As lover of all things OTF I have to say the new owners of this franchise are Top Notch, A+…read morecustomer service and the coaches really care about their members. With a fluctuating schedule I find it challenging to rebook all my classes, and on this extra chaotic morning I found my regular class already full, but thankfully the owner gracious gave up his slot so that I could get my 50min of self care. Thank you so much.

Tanner was amazing! I had the best birthday workout! I love the community OTF brings theread more

Very clean, very nice staff! Kids club is excellent :) very happy with our decision to come hereread more

After 15 years of loyalty (roughly $18,000 in membership dues paid) I can confidently say…read moreMountainside Fitness has gone downhill. No more yearly buddy passes--so you can't even bring a friend to try the gym anymore. Then they refused to let me buy a day pass for my nephew because I'm not his father. Seriously? Zero flexibility and no common sense. And let's be real--it's overpriced for what you get. There are plenty of other gyms offering the same or better equipment and amenities without all these ridiculous restrictions. It's clear longtime members don't mean anything here anymore. Between the high cost, lack of benefits, and stupid policies, I'm done. Cancelling my membership and taking my business elsewhere. They try and make cancelling hard as well to detour you from doing so. Don't worry I'll comeback when whoever the "manager" is, is there to cancel. What a rip off.

I used to go to a certain "Orange" workout program (you know the one), but after a while it started…read morefeeling a little too repetitive. It definitely helped me fall back in love with working out, and I'm grateful for that -- but I was ready for more. Enter F45. I'd heard great things, so I gave it a shot... and got humbled real quick. I thought I was in shape -- turns out I had another level to reach. Since then, my stamina and endurance have skyrocketed. I'm stronger, more energized, and actually look forward to every workout. The coaches are what really make this place special. Jason and Ryan always bring the energy, great music, and keep things fun while pushing you hard. Lala is right there with them -- awesome coach and always brings a great vibe. Hannah is incredibly kind and supportive, and Jordan, the studio manager, has honestly been the biggest influence on my fitness journey. She's played a huge role in pushing me to be better. My favorite classes are definitely the cardio and hybrid workouts. "Redline" is my go-to -- it never disappoints and always gets my heart going. Now 205 classes in, I can confidently say I've found my fitness home. If you've been thinking about trying it -- just do it. You won't regret it. (And one small request... let's get a Friday afternoon class )

My husband and i did a drop in class last week and everyone was very friendly. It was nice to not…read morebe getting 20 calls and texts from a chain workout place. I personally think it's OUTRAGEOUS to pay $35 per person for a 45 minute workout but that's not anyone's decision locally. Clean and welcoming gym!

I have a membership at a corporate gym in the Phoenix area, which I do love. However, it lacks some…read moreequipment I prefer and gets too busy. I was recommended by a friend to try Fitness 1 due to the quality of equipment as well as the old school atmosphere. The communication with Chad prior to visiting was great. He welcomed me when I came in and showed me around the gym, explaining how it was laid out and where I can find certain pieces of equipment. This included equipment like the pendulum squat, which can't be found in most commercial gyms. He also showed me where much of the power lifting equipment was and even discussed the childcare. I spent the next 90 minutes using amazing equipment such as Rogue, Precor, and my personal favorite, Arsenal. The culture in the gym was great. Everyone was working towards their own personal goals, all while supporting and assisting each other. They were even being spotters for others in the gym who they did not know, but supported nevertheless. Other gymgoers were not playing on their phones or hanging out in the gym, showing they were all there for a reason. After a good 90 minute workout, I went back and spoke to Chad. I told him I wanted to get a membership, paying for an entire year up front. Chad was able to do all this without pressuring me at all, which seems to be uncommon in the gym world. He lets the gym and the culture the staff at Fitness 1 has created, along with others in the gym, sell the product. All of this came with no hidden fees, which is just icing on the cake. Fitness 1 is a hidden "gym" in the fitness industry. It is an example of what all gyms should be and should be mirrored.

Best gym in the valley. You will get everyday people and professionals BUT nobody cares! People…read morehere go into the gym to workout not for a fashion show which is nice. Reminds me more of an old school gym!!

