Great place to purchase a car or truck. Very friendly and helpful staff. No pressure. If there…read morewere any problems with our purchase Roger was there to help. Not your usual salesman breathing down your neck. .Great experience. Give them a shot.

Just purchased an Infiniti Q50 from 5 Star. We're happy with our purchase and the service provided.read more

I visited Findlay Toyota Prescott yesterday to replace a wheel cover that got damaged driving up…read morethe 17fwy .. one hour after purchasing a new RAV4 at Avondale Toyota. I connected with Blake in the service department at Findlay and he was awesome! He expressed authentic concern after hearing the story of the new car mishap on the 17fwy and located the replacement part at a great price. He replaced the wheel cover at no cost and kindly reviewed some of the features on my new RAV4 I had questions about. He even noted a few dings on another wheel cover to address. Blake was a kind, professional, helpful service rep who cared about getting me acquainted with my new car and taking care of the wheel cover. Thank you so much Blake and Findlay Toyota Prescott for your wonderful service yesterday!

It doesn't matter what time of day you call... no one EVER answers the phone. If you have a new…read moreToyota and you have questions... that is crap service. You have to call another state to get any answers, if I knew the service sucked that bad I would not have gotten a Toyota.. big mistake. Get your act together!

After gifting our son our faithful 9 year old Subaru Forester with 120,000 miles, my wife and I…read morerecently found ourselves in the market for another car. Despite a good history with our previous Subaru, we expanded our search to include similar vehicles including the Toyota RAV4, Mazda CX50 and Honda CR-V. We began our search looking for a late model used car but also considered new vehicles. After many hours of internet research and multiple trips to local dealers, we settled on the Forester and the Rav4 as the best choices to suit our needs. We usually make every attempt to shop locally whenever possible, so we started with Findlay Subaru Prescott and were helped by Gabe Maciel. Gabe was the consummate professional, extremely knowledgeable, friendly, informative, and was never in any way "pushy" in the way that car sales people can be. He was happy to show us anything we wanted without complaint or impatience. Our relationship with Gabe continued over the course of several days because we were also looking at other cars at other dealerships. Gabe was always professional, patient and customer service focused. Although we did not travel to Phoenix, we did shop the Phoenix market online for target vehicles, and we had a few conversations with sales people concerning pricing and availability of potential cars. Furthermore, a friend had just days before our purchase, traveled to Phoenix to purchase a similar make and model as our target vehicle. With his purchase information in hand, I felt I had good inside information as to Phoenix pricing. Ultimately, we decided to pursue the purchase of a new Subaru Forester at Findlay Subaru Prescott if we could secure a fair deal. Initially, the car we were most interested in, was missing a feature we considered essential, so we left the dealership and went home to continue our online search. Almost as soon as we walked in the door, John Ward the Findlay sales manager called and assured us that he could easily install the feature we wanted and sell the car to us at a price we would find competitive. He impressed upon us his desire to sell us the car and keep the sale local if at all possible. He assured us that he wanted the sale and would do all he could to sell us the car at a fair price. We agreed to return to the lot for further conversation. The next step in the process is the one I do not like, negotiating the deal in a salesman's office. I was expecting a stressful hour of high pressure sales tactics but was instead offered the car that we wanted, with the desired option installed by Findlay, at a significant discount from MSRP. Mr. Ward was very "matter of fact", professional, friendly and polite. There was still a little "back and forth" negotiation which was a little stressful but in the end we ended very close to his original discounted offer. What usually transpires next is another stressful experience with the "Finance Guy" in the back office, which is usually an opportunity for the dealer to sell you a host of other things you probably don't need. Instead we met met Mr. Pauly Meyers who was the most unassuming and low pressure "Finance Guy" I have ever dealt with at a car dealership. He did offer us a whole host of things to buy for our new car, and was happy to explain in detail any of them, but Mr. Meyers did not pressure us in any way to buy anything else for our car. He was as personable, friendly and professional as the rest of the team at Findlay Subaru. It's difficult to accurately evaluate different deals from different dealers, so therefore difficult to compare my deal with the one my friend received from the Phoenix dealer, but I believe them to be comparable. Some car dealers sell a car at an attractive price but then tack on fees for dealer installed options you don't want (that they almost will never remove), all sorts of things sold by the finance team in the back office, and sky high loans offers and insurance. It's nearly impossible to compare deals between different dealerships and different buyers. In the end it comes down to the attitude and personality of the dealership. If the dealer you visit is laser focused on making a sale, takes every opportunity to sell you a car jacked up with all kinds of stuff you don't really want, constantly badgers you for the sale, constantly sends you endless texts, email or phone calls, be careful! You are dealing with people who have ONLY THEIR best interest front and foremost in their mind. Other dealerships are happy allowing YOU to decide what you want and need, happy to provide information when YOU ask, happy to provide test drives when YOU are ready, happy to sell you what YOU want, and when YOU want it. To me, that is the mark of a well managed, professional dealership. Findlay Subaru Prescott is that sort of dealer, they provide you with the service and information so you can decide what is best for YOU and YOUR family. Thank you Gabe, John and Pauly

