After almost 20 years our concrete pool deck had multiple cracks as well as the color of the surface had faded. We researched various companies and received bids to resurface the deck, steppingstones, and our patio. Leah Hare, the Design Consultant, explained the various characteristics (UV stable, slip resistant, cooler surface, crack resistant, low maintenance, etc.) of installing a recycled rubber product (Rubberstone) rather than going with flagstone, stamp or an epoxy covering. She was very professional in her presentation of the Rubberstone product and did not pressure us to make a decision. Based on the Rubberstone product to be installed over an existing surface, multiple colors available, a 6-year warranty and reasonable price, we decided to go with Stressless Remodeling. On the day of installation, the installers Martin (lead), Francisco and Anthony arrived on time and resurfaced the pool deck, steppingstones and patio within 4 hours including cleanup time. They were very professional and personable. The workmanship was excellent and we are so pleased with the results. Looks great! We highly recommend Stressless Remodeling if you are in need of resurfacing your pool deck and related areas. read more

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This product does not stand up as advertised. Crumbling and deteriorating. No communication/follow up from owner/manager regarding customer satisfaction. Had several appointments for re-applying sealant coating and the its still crumbling. read more

Stressless Remodeling was great during the initial stages of installation. The install team was great, friendly and professional. The difficulties started when I called about some fading we were experiencing. We followed the deck care plan of spraying the treated surface area weekly. We found that the decking itself appeared to fadinf in large patches exposed to the sun. The ateas under the porch covering is fine but the sun exposed areas just got worse. After 3 phone calls and 5 direct emails during a 3 month period requesting assistance without a visit we have decided to address the problem publicly. ​ read more

Over 2 weeks since StressLess made a mess of our pool deck. They completely covered the pool coping on one side, and the other side is a mixture of our landscaping rock and their coating stuck together. We had an appt to fix this yesterday, and when they no showed, we were told the crew Mgr had a heat injury the day before. Manager Aaron in Phoenix told us they would come today, Friday, but wouldn't give us a time. 4:00 now so looks like another no show. Unsure what to do at this point. BUYER BEWARE read more

StressLess Remodeling - River rock with StressLess concrete coating stuck to side of deck - Masonry/Concrete Near Me - Phoenix, Arizona

I couldn't be more pleased with my new kitchen countertops. Such an upgrade! Tino went above and BEYOND to make sure my project got done and done exactly how I wanted it. He did an immaculate job, was respectful, friendly, and great with my dogs! Tino really made the whole project happen single-handedly!! read more

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Can I give SIX stars?? From the start of booking an estimate to the finished deck, this couldn't have gone more smoothly. Our salesman David was extremely patient with us as we deliberated all our choices (we were still considering traditional "cool" decking) and never pressured us or tried to upsell. In fact, he went out of his way to be sure we got the best price possible. Once we booked it, communication from the project manager was timely and professional; I was happy with the emails and texts I received updating me with the estimate, work timeline, and day-of information. On installation day, the crew (Martin, Francisco, and Jorge Sr.) were punctual, friendly, and efficient. They maintained an immaculate worksite, even laying down tarps in our driveway for where they'd be running the wheelbarrow across to the back yard. They worked solidly for their entire time on the job, but were friendly when I popped out with questions or to take photos. I was especially impressed with the care they took with the edging around our pool--I'm sure they sighed a bit when they saw all of the cutout edges and corners (what a job this would be!) but they cheerfully took it in hand and spent as much time on each joint as it took to make it perfect. They were so careful with trimming the edges of the grass so as to be able to trowel the rubberstone in a perfect arch all the way around--it looks absolutely beautiful. The attention to detail was above and beyond what I expected. I'm absolutely delighted with the look of the new deck. Our poor old deck was in such bad shape, and now the back yard is completely transformed. It's truly gorgeous! We (including all the grandbabies) spend virtually the entire summer in and around our pool, so having a softer, cooler surface than traditional "cool" deck is going to be a game-changer. I'll update this post with a photo of little ones sitting on it in July, in case folks want proof of yes, it really is cooler than anything else! read more

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They advertise lifetime warranty and they came out and said my counter was defective and I just got an email saying sorry no warranty. They lie constantly to you and so save your money and don't use them for anything. The worst!!! read more

Thanks again to Martin, Anthony and Francisco for the great rubberstone install They were on time and very professional looking so much better than the old cool decking and so nice no more burning feet read more