I'm giving EōS Fitness a 3-star rating based on my overall experience. There are definitely aspects…read moreof this gym that I still appreciate--some of the staff members are genuinely friendly, and the facility itself is solid, clean, and has everything you need for a good workout. I still continue to go there because, at its core, it's a great gym environment. That said, I did have some experiences that impacted how I view the professionalism and customer service side of things. While applying to become a personal trainer at this location, I went through an interview process with the fitness manager, Bryan. After being invited back for a second meeting and practical demonstration, there was a moment where communication felt unprofessional--I received a message that included the wrong name while I was already preparing for the session. It left me feeling like the level of attention and care toward applicants and members isn't always consistent. I also heard conversations from other members that made me personally question the quality of guidance being given in certain situations, especially when it comes to injury-related fitness advice. While I can't verify everything I heard firsthand, it contributed to my overall impression of inconsistency in staff experience and training. Another issue I ran into involved stretch session billing and cancellation timing. I had requested to stop sessions due to personal financial hardship, but the cancellation and billing process took longer than expected, and I was still charged. My refund request was ultimately denied, which was frustrating given my circumstances at the time. I understand policies are in place, but I do think there should be more flexibility or clearer communication when members are going through hardship situations. Overall, I would say this is still a good gym with strong facilities and some great employees, but experiences can vary depending on who you interact with. My advice to new members is to read all contracts carefully, especially around recurring services, and make sure you fully understand cancellation policies before signing up.

I have paid for the highest membership for about a year now but rarely am able to use the amenities…read moreI pay for. They have 2 cryo chairs and at least one is out of service most days. As I am writing this today one of them has had a high temperature error making it none usable for 30 days! Also..the movie room doesn't play 24/7...if your an early bird your out of luck. When I signed up I was told it was 24/7. The massage chairs are often broken as well and I have gone in there to find someone sleeping in there...not in work out clothes...more then once. The only thing good about this location is the people working the front desk. They are always so nice and helpful..it's sad they have to hear us complaining about broken equipment daily. I have tried to contact management through their eos app but never even get a response. Fix your equipment and provide the service you are charging for.

I joined this gym after researching some high intensity places, I like to work hard and see…read moreresults. And I really LOVE it. The staff are so friendly, I feel as though they really care about you and are so supportive of your goals. Their class size is small enough so you get some personalized attention. I go and just workout hard every time. They have kid care if you need it and convenient class times. If you want a great and supportive community, this is a wonderful place to join. I couldn't be happier.

Well, it's taken me a while to write this review because I wanted several months of experience…read morebefore telling it like it is. To give some back ground, this is the 3rd gym I've attended and signed up for. (My first one has officially closed and the second one is too far away from my new house!) I was so nervous about finding a new gym, that it took me months to even set foot in this one, despite the fact it was close to work. Finally I gave it a shot. I originally started attending classes as part of the "nutrition challenge" last year. I only attended the specialty classes (yoga, gymnastics, barbells, redline) which definitely pushed me out of my comfort zone. The nutrition aspect, the working with a team part, and the trying new types of classes was AMAZING! I knew I wanted to sign up for this gym by the time the challenge was over. My nerves about not fitting in or inadequacy went FLYING out the window after my first couple of classes. The diversity of coaches, people, and personalities makes this a great place to work out. It's this diversity helps everyone feel welcome and "trusting" to start their fitness routine. Whether your new and scaling your workouts, or advanced and pushing to the next level- this could be a great place for you. (If you're overly competitive and have a crappy attitude, this isn't the place for you!) Dead Red has a "team" feel and I appreciate how welcoming the coaches have been. The people here are personable and understand that life can be overwhelming, stressful, and downright hard. At the end of the day- this place works with you and challenges themselves to know you better for the sake of self improvement. If you're curious, I'd suggest a drop in class for sure. There are many time and types!

1. Emailed knockout fitness with questions == they replied within hours with questions answered…read more 2. Drove to location. Was greeted kindly. Happy vibe. 3. Went back next day for a class. Still a happy vibe. 4. Keep going back. Great vibe. Clean place. All ages.

