They sold me a car that needed a bunch of safety features to be fixed. There was a bolt loose in…read morethe back that had it fallen off I would have lost the rear end of the car, Tires were the wrong size and 2 yrs. old, the airbag doesn't work on passenger side and I could go on. After 4 months I took it for an oil change and there is a major oil leak and the air conditioning is not blowing cold air. These are all issues that I addressed with them and was told never to f....ing call there again. They kept the warranty money after I cancelled it, they charged me $3,000 more than they quoted me. They are rude, disrespectful, and scammers. Run from this dealership and spread the word. They wouldn't take the car back when I called the very next day to return it after the drive home.

I made an inquiry on a 2017 GMC Acadia Limited through Car Gurus. They were responsive. I was…read morecalled by Edwin, however, I work in a career where I cannot be on my phone. Therefore, I declined the call. I got a text, again, from Edwin. I replied to the thread by asking for 3 things: the vehicle's carfax, the invoice with info on the car and an itemized list of the out the door price. All things I ask for before I step foot in a dealership. Edwin stated that he cannot give me a price over text... wrong... he wouldn't do it. Stay away from these kinds of dealerships that are not transparent. I then asked for a manager to contact me... he replied with the dealership's number and said to ask for Edwin... he's a sales rep, not a manager. When I told him HE was Edwin, crickets... like I said, stay away from non-transparent dealers. UPDATE: He did eventually reply and confirmed he was Edwin folled up with, "Tell you what. Bring me all those breakdown prices after shopping around and let see what I can do for you". A GOOD dealership doesn't do this. They provide the seller with clear, transparent information and if they have the best price and a TRUSTWORTHY sales team, they get the sale. I have a 789 credit score, preapproved through my credit union... I am ready to go with a GOOD dealer... not this one.

Save yourself the headache and take your business elsewhere! Don't waste your time or money!read more

Very helpful people.. made it quick and easy! They got me…read morein there and got me exactly what I wanted. The car was in great shape and had everything that was promised. They helped me get the best auto insurance I could get at the lowest price! Thank you so much

Okay-4/02/2026. Finally received my reimbursement check today. Since everyone ignored me and…read moredidn't even tell me the amount-SHAME ON YOU! You literally fought with me over a 32.15 refund. What a waste of time and effort. Ridiculous.

Pretty awesome experience all the way around after I totaled my brand new Kia Sportage and was…read moregoing through a process I have never been through, but they were always there. They answered all my questions and I would highly recommend enterprise and I gota Camry!!!!!!

I have nothing but excellent things to say about Lexus of Tampa Bay. I had the best salesperson,…read moreJared, and he was incredibly patient with me throughout the entire process. I needed to purchase a car for my mom, who is 87 years old. Her car died, and she needed something reliable. She lives in Spring Hill, FL, and doesn't drive far, and there was no way for her to get to Tampa. I live in California, so coordinating everything was challenging. Jared went above and beyond by arranging for the car to be delivered directly to my mom. I honestly don't know what I would have done without him. Trying to get a flight to Florida at that time was crazy flights were over $1,000 with terrible time slots. Jared made the entire process smooth and stress-free. I can't tell you how much I appreciate him and the team at Lexus of Tampa Bay. My mom absolutely loves her new car. If you ever need a used or new car, please look up Jared--he is absolutely wonderful. I know I probably drove him a little nuts because I wanted to make everything as easy as possible for my mom, but he never hesitated to help. Thank you so much, Lexus of Tampa Bay. Margie Kennedy and Deanne

Amanda was amazing and helped me throughout the whole process of getting my brake pads changed. She…read morewent above and beyond for me and her customer service is amazing.

Needed a commute car with these crazy gas prices. Alexi was very easy to work with. Hooked me up on…read morea good car for a good price. Not a wide selection of vehicles but you have to start somewhere. Support your local businesses people.

From the owner: Our customers are special and we strive to give them a good quality clean car at a good price…read more financing available Hablamos (tratamos) Espanol y Portugues. Nuestros clientes son especiales y tratamos de darles carros limpios de calidad y buenos precios. Financiamientos oferecidos

We recently went with our daughter to help her purchase a car. We only buy used and have never had…read moresuch an amazing experience at a dealership. We were treated so fairly, dealt with honestly and given such an amazing deal on the beautiful vehicle our daughter purchased! We will most certainly be coming back in the future!