We have been trying to get this issue resolved since August 2024. In January 2025, we even received a written guarantee letter from the owner, Derek Woods, assuring us the problem would be corrected. Unfortunately, the product did not last, and despite repeated attempts over more than a year, nothing has been properly resolved. We have dealt directly with the owners, Denya and Derek Woods, regarding replacement of the failed product, with no meaningful follow-through. Their employees do not keep scheduled appointments, often fail to show up, and have left our childcare center out of compliance on multiple occasions, which is completely unacceptable. This level of negligence puts our business and licensing at risk. This was a $28,000 job, and the lack of professionalism, accountability, and reliability is shocking. We would never recommend this company. We were referred to them through 3TV, and we will be contacting them regarding this experience as well. We will also be reporting this matter to the Arizona Registrar of Contractors. Extremely unprofessional from start to finish. read more

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The workers Jesus, Adrian, and Gariboy, Alan, Rey were on time. The job was done very professional. Now we can enjoy our pool deck more than ever. Thanks for a Stressless experience. read more

Logan did a great job evaluating our wants and preparing a quote. Adrian, Jose and Gorge Sr. were all good workers and did a very professional job working in the heat. A couple of flaws were noticed after they left but a quick call got them back in a few days to correct things. We look forward to enjoying our new pool deck surface for years to come. read more

Work completed was Rubberstone on the pool deck and patio and Vuba Stone on the front sidewalk. All work completed by Jesus, Adrian and Alan was excellent. All communication with Stressless Remodeling was time and on point. read more

StressLess Remodeling - Rubberstone - Masonry/Concrete Near Me - Phoenix, Arizona

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We have loved our rubber stone and the upkeep is minimal! They honor their warranty, do quality work and every person we encountered was very friendly! 10/10! read more

The installation team of David, Eric, & Angel did an amazing job and were incredibly respectful of the property. read more

StressLess Remodeling - Masonry/Concrete Near Me - Phoenix, Arizona

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Chad and Michael did a great job! They did a wonderful job while we were both at work! The garage looks great and we are incredible happy with it!! read more

After considering several cool decking products and companies, we are pleased we chose to have Stressless Remodeling (Azrubberstone.com) replace our cool decking and patio area. From the sales team, installation team, customer service and follow-up have been great. They are very responsive when I have called. Our pool area and patio look great! Thank you. read more

StressLess Remodeling - Cool Decking and Patio - Masonry/Concrete Near Me - Phoenix, Arizona

I paid Stressless Remodeling & ConcreteCoating $5,000 to coat my pool deck. Salesreps and the owner assured me cracks and crabgrass would be handled, but the crew said during installation the product couldn't be leveled over cracks and grass would grow through. The finished job has loose coping, a visible seam,and grass already growing through, and the company has repeatedly failed to schedule promised repairs. I want a full repair or refund.1/5 read more

Blown away! First, major kudos to David and his team (Angel and Josh) for doing an awesome knockout white glove service for installation. These guys were second to none and we couldn't be happier. David also stuck around after because our dog somehow broke through the barrier we set up and got onto the rubberstone just as David was getting ready to leave for the day. David took the time to fix what he could and promised to come back the next day to fix the rest. To say we appreciate David is an understatement. Next, Leah was really helpful with the quote and walking us through the process. Thank you. Derek, the owner, made himself personally available to us to answer all our questions and was great to do business with. We really appreciate all you did to get the job done. Money well spent! read more

I had my back patio and my front entrance done about 4 years ago. While I mostly love the product and the look, it stains (maybe watermarks?) fairly easily and I'm unable to remove the stains. I've contacted the company and both their suggestions to remove the stains didn't work. Repeated emails went unanswered. read more

Had Rubberstone installed by Jesus Garibay, Adrian Garibay, Alan and Rey. Great job. Attention to detail was awesome. Product looks great. Steph was our salesperson. She did a great job with that as well. read more

Stones coming out of the patio. Company not responding to warranty claim. On October 25, 2025 I finally got the new surface installed. They did a great job installing the new surface. We are happy with the updated install. read more

Our salesperson Trevor was very helpful. The installation crew of David, Angel, Gabriel and Jose were very professional anf did a beautiful job. Patio and pool deck look better than new! read more

They Don't come Back to Fix Problems around my Pool Deck as they say they will and the product smells bad and they did not tell us about that been trying to get ahold of them But they Don't answer there Phones or Respond to my Calls Not a Good Business Practice... read more

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What a great decision for us to go with Rubber Stone. Our tiles were chipping away badly so needed a solution that would look good without major disruption. Rubber Stone offered that. Luc, Rafi and Giovanni did a fabulous job with installation and were a pleasure to work with. read more

just had my pool deck done and the crew Renso, Oscar and Alan worked above and beyond, being meticulous and striving to get the job done, especially during 115+ heat of Arizona . They definitely deserve a raise, bonus and praise! May God Bless them! Thank you for a job well done!! Sincerely, Aaron read more

StressLess Remodeling - finished product - Masonry/Concrete Near Me - Phoenix, Arizona

