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    Findlay GMC Prescott

    3.0 (43 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Findlay GMC Prescott

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Auto no-start diagnosis

    Findlay GMC Prescott Photos

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    The red tag sales price which I got lower from using the internet. And a couple of pics of the truck.
    Scott B.

    I was very surprised and happy that the truck was on the lot verses being a false leader ad that so many dealerships do when advertising a vehicle to get you in and only then try to sell you on a different most often higher priced vehicle. Teresa the internet sales rep was very pleasant to deal with. She didn't have to get another salesmen/women to help me but rather she was the only sale rep I spoke with. The normal back n forth having to go talk to her manager 2 times verses back in forth for several times claiming this or that. Most often, to "try to get" the payments or total price on the deals closer to your supposed favor! Which is a big ploy to try and get you your make higher payments etc etc. The sales price was as priced online verses what was listed on the window of the new to me truck. I pretty much always shop online to find the best deals I can find then go to the dealership. I might recommend that to you if you're not. The financial gal was pleasant. Although she had to hand write all the paperwork since their computers were down for the last 3 weeks due to some breach of information that affected many many dealerships. So that process took a bit longer. Not her fault. Fact I had to return the next day after buying the truck to get the paperwork done as it was pretty involved as you can tell so she got a bit backed up. Again not her fault and I didn't mind returning the next day. I'm just glad I didn't buy the truck from a long distance dealership as that could have been an inconvenience at minimum. They did take my old truck in trade with what carfax and nada and carfax said it was worth. But I do take care of all my vehicles since they are so expensive these days. She didn't high pressure me into an added warranty but rather did go over them and she respected my design on which one or if I did or didn't want such added to the deal. The truck was full of gas and of course clean as is supposed to be done. Even though my new truck was a year old used one. They still ensured I was happy with it before I drive it home. Overall I'm pleased with how I was treated from the very beginning of arriving to after finishing the paperwork. I'd recommend you at least consider this particular dealership if you're in the market for a new/used GMC or Chevrolet vehicle. They do have a pretty big selection to choose from and if it's not on their lot and on some other dealerships lot, they will have that vehicle brought to the dealership for you. So you don't have to run around different places to find what you're wanting.

    Me contacting and asking for help with buying.

    Hello I am writing this review in hopes of saving some people the heartache, headache, waste of time, the consumption of lies from this dealership. I have been emailing this Bryan Colton in Sales and Sales Manager Alex Grijalva about information pictures and buying options but they have not taken care of my business inquiries... during this whole time they never bothered to call me in person or anything, no help with buying options or anything. To top it off today I seen that they raised the price by $5,430 !!!!!! Yeah definitely not suspicious.. Shame on you Findlay Buick GMC.! Thanks for nothing!!!

    My new truck
    Brian I.

    I recently bought a truck here and all I can say is WOW.... and I mean that in the best way possible. This is the car buying experience we all need. I want to especially thank Andrew for taking such good care of us and being open and honest throughout the whole experience. That being said what really matters here is what happens after you drive off the lot, and let me tell you Findlay and Andrew delivered. Anyone can smile and bend over backwards when they are trying to SELL you a vehicle but do they deliver on their word after you drive off the lot? Let me tell you that Findlay and Andrew have delivered and followed through with everything they said they were going to do, so far. And to me that speaks volumes. Thank you for such a good buying experience and If your service department delivers as well, I will be making the 4.5hr drive to have my truck serviced......!!!

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    3 years ago

    Manager took care of me after a misunderstanding. Thanks for all the help Findlay!!!!

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    6 years ago

    Bought 2 cars and couldn't be happier. Loved the experience and the family atmosphere. Highly recommend them.

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    Page 1 of 2

    Ask the Community - Findlay GMC Prescott

    Review Highlights - Findlay GMC Prescott

    We worked with Martin in sales who understood what we wanted and took care of everything via phone and internet.

    Mentioned in 3 reviews

    Read more highlights

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    Action Automotive Repair - Action Automotive Repair in front office/waiting area view.

    Action Automotive Repair

    (24 reviews)

    Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

    On Monday 12/8/25, I contacted Action Automotive & spoke with Jeff (Service Manager) to discuss…read morehaving work performed on my truck. We went over the issues & pricing for the work to be performed. Tuesday 12/9/25, I called Jeff to discuss availability & when I could bring my truck in. I was told Monday morning. Monday 12/15/25, I delivered my truck first thing in the morning & went over the symptoms again. I was told I would be called the following day with an update. Tuesday 12/16/25, After not receiving an update, I called & spoke with Justin (General Manager). I was informed that they were not able to duplicate the problem during a cold start, to which I replied that the issue happens during a warm or hot start. This was already thoroughly discussed several times. I was told that the Service Manager had failed to provide that information. Justin then pulled up my work order on the computer & found that yes, the information had been documented in detail. Again, I was told that I would be contacted the following day with an update. Wednesday 12/17/25, After not receiving an update, I called to learn the status of my truck. Justin informed me that Eric test drove my truck to Paulden & back to bring the engine up to temperature. He also allowed the truck to idle in the parking lot for an extended period & that there was no starting problem. I was told I would be called the following day with an update. Thursday 12/18/25, After not receiving an update, I once again called to find out the status of my truck & spoke with Justin. I was informed that they had yet to find the problem. During several of these calls, I was asked if this vehicle was my daily driver, to which I replied that it was & the repairs should be as prompt as possible. Friday morning, 12/19/25. I arrived at Action Automotive prior to the business opening. I found my truck in the front parking lot near the street where it had been stored overnight. Both doors were left unlocked. Furthermore, upon opening the rear hatch, I found my tools scattered across the bed of the truck. I have driven that truck in excess of 100K miles with those tools in the back & have never found them out of place. Someone had to drive my truck fairly hard to accomplish that. According to the odometer reading, the Paulden test drive story was pure fabrication. I went into the office to inform Justin that I would be taking my truck home after what I had found, as I no longer had any faith in this shop. This generated a profane tantrum from Justin, attempted intimidation & the refusal to return my vehicle key. The key was eventually "located" & returned. The original starting problem reoccurred the following day. EDIT: REPLY My truck's doors were left unlocked overnight(s) in an unsecured parking area near the main street. The tools in my truck were scattered across the bed by an aggressive driver. The odometer reading proves that the Paulden test drive story is false. You were not there & the story your son is telling you, is also false. There is a recurring theme in the negative reviews you've received. Very revealing how the common reply is to deny, deflect & initiate a personal attack upon the customer.

    Findlay GMC Prescott - car_dealers - Updated May 2026

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