Being that I am a new single parent and a full time student, and after spending hours upon hours and days trying to find the most affordable movers in town, these guys were the best priced. I was moving in 4 weeks and I needed a good stress free move.
However, I had received many of professional phone calls from other companies giving me quotes for my move in regards to the information that I provided for them. After I explained to Bill (one of the owners) that I would be only moving down the street a mile and a half, he assured me that the base of his business was to "NOT STRESS."
Catchy!! * (SO I THOUGHT)
So I stopped my search thinking that the hardest part was over. I had continued to contact the movers because as the date was getting closer, my move date had to be changed to the following weekend. No biggie if it was an extra week out. I had left several messages on the "Bill" voicemail and he never returned my phone call in all of 3 weeks time when I called 4 times to confirm the date. I had to tell him that I was going to go with someone else in order to get a courtesy call from them. In my mind, if I ahve to call and call and call and then use a scare tactic to get an answer, that is a red flag.
I had called Stress Less moving (again) for the 6th time now, the week of the move to confirm my move date of October 6th at 1pm. (no return call).
I had called them for the 7th time on the friday morning before to confirm and make sure they had my address for the next day. (no answer or return phone call)
The day of the move.
*Now I am scared and my stress levels are at the Highest ever because I don't have a confirmation call, email, courtesy call and not even a voicemail that they are going to show up.
*I call Stress less moving at 8am.( No answer)
*Bill calls me back and begins to tell me that they are not sure if they can move me by 1 o'clock because he is feeling "under the weather".
*REALLY??!!??
I had to scurry around and find a different moving company at 8am on the day of my move costing me $611.00 total.
Here is my point. I would NEVER recommend these guys to anyone trying to price surf the internet for moving companies in Mn. They are completely unprofessional, inconsiderate and incompetent.
They say they want to make your move less stressful and that is their motto, but what it doesn't say is.................... It's not stressful for them!!!!!!!
YOU GET WHAT YOU PAY FOR!
And 2 guys out of a garage is not the best choice.
TWO THUMBS DOWN! read more