over 16 years teaching experience, a Masters Degree in Piano, certifications from the Royal Conservatory of Music (Toronto) and the Music Teachers National Association.

Went in to see what they had as far as guitars and equipment. The place was empty . I went in and…read moreout of practically every room and no one. Probably could have took stuff if I was so inclined. But of course I didn't. Yeah I walked around and said " hello!" . No one was home. Wasted my time. So I don't recommend.

From the owner: School of Rock Cincinnati provides both in-person and online music lessons for students of all…read moreages. Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

Had to return an item but didn't have the receipt - but they wouldn't take it back (even though…read morethey acknowledged I had bought it there). Oh well. Bunch of future musical instrument related purchases will have to happen elsewhere.

I had a HORRIBLE experience at this location. I never post reviews ever (thus the length and…read moredetail) but was so mistreated here that potential customers should be aware before entering. I have been to countless music stores and this has been like no other visit I have ever had. I will do my best to explain what happened in an objective manner. From the moment I stepped foot into the store, I felt unwelcome as a customer and was not treated as a customer in the slightest. I am a professional award winning pianist with over 23 years of experience. I have owned upright pianos, grand pianos, and digital pianos. I know exactly what I am looking for in an instrument after having owned so many throughout the years. When I examine pianos, I treat the experience very seriously and meticulously. I have recently relocated to the Silverton area, and went to Willis to search for a piano to furnish my new home. I entered the store and encountered a young woman with colorful hair and a man (Kevin Schwallie). I immediately expressed interest in both digital pianos, upright and grand pianos to them, but was met with resistance and antagonistic comments. I tested out some pianos, expecting to either be free to do so on my own or having a sales associate explain the features of each instrument, but instead I was ignored and told not to touch the grand piano. I have played on pianos worth more than 6 figures in my music conservatory, let alone the ones I have performed on in concert halls, and yet I was ordered not to touch the grand pianos. That immediately extinguished my desire to purchase a grand piano from this establishment. The sales associate Kevin was extremely rude and discriminatory. I felt severely judged and insulted. Is it the store's policy to offend interested customers? I hope Kevin is reprimanded for his atrocious behavior and learns how to be a hospitable representative of Willis music. My experience at this store would have been so much more enjoyable if it weren't for his micro aggressive comments and veiled disparagements. I hope he is more welcoming to incoming customers and has a more approachable, friendly manner towards them instead of the insolent, uncivil, disdainful way he treated me. To make the whole experience even more revolting, my father had accompanied me and even he was extremely appalled. How disrespectful Kevin was to my father and I! I can still hardly believe and process what happened. I have visited countless music stores and have never been exposed to such impertinence. I have never seen my father so eager to leave a music store before, and we left fuming, not desiring to waste another second in there. I will certainly not bring my business here. I appreciate music so much I would love to support my local music store with all my heart, but I am sad to say that I am most seriously displeased, disappointed, and unimpressed. I sincerely hope that Willis Music Store will review this and improve the quality of customers' experience in their establishment, beginning with the behavior of the sales associates.

Gateway to the Cincy music scene. Ask for Scott.ive bought and traded I think over 20 instruments…read more I've gotten some gems and also got great work done on many many guitars.

Awesome place to buy instruments. Great location. Great service!…read more Brought my son to look at new guitars for him and couldn't say no to the deal and service.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.