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    StretchLab Richmond

    3.4 (5 reviews)
    Closed • 8:00 am - 6:00 pm

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    Ask the Community - StretchLab Richmond

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    EōS Fitness

    EōS Fitness

    2.1(36 reviews)
    8.1 mi

    Well I've been coming here for about 6 months, I'm disabled and use a power chair, one thing I've…read morenotice is when I arrive, almost always there are these big lifted 4x4 pickups parked in the handicapped parking spots, I'm drive a big Van and I need that extra room to load/unload my chair. One day I came out and found someone parked their motorcycle on the striped lanes between a car and my van, I had to ask a stranger to back my van out so I could get in. Also you do not have push button door openers, most of the time I'm lucky and either staff or a stranger would open the doors for me but there have been times when I was ignored by staff and patrons. Also I would like to see wheelchair height accessible work out tables so us wheelchair users can transfer to the table and do our exercise that we might normally do on the floor but are not able to transfer to the floor and get back into their chairs. Also, this is a bit personal but yall need private areas with a shower and changing table etc. some of us have personal issues such as not wanting to be embarrassed because we have to wear certain types of protection IE: Diapers or colostomy bags, Foley catheters and leg bags, I'm sure you get the picture. I feel rather uncomfortable, intimidate etc when I have too lay out on a bench after showering just to put my diapers on in front of all these young and grown men and being watched and occasionally a child. I hear the chuckles and the snickers. My suggestion is if you can build a special shower room or perhaps install a height adjustable changing table with a privacy curtain in the regular locker room. I also take issue with the fact that the handicapped stall isn't wide enough to accommodate my chair and myself and 9 times out of 10. Someone who isn't handicapped has taken up residency in the handicapped stall and is just sitting there playing with their phone knowing fully well that I'm wanting to use that stall, I see this all the time, there will be two stalls open and the non handicap person will take the handicap stall. Now on to safety, I like to enjoy the steam room and sauna, but they are lacking safety rails inside them, these are slip hazards, they do make rubber floor mats for that as well. I like using the pool but must of the time the water is too cold for me and many of the older users, it causes our muscles to spasm and can be quite painful. We like the hot tub, but what we don't like is the 10 min timer, we no more get back into the hot tub and we have to get out and start it again unless someone nice comes along and does it for us. Last but not least, I would like to see the Rosenberg location turned into a 24 hour location with a his and her Steam room and sauna. I understand that the Sugar Land location is 24/7 and has steam room/saunas in each locker room. I also wanted to add this, the cycling room needs a couple of recumbent bicycles so people like myself who are disabled can participate in group classes, I also noticed that in the other group exercise room, everyone is on the floor, I can't get down onto the floor, if a couple of padded benches were added, people such as myself would be able to benefit from the group exercise's.

    Beware if you sign up to get trainer for a trial period you will get scammed and not able to get…read moreout they will continue your contract although you said you do not want to continue. I am now getting threatening letters that I owe when I have canceled since May.

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    EōS Fitness
    EōS Fitness
    EōS Fitness

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    SPENGA Sugar Land

    SPENGA Sugar Land

    4.2(25 reviews)
    6.2 mi

    Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

    Buyer Beware -- Read the Billing Terms Carefully…read more First, I want to say that SPENGA has an awesome workout. The instructors are great, the staff is friendly, and I genuinely enjoyed going to the gym. Unfortunately, billing transparency is the reason I canceled my membership. When you enroll, they explain that payments are made every 28 days (four weeks). What I don't feel is clearly explained verbally is that a 28-day billing cycle results in 13 payments over a 12-month period, rather than the 12 payments you would have with traditional monthly billing. That means the actual annual cost is higher than what many people may initially perceive when they hear a monthly membership price. Yes, the 28-day billing cycle is stated in the contract, and I acknowledge that I should have read the agreement more carefully. However, I believe this is something that should be clearly explained upfront by the GM whom I was working with, or sales staff so customers fully understand the financial commitment before enrolling. I have worked in sales myself, and I understand that sales are sales. But I also believe transparency is important when you're asking someone to commit to a membership. For me, the issue isn't the workout or the people, I actually really liked both. It's the lack of transparency around the billing structure. In my opinion, that was enough for me to cancel and take my business elsewhere. Aside from no one calling back to explain this and having a staff member, telling me it's part of my contract. Poor customer service. It's not what you say, it's how you say it. If you're considering joining, my advice is simple: ask specifically how often you'll be charged and how many payments you'll make in a full year. If 13 payments instead of 12 doesn't bother you, that's completely fine. But if it matters to you, make sure you understand the billing cycle and total annual cost before signing up. Buyer beware, read the contract, and ask questions.

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    SPENGA Sugar Land
    SPENGA Sugar Land
    SPENGA Sugar Land

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    360 Fitness by JNS  - #3 - Atika - "I thought I could lose weight by exercising on my own [...] Then I approached Ahmed, the best decision I made for myself"

    360 Fitness by JNS

    3.0(8 reviews)
    3.7 mi

    I started with JNS about a year ago and it has been a great experience. Initially i was skeptical…read morebecause I've tried the diets and gym routine, but because of a close friend who recommended the gym, i decided to try. First month was amazing and i saw results on my measurement. I decided to keep up with it and lost a little over 30lbs and was feeling wonderful. I unfortunately due to an injury had to pull back, but what i witnessed at this gym was beyond great. The two JNS brothers are in this for one reason and one reason only, they want to see people do well. I have seen them there at all hours of the day, and i have seen them go out of their way to help someone in need. They provide the encouragement, accountability and knowledge that is needed for a healthy lifestyle change. This is not an easy journey, but with the help of JNS staff and owners, the journey can be obtained. Listening to their recommendation and believe there recommendation and routines and you will be able to achieve success.

    Unfortunately, I was forced to leave this poor review at the most recent incident with insufficient…read moreprofessionalism on the gym's behalf. Over a year ago, I was a member at this gym and had a personal trainer. However, I had to relocate from the area for work and could not complete my sessions, so I canceled my membership and the remaining private training sessions. Fast forward to this week, my checking account was charged without permission, and when contacting the gym, I was told this was because of new ownership. My problem, however, is that they should not have authorized any charges, given that I canceled my membership over a year ago. When calling to request documentation and proof that I would receive a refund, I was told I "lacked patience" and would have to wait. This is highly unprofessional and illegal. I would be weary of joining this gym as they conduct business poorly.

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    360 Fitness by JNS  - #4 Saad - "I've always been the super skinny kid growing up [...] That's when Hassan and Ahmed told me what I needed to do to reach my goal"

    #4 Saad - "I've always been the super skinny kid growing up [...] That's when Hassan and Ahmed told me what I needed to do to reach my goal"

    360 Fitness by JNS  - #5 Yoshihiro - "I have been with Hassan for 18 month [...] The main reason was my high cholesterol."

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    #5 Yoshihiro - "I have been with Hassan for 18 month [...] The main reason was my high cholesterol."

    StretchLab Richmond - fitness - Updated September 2026

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