I swung by House of Thunder just to browse cause I still needed to sell my bike and fully expected…read moreto get lowballed by a dealership. I was leaning toward the new Low Rider ST. I used to ride a 2016 Dyna and figured the ST would be the perfect next step. Enter Freddy. He greeted me right away and asked what I had my eye on. Sadly, they didn't have the ST color I wanted, so I was disappointed and figured it just wasn't meant to be. But then I saw the Road Glide. The first one I sat on didn't feel quite right and reminded me of why I didn't think I could ride that big of a bike. Then Freddy pointed to the Road Glide right next to it that had a slightly different setup, but not one I thought would make a difference. I sat on it and yeah, he was right. Freddy said cool, and went to see what they could offer for my current bike. I wasn't hopeful and even prepared myself for disappointment--and sure enough, the first number was low. I told him I'd wait to sell privately and come back. But Freddy wasn't done. He asked what I'd realistically want to make the deal happen... I walked around while waiting thinking yeah, they ain't gonna make it happen... but then he actually made it happen. When he came back with the number I asked for, I had that moment of "Oh no... this is real!" But he kept his word. He said he would take care of me--and he did. Sure, I could've maybe squeezed out a little more in a private sale, but the peace of mind in a Dyna-flooded market? Them taking it off my hands was worth it. Then it became a full team effort: Cisco (Parts Department): Patient as a saint while I went back and forth on accessories. He helped me decide on parts and we went through what was needed, what would look nice, what we both think are ugly. He continues to this day to update me on my parts and follow up--even when I changed my mind 12 times. John (Service Department): Walked me through warranties, explained what actually benefits riders vs. what they could sell me on, and has answered random questions I've thrown at him since. He's been super helpful and makes sure I don't do things that would void my warranty. Matthew (Clothing & Gear): While waiting around, I joked that if I bought a bike I deserved a free shirt. Without missing a beat--"I got you." They probably give shirts away to anyone spending thousands of dollars, but still, the vibes were great with this guy. Gil (Finance): Helped me sign my soul to the Harley-Davidson devil--but somehow made it feel like a reasonable and thoroughly explained life decision. Then, above and beyond: he offered to ride off together since I was solo and it was my first time on a Road Glide. That gesture eased every ounce of doubt. By the time I was cruising home, I literally said inside my helmet: "This is the best thing I've ever bought." And the mystery bell saver: The store had been closed for a good hour. I never caught his name, but while I was trying not to delay anyone and quickly grab my things from my old bike (with the help of Freddy and Gil), he came up to me and asked if I wanted the bell I'd left behind. I was struggling to remove it due to all the rust, and he said he'd grab it for me so I could get shown the technical stuff on my new bike. Those are the small moments that tell the real story of a shop. Everyone at House of Thunder is kind, outgoing, and treats you like family. Some would say, "That's just sales," but even after the papers were signed--and after me calling or dropping by--they've continued to be just as kind and helpful. Thank you, House of Thunder, for making this purchase a memorable one. I feel like I'll always have people at this Harley who will take care of me.

That place is a shit show! Do not go there. My Boyfriend got his Bike in October and they have yet…read moreto send the registration to the DMV! We even took the bike back so they could take it into the DMV for VIN Confirmation. They had it Over a week & brought it back to him. It's been over 2 months since & the DMV still has no record of the bike!! When my Boyfriend went to ride the bike there was something wrong with it. And we can't ride it anywhere because the is No registration. We've tried several times to get anywhere with this and get cooperation from them! Do Not go there!! They are Frauds!

Your customer service really sucks. Called the company the woman was pretty rude then left on hold…read moreand never came back to the phone. Plus, what makes your business different from the well known excellent quality and craftmanship of the Klock Werks brand? ou look like a copycat, which is really bad on your part.

I am a guy who rides rolling couches, geezerglides, and other full dress touring style…read moremotorcycles. Recently, I had a "Then Came Bronson" Modern Tribute Bike built. Trying to stay faithful to the original appearance of the 1969 Sportster used in the TV series (1969-1970, 26 Episodes), a windshield would not be used. Have you ever tried riding a motorcycle on a freeway at 65 MPH in high wind with sand blowing everywhere? Or those flying insects that just happen to be in your way on those "Long Lonesome Highways"? Let me tell you, a windshield is a "Must Have" item. Of course, you can always wear those $800 full face helmets that completely cover your head and a heavy leather jacket to protect your upper body. (I fully approve and support safety clothing and helmets). The reality is in harsh environments, a windshield really offers greatest comfort to the rider. The decision was made to seek out a small, fully functional windshield that was of great quality, strength and superior design. The ONLY one that fit my requirements was Windvest. I was over at Corbin's during this last 4th if July Hollister Rally and met Doug and Tami, owners of Windvest. Since I did not have my bike there, (was riding Polaris's Mother Ship, Victory Vision), they told me to drop by the shop in Morgan Hill on Tuesday. I did as asked and was amazed of the quality and thickness of the shield. Doug EXPERTLY installed this (he knows all the tricks and proper torque settings) but told me to try it and return for further adjustments if needed. I did as asked and WOW, what a difference! I am very tall (6'3") so I bought the 18" Windvest. Immediately my ride had improved 100%. I was amazed how it was giving me similar comfort and protection that larger, frame mount fairings/windshields offered. It was almost perfect, but I needed it to be just a bit higher. Called Doug up, told me to come back the next day, which I did, and Doug raised it 1". Now it is perfect! I know you've heard the old saying "Size Matters", but in the case of the Windvest, "Design Matters". Check out their website or give Doug or Tami a call. They are very dedicated to the business offering superior customer service! I highly recommend this product and business!

