My wife and I found our Lexus online through carguru and flew from North Carolina to Tampa to meet…read morewith the salesperson jb. He was absolutely fantastic and even picked us up at the airport. Worth the flight

This dealership operates with a level of dishonesty and unprofessionalism that warrants a warning…read more I manage everything online because my time is valuable, and I don't have the patience for dealership games. I asked for an out‑the‑door price with every fee and tax listed. The very first red flag was that they didn't even list the correct vehicle price on the invoice; they added an extra $250 over the website price. I pointed it out, but they corrected nothing. Since the numbers were close to what I expected, I agreed to come in for a test drive. When I arrived, I had a different salesperson than the one I had been emailing. The one I was emailing was not working. I reminded the new salesperson again that the price on the invoice was wrong, but I said we could sort it out after the test drive. I'm a cash buyer, and I came prepared with an auto‑draft check and cash to cover the difference. That's when the classic bait‑and‑switch routine kicked in, something that should be illegal. After the test drive, the salesperson "corrected" the invoice, only to return with a higher price after adding a $2,999 "protection package." I told him I wasn't paying for an unnecessary addition for a 2024 Honda with 8,000 miles. It's pure profit padding, nothing more. He asked what price I needed to be at, and I told him: $1,400 less than their asking price, without the protection package. I also mentioned I had a trade‑in to help close the gap. They evaluated my trade and returned yet another invoice, still with the protection package added. Now they tacked on an extra "plate transfer tax," which is absurd because I'm already paying the DMV/registration fees. I asked again for both charges to be removed, and we were still close to making a deal. Then the sales manager came over with the usual scripted pitch about how the car is "worth more," but they're "selling it for less," and that the protection package is mandatory. I told him plainly that the protection package was never disclosed on the original invoice, the one that got me in the door. He refused to remove it. At that point, the car was $3,000 more than I was willing to pay. If they had been honest from the beginning and listed this unnecessary add‑on upfront, I would never have wasted my time driving to the dealership. The entire experience was a bait‑and‑switch operation designed to trap customers into paying thousands more than advertised. Completely unprofessional, completely dishonest, and absolutely not worth your time.

Okay-4/02/2026. Finally received my reimbursement check today. Since everyone ignored me and…read moredidn't even tell me the amount-SHAME ON YOU! You literally fought with me over a 32.15 refund. What a waste of time and effort. Ridiculous.

Pretty awesome experience all the way around after I totaled my brand new Kia Sportage and was…read moregoing through a process I have never been through, but they were always there. They answered all my questions and I would highly recommend enterprise and I gota Camry!!!!!!

I negotiated a deal on my Qx50 on the phone with Daniel. It was amazingly smooth. Daniel was…read moregreat, he set up Apple play and the Infiniti app. The financing went smoothly as well. Love my QX50, I will work with Daniel and Infiniti of Tampa on any future purchases. I recommend you do too!

I had to get my brand new 2026 Infinity towed to the dealership because I had to jump it off three…read moretimes last weekend. The service department would not replace the battery because he said it was fine, but obviously something had to be wrong. They brought it back to my driveway today and I look in the glove compartment and the $15 in ones that u keep for homeless folks is gone, great service there huh.

I've never thought about shoplifting anything before in my life but the Tesla store in…read moreInternational Mall would tempt even the strongest constitution. This store actually has several (3) vehicles that you can paw over. The sales folks were friendly and not too pushy. If you have ever seen a Tesla, they virtually sell themselves. There's a display with all the available color and leather options. Be sure and stop by if you're in International Mall to see the cars. They are something to see!

Nice people at the store that were very helpful with our questions and quickly got us on a test…read moredrive of the 2 models we can in to look at. We were pleased with the experience and would recommend the location to others.

Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

Purchased a Mazda 3 2 days ago. The staff were all professional and pleasant and fun to deal with…read more Badr was great, so was Hector. Even the F&I (Finance and Insurance) Manager was a lot of fun to do all the paperwork with. This was the most fun I ever had buying a car.

I bought a used Mustang before Halloween and sold my truck. I did it because I wanted a faster car…read moreand needed the money. They kept giving the excuse that they don't have an accounting department on site and couldn't cut checks. They said that I would be given a check the following week. Two weeks pass and I go back to check and then they gave an excuse that the accounting cycle was during that time so they had to wait. I gave them two more weeks. It is now a day before Thanksgiving and I still haven't received my check. Do NOT sell or buy a vehicle here. They will scam you

I was looking to lease a C300 and called around South Florida searching for the right deal and the…read moreright experience. Unfortunately, most of the dealerships in my area are owned and operated by AutoNation, which I personally did not want to do business with. That led me to Mercedes-Benz of Tampa, where I was introduced to Maria Sadoyan -- and from the very beginning, the experience was completely different in the best way possible. Maria made this one of the easiest and most enjoyable car-buying/leasing experiences I've had with any automotive brand. She was professional, patient, transparent, and never once pushy. She took the time to answer every question, work through the numbers, and make sure we landed on a true win-win deal that both sides felt good about. After finalizing everything, I traveled up to Tampa and was pleasantly welcomed by Maria in person. She had my new C300 beautifully detailed, spotless, and ready to go upon arrival. The small touches really stood out -- cold water, snacks, and genuine hospitality that made me feel valued as a customer rather than just another sale. The entire process was smooth, stress-free, and worth the travel from South Florida. If you're looking for someone who genuinely cares about customer experience and goes above and beyond, I highly recommend asking for Maria Sadoyan at Mercedes-Benz of Tampa. I absolutely love the car and couldn't be happier with the experience.

please alway question what the service agent . I've been there on multiple occasions and each time…read moreI was lied to and was able to get the right service and answer from other Mercedes dealers in the Tampa area. the agents are not helpful and don't have any experience. I will never go back to tampa and I will recommend other dealerships.

