It was very smooth and painless. I would use again. Price was also great!super nice staff!read more

Spoke with a gentleman who helped me troubleshoot my new Murf. 10/10 recommend this place.read more

gotta say, I came in for a tuneup and was really shocked at the pricing. it was double of what I…read moreexpected. Ended up getting a mobile tuneup for far less and several of the items Ride recommended were not immediately necessary. only got one of the items done out of 6-7 things recommended, and bike is riding fine. Maybe if I was a tri guy and had a 10k bike, but for me it was too steep.

Everyone here Josh and Brent very knowledgeable on every aspect of bikes Another chain runs smooth…read moreagain like the 6yr old is Brand new. Thnx again!!!

I called this shop to see if they had a hard to get part for my Specialized e-bike. The guy I was…read moretalking to said they showed it in stock but couldn't locate it in the shop. He said he was going to check his warehouse and would call me back. A few minutes later, he called and told me he found it and said he would put it behind the register for me. When I went there to get it, we had a nice conversation with the guy behind the counter about bikes and riding in general. All in all, a great experience! As we don't live in the area, I'll probably never be back, but if we did, I would make this my bike shop!

BIG PROPS to this shop. Its been refreshing to interact with down to earth staff…read more Lead Mech Adam is a hard worker and knows his stuff. Steve the manager helped get my bike ready the night before a race. He beat me but I might of had more fun. SUPPORT YOUR LOCAL BIKE SHOP.

Greg in service extremely knowledgable, helpful, and took time to…read more research parts for my older Trek Madone. Additional staff crew stopped by and offered assistance also. I prefer to work with people, not companies. and the Staff at Trek Bikes Encinitas are the best, and they are and asset to the Trek Brand. I will buy my next bike there!

Brought in my 4-year-old's little red Woom bike after a tumble. Chain was noisy, brakes were…read moreoriginally fine. * Tech couldn't figure out the chain, but offered to "freshen up" the brakes and oil the chain for $38. * when I picked it up: chain still noisy, brakes now dragging .... * I was like "fine I'll do it myself". At home: 5 minutes with a hex key + removing a plastic chain guard = problem solved. So: * Them = $38, an hour, bike worse. * Me = ten minutes, free, bike rideable again. They were friendly, but the actual service felt like paying to break something that wasn't broken. Not being able to figure out the chain that took me (a complete mechanical layman) 5 minutes to notice is one thing. Messing up both working brakes (which is their only job) is ... like a chef burning water

My RAD electric bike wouldn't go after a bodysurfing session at the beach. I walked/rode the bike…read moreto this shop. A young man came out from the service area, asked the problem. He quickly diagnosed and fixed the problem and I was on my merry way. When I asked how much, he replied "no charge" In a world that is increasingly lacking in customer service, I was so impressed. I will return if I ever have any trouble. Thanks again!!

I never knew a bike could bring so much joy to my life, but that's exactly what happened when I…read moredecided to invest in not one, but TWO Griff e-bikes. It's like I hit the relationship jackpot! Not only did it give me a new hobby and a way to stay active, it also saved my relationship. My partner and I used to argue about who got to drive the car, but now we happily take turns riding our Griff e-bikes everywhere we go. It's like we're newlyweds on steroids! Plus, with the added boost of the electric motor, I can keep up with my partner's speed without breaking a sweat or a bank. I highly recommend these bikes for anyone looking to add some excitement and fun to their lives and possibly save your relationship too. Just make sure you buy two, or you'll be the one left in the dust. Thanks for being such an amazing local Encinitas company!!

Had a weird chain issue with our tandem bike and brought the bike to the shop and Eric was able to…read morework his magic in a short amount of time. We've also popped by the shop in the past when our battery operated air tire pump was dead (and we needed air) and Eric was more than happy to lend us a pump for a few minutes. Good vibes and friendly service!!

Took two bikes in for minor repairs, and they got them both done the same day and at reasonable…read morecost. Brian checked me in and Eric checked me out, and both were super friendly and helped me unload the bikes from my roof rack and load them back on upon pick up. I appreciated that Eric explained the repairs he did and offered a free SD regional bike map as I'm new to the area. Will definitely be back as needed. Highly recommended!

Excellent service and warranty work and a shout out to Josh for going above and beyond with the…read moreservice! Highly recommend this for a great bike company and a great shop! I will be a loyal customer for years! Ryan W

These guys are great. Brian and Chris took great care in exposing the e-bikes and getting us on our…read moreway. We rode the PCH down south of Del Mar and back up to Solana Beach with a bunch of stops in between. It was the highlight of our anniversary weekend. Go see these people, authorities on e-bikes, top notch service.

I'm not writing this review because I was a customer, but because these folks are straight-up…read morehonest people, namely Elias Jordan (and his staff). On the morning of 7/12/2026 I went on a bike ride from near their store on my (pedal) road bike from SB northwards on Coast Highway up to Encinitas where I noticed my wallet missing from a zippered pouch that opened up during the ride. Panic mode set in right away, so I looked on my return trip back and couldn't find it. Did the usual, by posting on Craigslist and Nextdoor. This morning I parked and walked the same route, and didn't find it. But on the way back I received a text on my LinkedIn account from Elias at San Diego Electric Bike that said he found it! I called them and it was confirmed, they had my wallet! Wow, what a relief..!! This is a prime example of HONESTY, something that needs to be commended. I left a small reward for Elias, and glad there are people like him around. That said, while my girlfriend has a (pedal) bike, she really isn't a cyclist, but I'm going to do my best to convince her to give an e-bike a try, so I'll see them if she agrees. They even have e-bikes we could rent to see if this works for her. Huge THANKS to Elias and the people at San Diego Electric Bike, they're the best!

My partner and I had a fantastic experience here, thanks to Alexis…read more I came in knowing absolutely nothing about e-bikes and was honestly a little overwhelmed by all the options. Alexis took the time to ask thoughtful questions about how I planned to use the bike and what I was looking for. From there, she walked me through the different models and explained, in a way that was easy to understand, why certain bikes would be a better fit for my needs than others. What I appreciated most was that there was absolutely no upselling. At no point did I feel pressured to spend more money or buy features I didn't need. Alexis was genuine, patient, and focused on helping me find the right bike rather than the most expensive one. Customer service like this is rare. I left feeling informed, confident in my decision, and excited about my purchase. Thank you, Alexis, for making what could have been an intimidating process such a great experience.

I took my old bike in to get refurbished. I was able to communicate with them through email and…read morethey were pretty prompt, not necessarily same day but still pretty good. I had a few questions about getting a trailer hitch for a bike mount so when I went there I asked and they were very open about giving advice.

Friendly, helpful and provided lots of service related free advice. Great location and…read morecommunication.

If you're looking for a reputable bike shop look no further ! Caroline the owner is awesome she's…read more friendly knowledgeable and really makes you feel comfortable the minute you walk through the door. Matt is excellent with repairs Service assembly & excellent at his craft . Becca is very knowledgeable and super sweet ! We shopped many bike shops and chose to purchase our E-bikes from Sole Bicycles due to their excellent customer service plus we love supporting local businesses ! We are very pleased with our Segway Myon and Segway Muxi the best part is the technology behind these E-bikes /GPS security plus App control Thank you Carolyn , Matt & Becca you made our buying experience a pleasant one! I highly recommend Sole Bicycles !! Happy Riding! Jerry & Lisa

Complimentary adjustment done on walker brake for handicapped friend. I drove up and the mechanic…read moredid the two minute adjustment free of charge.