Best motorcycle shop around, I had been taking my motorcycles there for over 30 years......Mark is…read morestraight up honest guy.....unfortunately EMF Motorcycles are CLOSED! Happy Retirement Mark.

The hours are actually 10 AM to 5 PM Monday through Friday and 10 AM to 3 PM on Saturday. They are…read moreclosed on Monday and they are closed on Sunday. The information in Yelp for hours is incorrect. The prices here are fair and considerably less then Harley Davidson. I find the owner to be knowledgeable and gets the job done and I have not had any issues with my 2002 Harley Davidson Road King classic here.

OK My car was broken into and the side window was completely…read moresmashed. Had to buy some cardboard and duct tape as a bandaid until I could get it fixed. Always have insurance! I called around, but ultimately this business got me in the next day. After insurance covered a bit, I only had to pay $100 out of pocket. It's convenient that you can pay over the phone or online. All I had to do was show up with the car and let the technicians do their magic. My window looked brand new!

From the owner: Since 1970, Custom Chrome has been the place to find 'The World's Finest Products for…read moreHarley-Davidsons'. We design, develop, market and distribute aftermarket motorcycle parts and accessories for most all Harley-Davidson or V-Twin motorcycles ever made. Whether you're looking for Santee frames and exhaust systems, RevTech engines and performance parts, 'Old School Cool' Jammer products, or the quality kind of motorcycle accessories that make your bike stand out in a crowd, Custom Chrome has the right aftermarket motorcycle part for your custom bike. We know parts. We've been designing, manufacturing and selling unique products for Harley-Davidsons for over 30 years. So whether you've got a bagger, bobber, a chopper, or an old school project, you'll find what you need from Custom Chrome.

On time and very sincere! I recently moved and was looking for a new technician for my bikes, and…read moreit looks like I've found one. It took a little while to get on his schedule since it's a mobile garage, but the convenience of getting the bike serviced at home was really valuable. I'll definitely be using Dave again.

Had called MPG twice now and both times was quick and easy work. First for my bike having trouble…read morestarting and second was to replace both tires on my GSXR750. David is easy to work with and communication is perfect. Price is fair and the convenience factor can't be beat. Super chill guy and works fast. Found my Go-To mechanic from the bay!

I brought my bike here for a simple handlebar upgrade to 16 inch apes. After numerous phone calls…read moreand two months later, I picked it up. Not only did it not run right, they charged me $300 more than expected. All the wires were still tagged on the bars because they didn't know where they went or what they were doing. I had to take it to a Harley dealership to make it run right and clean it up. Do not go here, one of the worst shops/stores/businesses, I've ever dealt with.

From the owner: We specialize in Customs Bikes to Custom Baggers. We are a full hands on shop from Mild to Wild…read more Custom Rim packages, Ape Hangers, paint and powder coating. Starting Feb 15th 2008 we support full lines of Custom Automotive rims and tires, Lift kits and lowering sytems. We approach the business as a One Stop Shop for all your transportation needs. You can reach us at 408.776.7477 ask for Dj

Yahya, is on point. Communication & knowledge is the best…read moreYOU will find ! I have so many great things to say about my experience but I don't want to right a novel. Let me sum it up by saying my KTM 450exc hasn't run this good in 10 years. Plus they were fast in getting my work done. Last thing they are so friendly I felt like I had known them for years on my first visit.

Yahya and his team turned what started as a stressful situation into something surprisingly easy…read more Their communication was on point with quick updates, clear explanations, and no guessing or making me feel dumb for not knowing something. What really stood out was how kind and genuine they were. No pressure, no attitude, just people who actually care and want to help. And everything was done way faster than I expected. It's rare to find a place that treats you this well. I left feeling grateful and completely confident in their work. They've definitely earned a lifelong customer. Would highly recommend to anyone who needs their services.

Great motorcycle-specific towing company run by a nice guy…read more This is way better than having your bike thrown onto some random flatbed that was meant for car towing, not bikes. Will use this business again if/when needed. Thanks

In my hour need(flat tire) , Houman came in the middle of rush hour to pick up my bike in…read morereasonable time. He is friendly, knowledgeable and takes care of the bike. His rates are reasonable. I highly recommend him.

Great service and experience with Daniel. This is an awesome family business, that deserves all the…read morelove and support it can get. Like, this is a success story right here, and that's just great to see. Use this guy! It's a great company, with even better service. I'll be back, that's for sure. (Well, I hope not to NEED another tow, but you get it.) And, this is a SUPER good value right here. I was quoted up to twice as much as Daniel, and he did it quicker!

East Bay Motorcycle gave me a reasonable quote, and was able to meet my needs for pick up and drop…read moreoff times 40 miles away. The company uses large pickup trucks with a hydraulic ram to draw the bike into the pickup bed - safer and less stress on your bike than towing it on a trailer. I've put East Bay Motorcycle Tow on my phone's speed dial, and recommend the service to anyone who needs a bike moved across town or across state. Nice work guys.