I bought my car from here in November. The sales man I dealt with was Ray; he was absolutely…read moredelightful. This location is now Kar Plaza but Ray is still there. He was very respectful and informative and went above and beyond to assist me in my car buying process. I never felt pressured to purchase. I love my car and got an amazing price on it. As a woman, I often find car buying a difficult and exasperating process but Ray made me feel comfortable and was straight forward and reasonable. I highly recommend.

I highly recommend getting your car serviced here at Carmax. Everyone at this establishment is very…read moreknowledgeable about many different car models and such. I had an issue with my Subaru and my tire pressure light stayed on which was an issue because I never truly knew when my tire pressure was actually low. I made an appointment with Chris at the front desk and he was very kind and accommodating. My favorite mechanic is Eddie V. He's the best of the best and I highly recommend you book with him. He knows the ins and outs and he's very good at what he does. I love that he's straightforward too because we all know mechanics find other things wrong. But, Eddie is passionate and compassionate. No swindling here and you are in perfect hands! All in all, he fixed my tire pressure light in under an hour and I left a very happy customer! Also, they've got cool cars in the showroom you should totally check out.

We've been buying cars from the CarMax on Nebraska Ave for over a decade, and they have never let…read moreus down. From start to finish, the experience is always smooth, honest, and stress-free. The service department is professional, reliable, and always goes above and beyond to make sure our vehicles are taken care of. The business office is just as impressive--transparent, efficient, and respectful of our time. What I appreciate most is the consistency. No matter how many years go by, the team here continues to treat us like family. It's rare to find a dealership that delivers this level of trust and customer care time after time. We'll definitely continue to give them our business for years to come. Highly recommend CarMax on Nebraska Ave to anyone looking for a hassle-free and genuinely great car-buying experience. Our most recent experience Dylan, Emilio and the team inside the business center wasted no time taking care of what we needed.

Worse experience at this place, these people took full advantage of my fiancé. 1st of all the…read moredealer said 9k down payment but theyll give her a deal for 6k down, keep in mind the car is 13k. The very next day the car started having transmission issue diagnosed by the actual maker of the car, and these people forged her signature on multiple different documents on different dates and ended up not giving her full down payment back, escalating the situation by calling police on customers COMPLETE NIGHTMARE. If you get a car from here bring a mechanic with you. The same amount they gave back we took it and went to Mercedes. Way less down payment for way better car and service.

I bought a car from this crappy dealership, paid in full and ask for my title and I was told two…read moreweeks. Two weeks came and gone no title so I went there myself since they stopped answering my questions. Noemy and the title clerk gave me conflicting excuses , one said the title is at the DMV and the other said they have the title at a safe location. I asked to talk to the owner and was told he's out of the country then I left a negative review on google that's when I got the owner's attention. He was arrogant , angry at me for leaving a bad review instead of acknowledging the issue. He said he needed time and ask how long , he doesn't know don't want to commit to any time line and its been so long he doesn't even know where the title , the office ladies were confused and didn't understand the process. I was very disappointed , the basic expectation after paying off a crappy car that cost me over $6000 repair bills. After going back and forth tying to muscle me to remove the review and give him more time , he said his title clerk ( the same lady that said two weeks time frame) now said 30 -45 days. I was supposed to travel to Africa to bury my dad but needed to sell this car for the funeral and travel expenses but because of their dishonesty and unprofessional attitude , I had to pay to reschedule my ticket and other funeral arrangements. He showed me pic of the title , its was title in Arkansas so I asked why didn't you transfer this title to Florida in your name and why do you need 30 -45 days to get it from Arkansas. All I'm saying here is DON'T MESS with this dealership , all of them with the the exception of Mike are full of crap. Now I'm even worried what kind of license he's trying to get me because his explanation is nothing of fishy.

I recently purchased my 2014 Lexus IS 250 in Oct 2016, and it was an amazing experience. The…read moremanager Eric was very professional and friendly. He walked me through the entire process, making it simple and hassel-free. He gave me a tour of the vehicle and all of its features. I am very pleased with my overall experience and highly recommend their services!

From the owner: Our mission is to earn our customers' loyalty by delivering sales experiences with high quality,…read moreexcellent value, integrity, and enthusiasm. We will function as a team, work ethically, and focus on meeting and striving to exceed the expectations of our customers.