This was the second car we bought from this dealership. Our first experience was so good we came…read moreback for our second car. Our sales person Cameron was great! When we were in the market for a second vehicle he was the first person I reached out to. Thank you Cameron and Findlay for the great customer service!

worked with sales consultant Jace at Findlay GMC Prescott and Working with Jace was a pleasure. He…read moreis low pressure and genuinely listens to help find what you're looking for. He worked hard to find me a vehicle, and his technology skills helping me to figure out how to use the infotainment screen, and general settings on the vehicle were second to none. Highly recommend Jace for your next vehicle purchase.

The worst dealership I've ever dealt with! You guys screwed my daughter big time and her broke down…read morecar you sold her got repossessed! This is not over!!!

We just had our 2022 Hyundai Santa Fe (7/10/2026 invoice # 175934) serviced at Findlay Hyundai…read more Took it in for a number of issues. 1. Security alarm going off multiple different times for no reason. 2. Car making weird noise at idle stopped at intersection. 3. Wind noise coming thru windows at 65 plus miles per hour. 4. Upon unlocking car during alarm to silence the faulty alarm we would leave the car unlocked so it would not trip again. After a moment the car would lock itself. We were told (surprise, surprise) the technician could not replicate any of the events. We purchased the car because of the 10 year/100 mile bumper to bumper warranty. Of course the fine print kicks in and nothing is covered. While Findlay had the car in their possession we opted to have the 30,000 mile service performed. We hope and pray we received what we paid for. Our complaint, gripe... upon picking up the car we found the interior/exterior of the car in the same condition we left it. In today's service economy we feel Hyundai fell short in this area. I recently had a repair done to my pickup at Beal's Body Shop. To my surprise when I picked it up they had washed the exterior and vacuumed the interior. That to me is going above and beyond the call of duty. I will definitely think of them, recommend them for this kindness extended to us. Our invoice amount was $884.46. For that amount of money we think it would be a nice goodwill gesture to at the very least vacuum the interior as the tech had been in and out of the car multiple times. So, not a horrible experience just fair in my estimation. I give 5 stars to Crystal Lopez as our point of contact. She was kind, responsive and articulate as to how the process was going to work. So, Mr. Manager... how about a little bit more attention to detail as to what your customers receive after our cars having been in your possession? No one would expect a full blown detail but just a touch of cleaning would be much appreciated.

Came here to charge our electric car since they advertise public charging with Blink and can't help…read morebut be dumbfounded by the fact that they are closed and parked 2 non-electric vehicles blocking the charger.

My wife and I thoroughly enjoy doing business with Jones Ford for nearly ten years. She bought a…read moreFord Bronco Sport and loves it. Service for her Bronco has been exceptional. I just traded my beloved 2008 Tundra for a 2025 Tacoma on their used lot. Robert Heins was one the most professional car salesman I've ever dealt with. Don't go outside the Verde Valley to shop for cars. Joes is our hometown dealer that beats most any deal elsewhere -- shop local. I highly recommend Jones Ford.