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Renzo's crew did a wonderful job in our Arizona sunroom! To the naked eye, without yet being able to closely scrutinize every square inch of it since we cannot yet walk on it, we are very satisfied with the project. Renzo interfaced with us on behalf of his crew. He could not have been more professional. Highly recommended product and company. They came back the next day and did our pool deck with the same attention to detail. Bravo! read more

StressLess Remodeling - Masonry/Concrete Near Me - Phoenix, Arizona

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The crew did a great job! My wife is very happy too. Renso, Oscar and Alan were very conscientious with great attention to detail. We would definitely recommend! read more

StressLess Remodeling - Lani and pool deck - Masonry/Concrete Near Me - Phoenix, Arizona

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The installation crew, Jesus Garibuy, Alan and Gorge just finished putting down the Rubber Stone covering on our pool deck and it looks fabulous. They worked very hard to ensure the decking was put down correctly and made sure the coping was installed correctly. We are very pleased as to how it looks and the quality of the product. read more

Crew just completed our patio are. Crew arrived on time even a little early. Job took approx 2 hours and the finished product looks great. Very happy with the finishes product. Highly recommend read more

StressLess Remodeling - Masonry/Concrete Near Me - Phoenix, Arizona

Good crew! Excellent workmanship done by Renso, Oscar and Alan! Very knowledgeable and catered to our requests. Finished product looks great and 2 neighbors want to replicate! read more

Luc and Rafi were my installers for the day and they were wonderful. They were on time, friendly, quick, and conscientious. They cleaned up after and it was like they were never here at all. I love the product. It's cooler than concrete and looks so much cleaner. It's easy to walk on and easy to clean. I highly recommend. read more

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Love our rubber stone decking. The crew was professional, very thorough, information, and when all done cleared up like they were never there. Our pool area is now a topic of conversation when we have visitors. And the warranty gives me the comfort of knowing this is something I don't have to revisit in a few years. read more

Renso, Oscar, Allan did a excellent job on the patio and walk way. Just beautiful!! I love the way it turn out..I would tell everyone how good they were.. Tks guys.. read more

The workers arrived on time and were polite and courteous. They did our garage floor and it looks gorgeous. The cost was less than expected and the quality better than hoped for. The best thing was we didn't have to remove floor to ceiling shelves and cabinets. read more

Recently, I had Riverstone installed on my back patio and all around the pool area. It was a two day process. My initial contact with rubber stone, and the employee that came out to give me my estimate and look at my property was delightful. My experience with the installers was fantastic, they were extremely respectful of my property and took many precautions to not get any debris on my driveway or on my artificial turf. The final outcome is amazing, I am beyond happy with the final results, and it is in fact better than I had anticipated. It made such a visual and physical change to both areas. The product is much softer to walk in and all my old cracks and faded decking of covered.I highly recommend this company and this product all homeowners. read more

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Excellent job by the crew in Tucson on Thursday 24 July! Quality work, really nice guys, hard workers, very professional! All I expected and more! read more

To all you unhappy customers please contact the Az. Registrar of contractors. And as far as keeping a deposit for Job that hasn't been scheduled is crazy. Ordering the materials is BS not like it won't be sold to another customer. And those pictures of the job said to have been redone are hideous you should be ashamed of that quality of workmanship. read more

We just completed a Rubber Stone install. From our first design consultation to finishing the installation, we are more than happy with the outcome. The design consultant, Juli, spent as much time as we needed and added some great color options and suggestions to accent and blend into our overall landscape and pool design. The install lead, Lucas, was professional and courteous throughout the 2-day install. He would patiently stop and answer any and all questions we had and encouraged us to let him know if we had any concerns during installation. Brian and Jeorge were meticulous with their part of the install. They all took the time to make sure our project was what we wanted and expected. The clean up was amazing and spotless. read more

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Martin' crew was great and very respectful of our residence and explained the process to us. Very pleased read more

We had a patio and front sidewalk laid in February 2025. Thank you Renso, Oscar and Alan for what looked like a job well done. Within a couple of weeks we started seeing major indentions in the back patio. We only had the salesman's name (Dean) and telephone number, so he was sent numerous texts and asked to have someone call. He finally said he'd have customer service call. After waiting patiently for a couple of weeks, additional texts were sent. An individual named Alex finally called in late March 2025 with assurance that he would get someone into the Kingman (AZ) area by mid to late April. It is now the last of May and and there has been NO one calling or coming by. We had planned on having the driveway completed later this year - but now - with the horrible customer service, no way will we spend the large amount of money ($1,000s of $$$) that it would take. And would we recommend - absolutely not. Actually - we had suggest to at least three (3) friends that they should use this company and product. They have since been told - don't spend the thousands of dollars for the product - because customer service is non-existent. What a shame that their guarantees when selling you the product, are not met after the installation of this costly product. No recommendation from us. read more