K.O. Is A-OK gym. You get a great workout, the members are friendly and encouraging.
My favorite instructors are T, Kim, Isaiah, Bobby, Travis, Federico, Dre, Trevor, Juan and CJ [when he was a instructor in the classes]. From what I have been told/hear is that since CJ left Knockout Fitness, the gym lost a huge amount of members.
"Some great things about K.O.;
: Members treat each other like family, push and encourage one another.
:There are some friendly, caring and very outgoing staff, such as; Ollie, Jules, Joesph, Anthony, David, Thomasita, as well as a few others.
::These are a few of the things wrong with K.O.:
: Some of the locations smell like feet, funk and awful, awful body odor. Have your locations heard of Lysol or Febreeze?!?!???
: New equipment is badly needed, carpets, paint, an all the worn out items should be replaced.
: You still get charged after canceling your membership or P.T. You get the run around with the staff when you show them proof that your credit card/debit card is still being charged after canceling.
: Some of the staff ; [ at a few of the locations] use their cell PHONES on the clock, to skype, YouTube, watch movies, Twitter, Facebook LIVE, SNAPCHAT, text, make personal calls, take pictures/videos of some of thy members.
Employees should make themselves useful and find something productive to do!
There has to be something productive to do!!!!
K.O. Is not a fraternity house but it sure in hell seems like one. Friends and staff acting inappropriate at times, making remarks or dirty comments to members after they taken a shower, wear tight fitting clothes.
Some of the employees friends come in being loud, flirting, asking out married women. [ Members might not voice these things but best believe they are observant].
: Too many staff members at a time for one single shift.
[ sitting around and doing nothing but talking smack]
: Some of the staff Talk badly about some of the members in front of them, staff members at times have their friends/family members hanging out. Staff Will give you a quote on a shirt, gloves, wraps, membership and will give you a different quote the next time you ask or they will even say that's not what they said or even meant to say.
: "When the CATS [thy owners] are away the MICE will play"
: Customer service [ various locations] is severely lacking quite a bit. The [ Trainers/Front staff] employees should smile, wave and greet the member[s]
As a member[s] walk in and not make nasty faces or ignore the member[s] as if they aren't there or just walked in. Employees should not seem annoyed that members are at K.O., ask a question, can't get a combination correct or workout down, walk in, let alone breathe.
: The Personal trainers/Front STAFF should be switched up every week and sent to different locations.
: It would be AWESOME, if thy instructors would switch up the workouts that they will instruct instead of doing the same workout routine day in and day out. It gets pretty damn OLD.
: The music is way too loud at times. Some of us [that are older] can't hear the combination/instructions.
: Some of us older folk [ mid 30's to late 70's] would like to hear some of our favorite tunes such as, Reggae-ton, White Snake, Heavy Metal, Lincoln Park, Richie Valens, Dance Hits, Salsa, 90's, 80's, 70's, Christian, Oldies, Hip Hop, 60's music-a instead of this GARBAGE that some of you young-in's call music!
Switch it up!!!
: Members can tell when a trainer does not want to instruct a member, does not like a member, give them the same time as another member that they favor. It's like a high school.
: Owners, should really look into all social media complaints, compliments, suggestions and feedback. A "Secret Member [s] should be sent in every so often with out staff, or instructors knowing.
Every person has a different experience, treated differently.
Some of the great reviews come from family members or great friends. Every one will have a different outlook of K.O.
Hoping the owners would wake up and visit all locations more often, give all employees something productive to do!!
Loving members,
M.S.
S.Q.
R.B.
C.C.
J.P.
B.R.
We all came together to share our thoughts and things we have heard others say.
KO charges you double and lie that you aren't being charged double and or not being charged for Pt any longer( after you canceled)
When you have statements from your credit card company and bank. When you tell them this they call you about 20 times to say you are behind. Even with proof they lie their ass off. After all this they send you to collections. I saw so many other people get this done to them.Most of the staff are incompetent lying sacks of shit. read more