I had to click a star in order to post but my rating is ZERO:…read more Avoid Jones Ford in Camp Verde, AZ. Bought a certified pre-owned Ford Escape and it has been a constant problem. The vehicle sat for 7 months waiting on a transmission, and the replacement was defective. It has been back in the shop almost every month since, and Ford still cannot fix the issue. I've contacted the dealership management, including the GM, reached out to Ford Corporate multiple times. No one has taken the responsibility or provided a real solution. Instead of standing behind their certified vehicle, they told me to trade it in and take a loss. A "Certified" vehicle should not have ongoing, unresolved issues like this, and customers should not be ignored after repeated repair attempts. Based on my experience, I would strongly recommend going somewhere else.

This is what car buying should be like! I cannot say enough amazing things about this dealership. I…read moretraveled all the way from the east valley to this dealership because they communicated promptly, didn't play stupid games with my time or emotions, seemed honest and had a car I was interested in. Now I'm not even a "big fish" I bought a 9 year old used car yet you would think I spent $80k the way they treated me. The salesman Stefan was amazing, well versed in his craft, honest, helpful and literally 0 pressure, The price didn't jump up once I got there (I mean come on a single woman who traveled all that way with cash in hand I was a perfect mark) and they didn't try to get me with markups. I got a better than fair price with no games or pressure! After being given as much time and space as I needed to decide. I met with Graham in finance who was an absolute delight! Just a genuine honest good guy. He didn't make me spend hours and hours there or pressure me into unneeded add ons. We spent more time chatting than talking about the deal because he was so personable. Again the price stayed the price and I was done in no time flat! It was the first time I actually felt a little reluctant to leave a dealership as everyone was INCREDIBLE at their jobs and so kind and friendly. But get this I forgot to leave this review and a whole year later I had some questions about some details on my car and couldn't find my paperwork. The team texted me back within 2 minutes and had the paperwork sent to me the next morning. A whole year later, almost instantly, and even offered a little extra advice - all a year POST sale!!! 1000 / 10. These guys truly do it right and I have recommended them to anyone who will stand still long enough. If ya'll are reading this I'm sorry it took me an entire year to post this but please know you didn't just sell me a car you gave me back my faith in the car sales industry- no joke! I was already impressed but you just keep raising the bar! Thank you!

Well I'll be the first review I guess...shocking. I bought my 2008 GMC Sierra from Graham in 2021…read morea week after I came to the VV. I had a couple glitches after purchase that Graham fixed immediately on-site. Fast forward to today...it's been 3 1/2 years since I bought this vehicle and the retractable bed cover broke the other day. I called places in PV for replacements which were $1400-$2200!!!!! I called Graham's looking for someone here in VV to repair or install a new one. Graham and his staff fixed it onsite at NO charge (although I offered and insisted neither Graham, nor Sergio would take my money). I will say....this place lives up to their name which includes INTEGRITY, which is something few and far between these days. They love God and provide amazing service. When this truck dies, which will be some time, I will return to Graham's and continue to support his INTEGRITY and value to Cottonwood and the VV! Thank you!

Great guys. A little bit busy, but that's because they are good. I've had two vehicles repaired by…read morethem. They were pretty up front letting us know what they thought was wrong and what it would take for repairs. Bobby's has a great method for you to drop off or pick up your vehicle during the after-hours. As I said, two vehicles repaired by them and I'd go back to them again if I still lived in the area. They would be my go to repair shop.

If you need RV engine service, go see Bobby's!…read more I recently "inherited" a Class A RV. I called Bobby's because of the good reviews he has and the fact that no one else, including the big RV Service centers, in Prescott or Prescott Valley would do the work I needed to have done. Bobby got the job done and it was done a day early. His prices are really good too...I thought I would have to pay at least double for the work. Bobby is a highly knowledgeable and experienced technician. And he does something EVERY service center should do: he keeps your old parts to show you he actually replaced the bad item(s). If you're in the Prescott area, or in the valley, and need help with your RV's engine, brakes, etc., call Bobby! I HIGHLY recommend Bobby's Repair, you won't be disappointed.