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StressLess Remodeling

4.0 (70 reviews)
Open 8:00 am - 5:00 pm

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2 hours

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100%

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Patio

After almost 20 years our concrete pool deck had multiple cracks as well as the color of the surface had faded. We researched various companies and received bids to resurface the deck, steppingstones, and our patio. Leah Hare, the Design Consultant, explained the various characteristics (UV stable, slip resistant, cooler surface, crack resistant, low maintenance, etc.) of installing a recycled rubber product (Rubberstone) rather than going with flagstone, stamp or an epoxy covering. She was very professional in her presentation of the Rubberstone product and did not pressure us to make a decision. Based on the Rubberstone product to be installed over an existing surface, multiple colors available, a 6-year warranty and reasonable price, we decided to go with Stressless Remodeling. On the day of installation, the installers Martin (lead), Francisco and Anthony arrived on time and resurfaced the pool deck, steppingstones and patio within 4 hours including cleanup time. They were very professional and personable. The workmanship was excellent and we are so pleased with the results. Looks great! We highly recommend Stressless Remodeling if you are in need of resurfacing your pool deck and related areas.

River rock with StressLess concrete coating stuck to side of deck

Over 2 weeks since StressLess made a mess of our pool deck. They completely covered the pool coping on one side, and the other side is a mixture of our landscaping rock and their coating stuck together. We had an appt to fix this yesterday, and when they no showed, we were told the crew Mgr had a heat injury the day before. Manager Aaron in Phoenix told us they would come today, Friday, but wouldn't give us a time. 4:00 now so looks like another no show. Unsure what to do at this point. BUYER BEWARE

Picture of product after they re installed but even here you can see it's not quality  work

We have been trying to get this issue resolved since August 2024. In January 2025, we even received a written guarantee letter from the owner, Derek Woods, assuring us the problem would be corrected. Unfortunately, the product did not last, and despite repeated attempts over more than a year, nothing has been properly resolved. We have dealt directly with the owners, Denya and Derek Woods, regarding replacement of the failed product, with no meaningful follow-through. Their employees do not keep scheduled appointments, often fail to show up, and have left our childcare center out of compliance on multiple occasions, which is completely unacceptable. This level of negligence puts our business and licensing at risk. This was a $28,000 job, and the lack of professionalism, accountability, and reliability is shocking. We would never recommend this company. We were referred to them through 3TV, and we will be contacting them regarding this experience as well. We will also be reporting this matter to the Arizona Registrar of Contractors. Extremely unprofessional from start to finish.

Rubberstone

Work completed was Rubberstone on the pool deck and patio and Vuba Stone on the front sidewalk. All work completed by Jesus, Adrian and Alan was excellent. All communication with Stressless Remodeling was time and on point.

The installation team of David, Eric, & Angel did an amazing job and were incredibly respectful of the property.

Cool Decking and Patio

After considering several cool decking products and companies, we are pleased we chose to have Stressless Remodeling (Azrubberstone.com) replace our cool decking and patio area. From the sales team, installation team, customer service and follow-up have been great. They are very responsive when I have called. Our pool area and patio look great! Thank you.

The mess they left around my Deck

They Don't come Back to Fix Problems around my Pool Deck as they say they will and the product smells bad and they did not tell us about that been trying to get ahold of them But they Don't answer there Phones or Respond to my Calls Not a Good Business Practice...

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Review Highlights - StressLess Remodeling

On installation day, the crew (Martin, Francisco, and Jorge Sr.) were punctual, friendly, and efficient.

Mentioned in 8 reviews

Read more highlights

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Surprise Granite

Surprise Granite

3.3
(21 reviews)

This place exudes Professionalusm from beginning to end. Staff is efficient, knowledgeable,…read morepersonable and very easy to deal with. Great selection choices and recommendations from Cynthia ! All elements of our experience (slab selection, scheduling, measuring, installation & followup) were accomplished in a timely manner and done to our satisfaction. If you need countertops, cabinets, flooring or more extensive remodeling this company will satisfy your wishes in multitudes ! Strongly Recommended !!! Thanks Bunches !!!

This company came out to drill a hole in our granite for an RO system. The owner, Joshua, was able…read moreto get an installer out within minutes, which was amazing! Unfortunately, the gentleman Frank drilled the hole the wrong size--too big. Now, our RO faucet does not sit properly on the counter, and we will have to rig it up, ruining the aesthetics. We told him BEFORE he started drilling that the bit looked too big, but he insisted it was fine. He didn't measure the bit up to the sizing diagram we provided him. We contacted Joshua, who proceeded to curse and threaten us with lawyers if we didn't pay him. Joshua stated that the services were rendered and that if we didn't pay, he would put a lien on our home (over $250 ). Joshua was screaming that he would show up to our home with lawyers and his crew and that "they don't make 1 inch diamond drill bits for granite (lol)" I mean really, it's a hole. It's too big. The guy didn't measure twice cut once. Calm down Joshua, no need to scream at people. No wonder your employee told us to contact him directly if there were any issues. We are not going to be bullied into paying for services that we didn't request- which is a hole too big for our faucet that we now have to fix. Please look elsewhere unless you like dealing with hotheads. Edit: If the owner thinks this install is acceptable- a wobbly install, not seated on the counter, with a gap visible from across the room, then he really is as delusional as he sounded when he cursed out my husband and threatened to show up at my house with 'his lawyer' if we didn't pay him. If this is the type of work the public wants from a company, and an owner that resorts to immediately screaming and threatening the customer over his employees mistake, then please hire Surprise Granite and good luck with that.

CTR Designs

CTR Designs

4.0
(4 reviews)

I had a small vanity top to replace, but a couple other places just ghosted me it was probably to…read moresmall. Nick on the other hand fit me into his schedule anyway and did a very nice job.

Buyer Beware of using this company. We took our quarts slabs that we purchased from a separate…read morecompany to have them fabricated and installed in our kitchen. After fabrication we picked up the fabricated tops with them telling us that they would need a couple weeks to come out and install. After calls and waiting a month in a half with the promise of "we will get there" they stopped not taking our calls, we installed 3 of the tops ourselves. We had another company come to give us a quote to install the large island/counter height bar and piece that it butts up to it. That piece should have been 26" in depth but is only cut to 25" depth. The patterns on the two pieces do not match where they come together as they should have as part of the fabrication. The wall cut out does not match the bullnose wall, it is a huge square cut. The waterfall edge is not correct it does not have the correct amount of material on the back you can see they drew a line where it should have been. To add insult to injury we had 9-foot remnant piece left and were going to have them make bathroom counter tops and now the owner told us they don't have our remnant piece. The owner does not care and will not help make this situation right. We now must purchase new pieces and pay much more for installation to try and fix their mistakes.

StressLess Remodeling - masonry_concrete - Updated July 2026

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