Ok, my second trip there to buy an instrument. I took with me a violin instructor of 30 plus years…read moreexperience. We were extremely impressed. We ended up purchasing a viola for my wife. The staff there was amazing, considerate and patient. We ended up with an extremely nice viola for less than what I had initially figured. They made sure it fit my wife to a Tee and everything was of good or excellent quality. The instructor I had brought with me was very impressed and said afterwards to me she had never been treated so well nor was a potential customer treated so well in all of her years teaching. Yes it was a 100 mile one trip for us from Columbus one way but worth it. Will be back again to buy a viola for myself soon.

It's a great place if you want to be condescended to…read more We were looking for a 3/4 upright bass bridge. We asked the dude about it, and his response was 'for what?' Ummm.... To hold the strings in place? Then he told us 'You know you have to cut that down, right?(what a douche bag)' We told him that we have a luthier that will cut it for us. Apparently, that just offended his soul. He points to a frame on the wall and said, 'You see that? That says I know more than anyone else in the city!' It was an Associate's degree from the University of Indiana (Juilliard for meth addicts). The rest of the experience was basically him telling us how he doubts our project is professional (although we make more money than probably 70% of musicians-- not to be arrogant, I just know how this business is), how all the great symphonies come to him, and all the local schools bands. Don't get me wrong, I'm sure this guy absolutely knows what he's talking about. However, if you play anything other than stuffy classical music-- find it somewhere else or online. There are PLENTY of places that'll cut a bridge for you. I guess he's just opposed to new customers.

I would like to say that I have never met a more passionate and experienced musician and teacher…read morethan Kristin Agee owner of Anderson Music Workshop. Kristin is an experienced teacher and inspires everyone she works with to their highest potential. Kristin has a true talent and gift to share, and has been a wonderful mentor and inspiration to my family.

From the owner: Anderson Music Workshop is a new music school specializing in private instruction on a wide variety…read moreof instruments. Our mission is to provide quality musical instruction, inspiring each students love of music. We give our students plenty of opportunities to display their talent to the public through recitals, competitions and full band rock concerts!

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

We went to your store to find a wedding band set, we had the engagement ring. We were looking to…read morematch Mark's band to the engagement ring with the 3 stones. Mike K. was patient and attentive showing us ring options. He also told us of the Spring Sale going on which encouraged us. We found the perfect set and put in in LA way that day. When we picked up the rings, they were thoughtfully gift wrapped in a pink and black box. Also in a fancy gift bag. The attendant, we didn't get his name, celebrated our occasion and showed genuine delight for us which was special! We're devoted customers for life!! Thank you Facet!!

I am so delighted with Facet. Especially today. Mike K. Went out of his way to ensure I would have…read morea very important, sentimental piece for a family funeral. Even though it is Valentine's Day and there was probably very little time to spare, he made time to ensure this piece is right. He ended up driving to Fairfield to get a missing component. I have shopped here many times and I'm always treated even more than a valued customer - they treat me like family. Mike is always exceedingly kind.

Great selection and good prices. We went in to upgrade my engagement and they had a good sale. They…read morewere patient as I tried on just about every ring in their selection. 1 star deducted because the rep kept telling me the diamond I was interested in was a natural diamond, not lab grown. This mattered because there was a difference in the sale price (25% vs 30%) and because even without the sale the ring was more expensive than similar styles, and I was told it was because it was a natural diamond. Long story short, they gave me the paperwork folded up, in its little folio, after I bought it. Turns out it's a lab diamond. Thankfully, I love it and don't care - but what if I did? Pretty obvious they made a mistake and instead of owning up to it they successfully hid it. Another star deducted because they offered $900 for a necklace and ring I got $1800 for elsewhere. I expected them to be less... but THAT much less? That feels sus.

Went in sell a watch they offered me $1200, went home to think about it 2 days later they're only…read morewilling to give me $850 then 3 minutes later they said that's too high we'll give you $700.... Wouldn't recommend doing business with a company that doesn't stand by their word.

I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

Great service. Good selection. Shop local! The prices are in line with the internet and if you buy…read morefrom them they will do set ups and adjustments for life.

Went in to see what they had as far as guitars and equipment. The place was empty . I went in and…read moreout of practically every room and no one. Probably could have took stuff if I was so inclined. But of course I didn't. Yeah I walked around and said " hello!" . No one was home. Wasted my time. So I don't recommend.

From the owner: School of Rock Cincinnati provides both in-person and online music lessons for students of all…read moreages. Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

Our daughter has been taking flute lessons for several months and absolutely loves the instructor…read more(Julianna) and the studio. The vibe at Tallant feels welcoming, supportive, professional and inclusive. The recitals offer great experience for the kids and don't take up the entire afternoon! Highly recommend.

We love everything about Caileen and Tallant Music Studio! My daughter takes weekly piano lessons…read morefrom Caileen, the owner, and she is progressing so quickly and really looks forward to her lessons.