In August I found a vehicle on Ebay that was being auctioned by Mirabella Motors. I placed a bid…read morehowever the auction never met its reserve so the auction ended without a winner. When I saw they added the vehicle back for sale I got in touch with Tony Mirabella. He let me know he lowered the reserve and that If I wanted the vehicle I could send him a deposit and he would close the auction. Before I sent the deposit I expressed some concern since I was unable to go and see the vehicle in person. On the phone Tony went out of his way to assure me he was a "reputable dealer" and that I would be "happy with the vehicle". I thought it prudent to send him a quick email which spelled out that if the vehicle didn't match the description that I would receive my deposit back within 30 days. After sending the deposit I immediately scheduled an independent inspector to go and check out the vehicle. Tony passed me off to another employee to get the inspection scheduled and after a couple of weeks they were able to retrieve the vehicle from another auction and make it available for inspection. The inspector was to review paint, interior, and quality of maintenance. They also perform a test drive however for some reason that day the vehicle wasn't able to be driven. In any case the inspection report came back with photos and a narrative that indicated poor color match and door jam and fender mis alignment. An airbox that was stuffed with leaves and greasy hand prints on the interior door (Light Gray Interior). When I got back in touch with Tony to let him know I would like my deposit back he initially wasn't available. Then after several weeks he was "slammed since getting home" and that he would "get to it next week". After a week or so I followed up again and he asked me the address where to send the refund.After another week or so I followed up again and he asked for a copy of the inspection report. After another week or so and on regular intervals I've followed up with him and their office through email, text, and phone calls. I have been ducked and dodged with no answers except a request to not leave a negative review and "I'll follow up with Tony". My deposit was on the magnitude of thousands of dollars which as of now it seems I'll have to file a small claims suit in order to recoup. Since i'm out of state I'll have to pay an attorney to stand on my behalf. Long story short, I would exercise caution if you plan to purchase a vehicle from them. Your experience may vary but after some research I've found this may be a typical experience.

Still the worst car dealer in town. Liars and thieves! Totally not to be trusted. Now after having…read moreto pay over 14,000 out of my own pocket to get a new motor, for the one their mechanic ruined, they don't answer the phone! They refused to sign for the certified letter asking them to pay for the motor. All the cars they sell are lemons with no manufacturer's warranty left! GWC warranty is a joke! They don't cover overheated motors or incompetent mechanics!

I'm happy to say I haven't had a bad experience at this dealership. From the day I purchased my…read morevehicle with Kobe in Dec 2023 to my tire purchase yesterday April 23, 2026 with Debi, they have always taken care of me. My original service advisor no longer works there so when I called for an estimate on tires I talked to Debi. She was so pleasant and helpful and she's now my service advisor. We hit it off right from the start which is a plus. She took time out to talk to me on a personal level, we got to know each other a bit which led to heartfelt hugs when saying goodbye for the day. Debi recommended the tires I purchased which agreed with my research prior to calling her. I am happy with my tires, alignment and oil change. Car ran great coming home. I'm still in love with my Jeep Grand Cherokee Summit. *I'm leaving a review here because, for some reason, I do not receive the emails from the company. Frustrates me as I love to give kudos where they are deserved. Thanks for another great experience!

Please go elsewhere. They promise you, promise you, promise you but never deliver. Oh are bumper…read moreguy can fix that. Oh we can take care of that. Never did they ever fix anything 100% the first time. Truck was damaged 2X out of the 12 times it was there. Yes 12! It was damaged as we did the paperwork and they brought it to the front. Not one said a word about it until I noticed it. Rats next in the intake, no coolant in the overflow tank, hood trim fell off when I opened the hood, bad battery and transmission was acting up. Excuses were well trucks sit around (rats nest). Next it was it's just a radiator cap (ended up being a bad water pump). They the transmission was fine but after it being there 3 times some finally grew a pair and replaced the entire transmission and cooler. Battery was replaced about the 5th time was there. Let's not forget the dead rodent smell. We noticed that the day after we brought it home (hot outside). They said they couldn't smell anything. Yep that's when I found the rats nest. Kinda related don't ya think. An extreme amount of unprofessionalism and just bold face lies. When Jerry Ulm actually owned this dealership it was great. Morgan auto group apparently doesn't care. I called and left messages and zero calls from the higher-ups. One that I thought would return my calls is a Navy Veteran. Nope he never called. So please go elsewhere. Save yourself the stress and money. Semper Fidelis

During my visit, I found the staff to be friendly and professional. The service was done at…read morereasonable time. I like to take advantage of the savings through their specials. The atmosphere was pleasant and snacks were helpful during the wait. The bathroom was clean and well kept. I would recommend this place.

The sales people are pushy and change frequently. Service department is slow and seem to miss the…read moreperks like the free car wash with service. The finance department is awful-- and they can't provide a paper title after paying off the car. Now I must make a trip to the DMV wasting more of my time! I would never suggest this business!