It's a great place if you want to be condescended to…read more We were looking for a 3/4 upright bass bridge. We asked the dude about it, and his response was 'for what?' Ummm.... To hold the strings in place? Then he told us 'You know you have to cut that down, right?(what a douche bag)' We told him that we have a luthier that will cut it for us. Apparently, that just offended his soul. He points to a frame on the wall and said, 'You see that? That says I know more than anyone else in the city!' It was an Associate's degree from the University of Indiana (Juilliard for meth addicts). The rest of the experience was basically him telling us how he doubts our project is professional (although we make more money than probably 70% of musicians-- not to be arrogant, I just know how this business is), how all the great symphonies come to him, and all the local schools bands. Don't get me wrong, I'm sure this guy absolutely knows what he's talking about. However, if you play anything other than stuffy classical music-- find it somewhere else or online. There are PLENTY of places that'll cut a bridge for you. I guess he's just opposed to new customers.

Ok, my second trip there to buy an instrument. I took with me a violin instructor of 30 plus years…read moreexperience. We were extremely impressed. We ended up purchasing a viola for my wife. The staff there was amazing, considerate and patient. We ended up with an extremely nice viola for less than what I had initially figured. They made sure it fit my wife to a Tee and everything was of good or excellent quality. The instructor I had brought with me was very impressed and said afterwards to me she had never been treated so well nor was a potential customer treated so well in all of her years teaching. Yes it was a 100 mile one trip for us from Columbus one way but worth it. Will be back again to buy a viola for myself soon.

It's so close to my house that I rarely go anywhere else. They're may be cheaper places to get your…read moreguitar restringed (is that even a word⁉). But I love the friendly staff and they have great things to look at....ukulele and bass guitars too. Love this place.

I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

as a guitarist this place is beautiful it has guitars and drums you name it there guitars are…read morereally good price and worth it. they got every instrument to begginer to pro l would go check it out if l were you

What a fantastic music store located inside the Eastgate Mall. The staff is so friendly. The prices…read morewere reasonable and they had an amazing selection. The man who was working was friendly and knew a lot of info on the music. I highly recommend this music store.

I'm very thankful that we found this studio. The teachers here are incredible. When we first…read moremoved to Ohio, I went through 2 other places before finding this place for my son to continue his piano lessons. The sensei here are truly masters of their instrument (piano). My son and I are so impress with the quality of their teaching and their deep understanding and love of music. My son has been taking lesson here for about 6 months now. Not only has his technical skill improved, but also started to play because he wanted to now :) Thank you Clinton!!! It's so wonderful and inspiring to see people love what they do and are so good at it. T. Cox

From the owner: I teach private piano lessons to students of all ages and skill levels. My comprehensive approach…read moreincludes theory, ear training, sight-reading, improvisation and how to practice efficiently. I think of myself as a coach, helping students of all ages and abilities reach their full potential. I have over 16 years teaching experience, a Masters Degree in Piano, certifications from the Royal Conservatory of Music (Toronto) and the Music Teachers National Association.

Went in to see what they had as far as guitars and equipment. The place was empty . I went in and…read moreout of practically every room and no one. Probably could have took stuff if I was so inclined. But of course I didn't. Yeah I walked around and said " hello!" . No one was home. Wasted my time. So I don't recommend.

From the owner: School of Rock Cincinnati provides both in-person and online music lessons for students of all…read moreages. Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

Had to return an item but didn't have the receipt - but they wouldn't take it back (even though…read morethey acknowledged I had bought it there). Oh well. Bunch of future musical instrument related purchases will have to happen elsewhere.

I had a HORRIBLE experience at this location. I never post reviews ever (thus the length and…read moredetail) but was so mistreated here that potential customers should be aware before entering. I have been to countless music stores and this has been like no other visit I have ever had. I will do my best to explain what happened in an objective manner. From the moment I stepped foot into the store, I felt unwelcome as a customer and was not treated as a customer in the slightest. I am a professional award winning pianist with over 23 years of experience. I have owned upright pianos, grand pianos, and digital pianos. I know exactly what I am looking for in an instrument after having owned so many throughout the years. When I examine pianos, I treat the experience very seriously and meticulously. I have recently relocated to the Silverton area, and went to Willis to search for a piano to furnish my new home. I entered the store and encountered a young woman with colorful hair and a man (Kevin Schwallie). I immediately expressed interest in both digital pianos, upright and grand pianos to them, but was met with resistance and antagonistic comments. I tested out some pianos, expecting to either be free to do so on my own or having a sales associate explain the features of each instrument, but instead I was ignored and told not to touch the grand piano. I have played on pianos worth more than 6 figures in my music conservatory, let alone the ones I have performed on in concert halls, and yet I was ordered not to touch the grand pianos. That immediately extinguished my desire to purchase a grand piano from this establishment. The sales associate Kevin was extremely rude and discriminatory. I felt severely judged and insulted. Is it the store's policy to offend interested customers? I hope Kevin is reprimanded for his atrocious behavior and learns how to be a hospitable representative of Willis music. My experience at this store would have been so much more enjoyable if it weren't for his micro aggressive comments and veiled disparagements. I hope he is more welcoming to incoming customers and has a more approachable, friendly manner towards them instead of the insolent, uncivil, disdainful way he treated me. To make the whole experience even more revolting, my father had accompanied me and even he was extremely appalled. How disrespectful Kevin was to my father and I! I can still hardly believe and process what happened. I have visited countless music stores and have never been exposed to such impertinence. I have never seen my father so eager to leave a music store before, and we left fuming, not desiring to waste another second in there. I will certainly not bring my business here. I appreciate music so much I would love to support my local music store with all my heart, but I am sad to say that I am most seriously displeased, disappointed, and unimpressed. I sincerely hope that Willis Music Store will review this and improve the quality of customers' experience in their establishment, beginning with the behavior of the sales associates.

Gateway to the Cincy music scene. Ask for Scott.ive bought and traded I think over 20 instruments…read more I've gotten some gems and also got great work done on many many guitars.

Awesome place to buy instruments. Great location. Great service!…read more Brought my son to look at new guitars for him and couldn't say no to the deal and service.