Excellent, honest service! We discovered some moth damage…read morein some very special rugs that had been stored in a closet in our home. Adam promptly identified the source and the treatment. He then cleaned and repaired the rugs while consulting with us on how much each would cost. His work was fabulous! We are very pleased. When we went to pick up the rugs the owner was present and gave further advice on how to store the rugs to avoid moth damage. The experiences in this store have always been ones that make us feel comfortable and confident in the services and prices.

I could not be happier with the cleaning of our area rugs. I had 7 area rugs picked up to be…read morecleaned and repaired. I did not expect the white rugs to come back looking brand new, but they did. The pick and delivery service went smoothly. The staff were friendly and professional. They even helped move the furniture back. The price was less than I expected. We got rid of the old waffle style mats. The rugs now stay in place thanks to their suggestion. We definitely will definitely be using Arizona rug company again.

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

Oh my gosh! The staff are so helpful and so knowledgeable! I truly felt like I was given…read moreprofessional service on my journey to find the perfect area rugs for our home. Ed was so fair with his pricing. And Hannah! What can I say?! She is a lovely person and instantly made us feel at home. If I could I would give her 10 stars!!!

Teri Burns was my design consultant. I asked for her after reading her reviews. She was patient,…read moreknowledgeable and showed rug samples that I asked for. My rug was 20 years old, she showed me one newer style, a little different, so happy cause loved it. Took samples home, my daughter chose same one and very happy with. Shetold us about sales etc. Gave us price for padding and carpet. It was an insurance claim, she took care of everything. You are fortunate to have her as an employee. I felt comfortable, never rushed and she was a great design consultant. I would recommend her any time.

Spent 12K on new flooring. Some of the flooring is coming apart. Contacted Baker Brothers and was…read moretold "Sorry the manufacturer of your flooring is out of business, so we won't repair your floor". I you are thinking about buying from Baker Brothers run away as fast as you can.

Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

We had looked at hundreds of area rugs online, but weren't ready to make such an expensive purchase…read moresight unseen. Visiting Arizona Rug Company made all the difference. Ed & Abi helped me choose the perfect rug, and it turned out to be something we never would have considered just from the online photos. The new rug is absolutely gorgeous and works perfectly with our new furniture. Delivery was smooth and professional. Highly recommend Arizona Rug Company for anyone looking for quality rugs and outstanding service.

We've been using Arizona Rug Co to clean all of our rugs (wool and synthetic) for almost ten years…read more They do any outstanding job!

I was so pleased to find Rug Worx who explained to me exactly what would be done. I have had this…read morecarpet for 15 years and never had it professionally cleaned. It is now back to its original color and looks brand new! Also ordered a custom rug pad as the old one was pretty worn. So pleased with results

Friendly service, great results - these folks know what they are doing. They immediately identified…read morethe rug as being handmade Turkish. Brought my rug in for removal of dog urine stain. Cleaned ahead of schedule and stains removed with impressive results.

I recently (4 months ago) purchased 2 rugs from PV rugs (actually 4 over 15 years)…read more Unfortunately, I was never told what the rug was made of and how to clean it. They disagree but this is he said she said. However, I have nothing in writing. In fact my receipt or the rug label does not disclose the fabric. I had an issue with my dog and a stain. I was quoted from a rug cleaner it would cost $1,200.00 to have it cleaned. I called PV Rugs and they discounted everything I said. BEWARE on purchasing from PV RUGS. Don't back their products that are very pricey. ES

Great service. They cleaned a couple of our antique rugs and that look fabulous! Highly recommendread more

We decided to have our Navajo rugs cleaned by Alyshaan Fine Rugs; they own and operate a cleaning…read moreservice also. They not only stayed in touch thru out the process, they updated us with progress as these rugs were "special" and been around for some time...they wanted the cleaning to be exceptional, without issues. When the rugs were returned, they looked beautiful and appeared practically new! Alyshaan Fine Rugs is a good business who stand by everything they say and do. Integrity is the only "thing" any business has and theirs is "top notch." Highly recommend Alyshaan Fine Rugs whether you are buying a beautiful new rug or seeking to clean your existing rugs.

Wonderful well informed customer service. Stunning selection. We quickly found rugs we liked but…read moretook the time to show us similar options to be sure we were satisfied with our selections. Highly recommend! Linda A and Cathy S

Just moved into a new place with hardwood floors. Been looking online for an area rug for Living…read moreroom. I wanted something nice and buying a carpet online, sight unseen, was difficult. I decided to stop into Baker Bros. on Bell in Surprise. I met Brett Mossey the Manager and he showed me a large selection of area rugs. They were hung so I could see the entire carpet. I found just what I was looking for. I bought it that day. Before I knew it, the carpet had arrived at their warehouse, and we set up a delivery time. They also delivered a carpet pad that is safe for hardwood floors for free. The delivery guy brought it into my house and put it just where I needed it. Today, I finally rolled it out! It is perfect! Thank you, Thank you, Thank you! You have a very wide selection of carpets and flooring. And you told me you can make any rug the size and shape I need! I will definitely be back!

In a last-minute decision nearing their closing time, I decided to visit "The Fabulous Baker Bros."…read morewhere I found the unexpected super bargain I was hoping for. The area rug was among some marked down so I saved a significant amount as well. I'm very pleased. The rug compliments my other furniture and looks great!