I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

Went to Lithia Ram in Billings to look at a used truck. We really wanted a new one and after a…read moreonce over of the used truck we told the salesperson, EJ Ross, we wanted to look at the new one. EJ was great. He didn't push anything we didn't want and understood everything we were asking for. We now have a great new truck and made the buying purchase easy and actually enjoyable. We will definitely come back to see EJ again if we need a vehicle. If you need one, go here and ask for him!

Absolute joke of a dealership, drove 5 hours to look at a used truck. When i got there they didn't…read moreclean the snow off of it, floor liners were out of it and it was filthy. I also had to stop and fill it up with gas on the test drive. (They knew i was coming down almost a week in advance) I really liked the truck so after i signed everything the salesman hands me one key fob. I said where's the second one, he replied with we don't have one but you can get one online. I told the guy no I want a second key. He just shrugged his shoulders, I ended up trading it in a year later at Lithia in Missoula which was a night and day difference. Oh i almost forgot the truck threw a check engine light about a week after I bought it, turned out it was a stored code. So they definitely knew it had some issue but wiped it before someone bought it.

TKO and Keegan, helped my 16 year old daughter buy her first car. Keegan was extremely friendly and…read morehelpful and gave her a good deal. The car was freshly cleaned when we arrived, had a recent oil change and new tires. It was a good experience and I would highly recommend Keegan.

From the owner: TKO Auto is your friendly neighborhood car dealership in Billings, MT. We offer a diverse selection…read moreof quality pre-owned cars, trucks, SUVs, and motorcycles to meet various preferences and budgets. Our mission is to provide a new and refreshing purchasing experience, making the process simple, transparent, and enjoyable for every customer. With a diverse selection of meticulously inspected vehicles, we're committed to helping you find the perfect match for your needs and budget. Backed by expert knowledge and a passion for automobiles, the TKO Auto team is here to make your vehicle-buying journey exceptional, reliable, and straightforward. Contact us today to get started!

Worst Dealership in the state and that says a lot! They are misleading and do not tell you all the…read moreinformation. They rush you signing paperwork and "explain" to you what you're signing but are not completely honest! We had a flat tire at 5k miles and they made us buy a new tire and offered zero help. Please trust the reviews on this because we chose to ignore them and they all came true. We will never support this shady business and will make sure nobody we know does either.

If you're looking for a comedy show look no further than this dealership. I would recommend going…read moreanywhere else in town to get a vehicle. they are more interested in keeping their vehicles than selling them. the service shop is great for getting anything fixed but purchasing is a joke. sales manager doesn't care to talk to the person actually purchasing a vehicle and low ball your vehicle that other places are willing to pay what you want. At the end of the day I would rather buy a Chevy than a ford.

We had our Winnebago View at this dealership to have the alternator replaced, it was an emergency…read morebreakdown as we were on a roadtrip. It took about 10 days for the repair. The work was completed. However, while our vehicle was at the dealership, they either failed to lock the RV or someone with the key (no forced entry) went through it and stole all of our valuables, including golf clubs, a vacuum, various smaller items, they also stole our e-bikes, using a power grinder to cut steel locks. It was parked in an area with no camera coverage. No forced entry, the right tools, the right timing, no camera.... Makes me wonder??? The dealership offered no responsibility for their negligence, my attorney says I could file a suit and likely win, under the Montana bailment and reasonable care rules. Still an option.. So be ware of this location our experience was not great.

Our salesperson Tom Hite, went above and beyond to help us with our purchase. We're from a…read moredifferent town and he kept up with us over phone and text to explain all the details and even sent me videos of the entire car inside and out. The best buying experience I've ever had. The rest of the staff we dealt with were exceptional as well. Overall, a buying experience I'd like to do again.

I would never recommend them after the experience I have had. My wife andI would not recommend Bob…read moreSmith Motors under any circumstances at this point. My wife and I purchased a brand-new 2023 Mazda CX-5, and initially we were very happy with the vehicle and the buying experience. However, our experience after the sale has been extremely disappointing. In early November, we contacted the dealership to cancel our extended warranty. We were told the refund would be processed and sent by the end of November, which we felt was reasonable. November came and went, and no refund was received. I left a message with Mike and never received a return call. My wife also called multiple times, leaving messages that went unanswered. Eventually, we were put in contact with Kevin, who initially addressed my wife's questions and assured us the issue was resolved. Again, we waited--but still no refund. Now, at the end of December, we have yet to receive the refund. My wife has continued calling with no resolution. When I finally spoke with Kevin directly, he stated he was not aware that my wife had canceled the warranty. After our conversation, he told me he would overnight the check. He said he would send me with a tracking code, and I still have not received this. The check has still not arrived. At this point, the lack of communication, follow-through, and accountability is unacceptable. I would never recommend any Bob Smith dealership after this experience. I will be sharing this experience on every review platform available and will continue contacting the dealership until this matter is resolved.

This was by by far the best experience I have had buying a car. I use to work at a local dealership…read moremyself and Matt and the Bob Smith crew were fantastic. We will never go anywhere else to buy another car or to get our vehicle serviced! 100% recommend!

BE AWARE BE VERY AWARE!! I have found the Billings Auto Group Kia to be a very very shady company…read more We purchased a car a year and a half ago, had to sell it because it was garbage. We thene went in to Kia to get our reimbursement of insurance, gap, service insurance and two or three other prepaid items, for the sold vehicle. We have now been waiting FIVE months for the reimbursements, in the five months they have ignored my phone calls, They have changed the contact person and did not notify me. I call one or two times a day, but they do not seem to care, They are absolutely ridiculous, I am now forced to go to the State Department monitoring Auto dealerships to get support. It has been a lot of work and stress to just receive a reimbursement, due back to me by law! They certainly had no problem charging me will over $6000.00 good morning for these items during the purchase.

Avoid this dealer at all cost there seems to be a lack of truth and honesty in their pricing…read more Their sales contracts make absolutely no sense as the dollar don't add up except of course there seems to be thousands of dollars missing from what they promise and what they will not put in writing.

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.

I purchased a car from Hertz on Saturday and it was a great experience! Kevin was very nice and not…read moreyour typical pushy salesperson. We got there at 9 am, test drove several vehicles, and left there at 1 pm with our new car! I highly recommend this dealership. Pamela T.

After having some horrible experiences with other dealerships in town I was so thankful and…read moregrateful to have found the wonderful team at Hertz! Shandra is a rock star. I started looking at cars about a week ago, maybe two and have had a really crazy schedule with work, the military, and life in general. She put ZERO pressure on me and even after test driving two cars and not getting back with her for a few days. Most dealerships text and call over and over and over again. When I was finally available to come in and make a decision she was so patient with me. I had them bring another vehicle up from a different dealership they work and they had it ready to go the day after. That night I sat down with their finance guy and decided that I wanted to wait one more night to make sure this was the car I wanted. It was a little more than I had anticipated spending so I just wanted to sleep on it more night. Everyone in the facility was so kind and did not make me feel pressured AT ALL. I came in the next morning, test drove one more car to make sure I knew the one I was buying would be worth spending the extra money. The process was fast and easy. I felt that this was the most honest and reasonable dealership I had dealt with. Their document fee is only $199 where most are $299-$800. The extended warranty was a steal and the whole team was so great to work with. When I'm ready to get a new vehicle again I will definitely be coming here.