The employees were very kind and welcoming. However, the person running the kids' group didn't seem…read morevery interactive with the children and didn't appear to enjoy leading the activity. Because of this, we decided not to return. I hope this feedback is helpful.

I'm sharing this for safety reasons…read more During a squat session a few months back, I told my trainer that my back was hurting during the squats. Despite this, I was instructed to complete another set. During that final set, I injured my back badly enough that I could not walk afterward. At no point was the exercise stopped, reduced, or modified when I reported pain. I still can't squat, my back isn't fully recovered. Afterward, communication was disappointing. When my husband and I later explained that we needed to pause training due to finances, we received no response. Regardless of certification or experience level, a trainer should prioritize client safety, listen when pain is reported, and communicate professionally. Unfortunately, that was not my experience. Update: After posting this review, the trainer contacted me and offered me money to take my review down. Since he can't contact me he reached out to my husband regarding my review. I am adding this update for transparency.

If you're serious about improving the way you look and feel, Roxanne at Underground Fitness is the…read moretrainer you want by your side. She's incredibly knowledgeable and takes the time to assess your specific needs and goals. What sets Roxanne apart is her personalized approach--she creates custom plans tailored just for you, ensuring that every workout is both effective and sustainable. Her guidance, motivation, and attention to detail make a real difference. Highly recommend!

Man do I love this gym! The spa is beautiful and the equipment is so well maintained. The staff at…read morethe front desk are so kind and welcoming. The spa staff are also so kind and I got one of the best facials I have ever had before at the spa.I'm obsessed with all the classes they have available including hot yoga, barre, and orange theory type class. I love they have daycare for my little one and they host so many social events. It's kind of like a country club without the golf course. It's also a great place to get your work done if you don't have an office or a noisy household. The reasons I had to give 4 instead of 5 stars are they do not let infants be there longer than 1 hour and you have to reserve which is fine but if you take a class you can't finish the whole class and be back in time to get your kiddo. Also the slots for infant care fill up a week in advance on the weekends. Classes are amazing but if you miss they take attendance and email you with a slap on the wrist which I understand but you can't cancel if it's within 2 hours of the class. With all that said, this is probably one of the best gyms I have ever been to and is a great place for families. They have tons of social events as well with awesome photos ops and great drinks.

Very clean, extremely friendly staff and community. I feel totally safe and comfortable even…read morethough I'm more of a marshmallow-shape than a gym bunny. My daughter loves the pools and enjoys the child care well enough that I don't feel guilty when needing her entertained for a quick sanity-driving spin class. If they doubled their spin and yoga class offerings, they'd get that 5th start--often full and not many options for times. We're really lucky to have such a wellness-minded, family-focused space in our neighborhood, especially since the price point is still manageable.

Summary After attending True Fitness for six months, I can…read morereport that this gym is clean, well equipped, socially distanced, and Customer obsessed. Addressing my situation After a heart attack in 2020, I went through several weeks of cardiac rehab, and I knew I would need to find a way to continue my exercise program. Fortunately I found True Fitness. I spoke with one of the owners, Gina, and I explained my situation. Gina set me up with a trial month, then a standard membership, and I started attending group sessions. I continue to be amazed at the amount of personal attention each member gets during each workout. The other owner, Ryan, is super knowledgable and has taken a personal interest in setting me up with a workout routine with my condition in mind. After six months of attending True Fitness, I feel better, stronger and healthier than I have been in years. Advantages of True Fitness: - Friendly, fun and Customer-focused - Socially distanced / limited entry per session - All ages and ability levels - Well Equipped gym - Clean equipment and bathrooms - Convenient location in Anthem - Selection of different classes and times Highly recommended!

The scheduled group workout sessions are fantastic. For each day of the week there is a focus on…read moreworking different body areas, however the flexibility and customization that KALANI (outstanding trainer!) provides to each participant makes it anything but a one-size-fits-all experience. KALANI has extensive academic and "hands-on" experience, including work in a physical therapy capacity. I highly recommend the gym and Kalani as a trainer! The staff and clients are polite, engaging and respectful. Nicko (staff) is also to be commended for his polite engagement and professionalism. Love this place. Highly recommend it.